I started my visit with requesting airport pick up and drop off while is make my reservation on a well known website, then I continued with an email wanting to confirm my reservation but never received a response. The day I landed at the airport I call the hotel about the airport pick and they had no idea I was coming all though I have given notice plus an email. The trip continued with asking for my luggage to be delivered to my room, which I eventually went to go fetch as it took too long. No facilities was explain upon arrival, not even the shuttle that could take me to the beach. It can't be called hotel and spa as the spa is a desperate entity and charges cannot be made to the room, so in one vacation you would have to swipe your card more than once a day. One good thing is the staff are friendly and surrounding is safe and beautiful. This place definitely need a lot of work when it comes to customers service and how things should flow in a hotel.
- Official Description (provided by the hotel):
- Three Cities Urban Park Hotel & Spa offers luxurious and comfortable self-catering apartments for short stays as well as long leases at affordable prices, allowing guests to experience the best of the north coast for as long as they need. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ebookers, Expedia, Hotels.com, Agoda, Traveltool, S.L.U. and HotelQuickly so you can book your Urban Park Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.