Arrived after a 7-hour car trip with 3 adults and 3 kids, but the warm welcome from Iain and his crew made up for everything. (There are hundreds of arrivals all at the same time on a Saturday because it is a timeshare resort, but the efficiency was really impressive.) The initial impression was so positive also because of the old-fashioned design style, and as we moved to reception, we were suitably impressed by the facilities. The actual check in went really well, and as we walked into the room for our family of 2 adults and 2 kids, we immediately felt on holiday. (My sister-in-law and niece had a smaller cabana on the ground floor, and they also loved it.) Vibrant colours, lovely view from our 4th floor unit, and plenty of space rather than being crammed into tiny spaces.
There are so many facilities, (including kitchenette with oven, big fridge, excellent bathroom and separate toilet, differently-located adult and heated family swimming pools, nice restaurants, right on the beach, etc.,) it is difficult to list them all. But we also liked the activities organised for both adults and kids, so one can never really get bored. The evening shows in the lounge are particularly enjoyable - and even educational