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“What a brilliant place to stay.”

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Cabana Beach Resort
Ranked #4 of 19 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 11 March 2013

We live just across the road in Mount Edgecombe but decided we wanted to be right on the beach for our 40 wedding anniversary. We were not wrong in choosing this resort as it has all the amenities one could wish for at our age. Just sitting on the small balcony on the 7th floor was an experience as the view is breathtaking and relaxing. The seawater and pool water was warm and we swam every day. One can use any of two pools but if one want to have a quite time the large pool is the one as it is reserved for adults only and if one want some wave action you literally walk down a few steps onto the beach. The resort is also self catering with a supermarket and other shops close by to buy whatever one needs . The kitchen has all the utensils one needs for a short stay. The rooms are clean serviced ever day and well laid out with two TV's. We really enjoyed our stay and intend to do this again before the year end.

Room Tip: The view from the top floors is breath taking
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  • Stayed: February 2013, travelled as a couple
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Thank Padlangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 13 March 2013

We are so pleased that you chose to spend such an important anniversary with us and thank you for your review. We hope to see again next year!

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1,063 - 1,069 of 1,125 reviews

Reviewed 5 March 2013

We own 2 weeks' Timeshare here and have been visiting for over 10 years.

It is a well organised and professionally run place with lots of fun and entertainment, but if you want to lie by the pool and read, that's fine too.

The unit are well equipped for self catering and there are lots of restaurants within easy walking distance and good shops nearby.

The staff are excellent and any niggles are taken care of immediately. The entertainment staff are particularly friendly especially Iain and Grahame.

We are already looking forward to our next visit and to see the results of the refurbishment.

  • Stayed: February 2013, travelled as a couple
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2  Thank Homebody97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 13 March 2013

Thank you so much for taking the time to write a review. We look forward to welcoming you for many more holidays at Cabana Beach!

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Reviewed 15 February 2013

From the moment we arrived we were made to feel like old friends or close family. Ian called us on our names, and him and his team are a friendly energetic crowd. Always going the extra mile to make your stay a warm,welcome one. Even the general manager, think Don, came around to the pool area, every single day, to check on all the guests... Amazing! The one or two days we had no water because of poor municipal services, he was very apologetic and helpful. The brown water was because of the municipal services, and only for the first two or three minutes, there after it was clean again. Our bedroom, the unit, the view from our room all just added to our wonderful relaxed holiday.thank you so much!
Only negative we have ....the in house restaurant does not match up to the same class and service of the Hotel...sorry. Don't order their cocktails, unless you don,t mind a terrible tasting,pre mixed kind of cocktail, served in branded beer glasses....
We also ordered room service from them, and the cuppacinos and fruit salad with yoghurt and muesli, arrived in polystyrene containers!?? Terrible...

Taking shoes for walking on the beautiful path in front of the hotel, probably a good 5 to 6 kilometre walk if interested....lovely

Room Tip: 4 Th. floor were good
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  • Stayed: February 2013, travelled as a couple
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1  Thank DeirdreLoxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 4 March 2013

Thank you so much for your review and for pointing out what could be improved. We are undergoing a major refurbishment from 6 April to 29 June 2013 for which we will be closed. We are addressing the restaurant issue and I am sure you will find it much improved during your next visit.

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Reviewed 15 February 2013

We stayed in a 4 bed unit for a week, on the 4th floor. From the moment we arrived we were welcomed as we if we are family. Ian and the team are amazing, always greeting us, and calling you on your name!!
The General manager, also checked on us on a daily basis. It makes you feel that they really do care about making your holiday a special and relaxed experience.
We will go back over and over!
The room is neat and tidy, beautiful views, very comfy bed.
The grounds and garden are well kept, well done to an amazing experience, we enjoyed our holiday, thank you!
The only bad thing is the restaurant and their service....
We arrived and were looking forward to have a cocktail. It was NOT the typical Mojito with lime and mint, but a terrible tasting mix, served in a branded beer glass!?? Very expensive and not worth trying. They only have ONE wine on the list, no other options...
When we ordered room service, it was served in polystyrene containers and cups....
This is not good for your hotel.

Room Tip: Higher rooms have amzing views
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  • Stayed: February 2013, travelled as a couple
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1  Thank DeirdreLoxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 4 March 2013

Thank you so much for your review and we are so happy to hear that you always have a great holiday at Cabana Beach. We have taken note of your comments and we are addressing the restaurant issue and are confident that you will enjoy a much improved service from them next time.

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Reviewed 11 February 2013

From the time you arrive you are welcomed as if you are a regular and made to feel at home. From the booking staff all the way thru to the pool assistants are always friendly and accommodating to all your needs. We've stayed in all three of the big resorts along Umhlanga coast line and none compare to tranquil experience offered at Cabana beach lifestyle resort... I can only imagine how much better it's going to be following the revamp planned from April 2013. Big up's to Ron and the team, you guys are doing a sterling job.

Stayed: February 2013, travelled as a couple
1  Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 4 March 2013

Thank you so much for taking the time to write your review, you have both become regulars at Cabana Beach and it is always such a pleasure to deal with you. I hope that you continue to have wonderful holidays and memories with us!

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Reviewed 8 February 2013

After reading the reviews on this site, I was really disappointed with this hotel. Firstly we phoned in advance and tried to book an apartment on one of the higher floors (between 4 and 7), and away from the childrens pool as per advices by previous guests on Trip Advisor. We were telephonically told that we can only be allocated a room on arrival. On arrival, the reception took almost 15 minutes to serve us, and then gave us a ground floor terrace room saying that’s the best for children. We asked for a porter and were told that he was already at the car, when we went to the car he was nowhere to be seen, so we had to drag our own luggage with no trolley in sight, and search for our room ourselves. Now the reception is quite far from the parking so this was not easy especially with a whole family of five. The apartment bedrooms were okay, but the shower and small toilet were impractical. The shower was a small fully bricked enclosure with nowhere to stand and change. The small toilet had no sink to wash hands. This apartment was short on privacy as the pathway from the beach leads right passed our front sliding door, meaning we had to have our curtains closed all times…this only made an already dingy apartment even more dingy. When we tried to change for another room we were told that there was none available. The bathrooms and toilet seemed very dirty and outdated, but I saved the best for last….when I opened the bath tap, dark brown chocolaty water poured out…I’m still here now, with one day to go…wish me luck 

  • Stayed: February 2013, travelled with family
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2  Thank Mo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 10 February 2013

Thank you so much for your review and apologies for any problems that you experienced during your holiday at Cabana Beach. With regard to the small toilet area we will be installing basins in each one during the refurbishment. All the bathrooms will be completely refurbished during our closure period from 6 April to 29 June 2013. We always do our utmost to assist guests with reallocations into the areas of the resort that they prefer but sometimes it is not possible. Ground floor units are usually very popular with families with small kids as the kids have more space to run out onto the grass etc.. We hope to see you again soon.

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Reviewed 8 February 2013

We have been coming here since 2008. Apart from the big refurbishment which will take place this year, it was uplifting to see small changes throughout the years (older television replaced with small flat screens, patio furniture being replaced by more modern outdoor furniture on the balcony's etc.). We are looking forward to the big refurbishment (the carpets and bathrooms really need some attention now). The staff is always helpful and the outdoor facilities is entertaining. We complained in 2010 about noisy and inconsiderate guests staying right above us, and it was taken care immediately. (it was very unfriendly and stubborn guests - but nevertheless the staff was willing to go and address the issue with them). We were also offered the option to move to another unit if we wanted to. (We did not want to go through the hazzle of moving - but the staff did try to give options to the dilemma, which we appreciated).

This will be our last year enjoying the adult pool. We are expecting our first and we will be spending time at the family pool side from next year onwards. We hope that the service there will be just as great.

  • Stayed: February 2013, travelled as a couple
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Thank Jo-Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sales12345, Director of Sales at Cabana Beach Resort, responded to this reviewResponded 10 February 2013

Thank you so much for your lovely review and we look forward to welcoming you back to Cabana Beach with your new baby!

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Additional Information about Cabana Beach Resort

Address: 10 Lagoon Drive, Umhlanga Rocks 4319, South Africa (Formerly Cabana Beach Lifestyle Resort)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Umhlanga Rocks
#4 Romantic Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
Price Range: £21 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cabana Beach Resort 4*
Number of rooms: 217
Official Description (provided by the hotel):
Set in the heart of KwaZulu Natal’s exclusive Umhlanga Rocks, the Cabana Beach resort is a firm favourite amongst families who travel to the coast for an unbelievable holiday experience. Boasting a Mediterranean feel and overlooking the glorious Indian Ocean this award-winning resort offers guests every home comfort as well as a vast array of leisure activities. ... more   less 
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Also Known As:
Cabana Beach Lifestyle Hotel Umhlanga Rocks

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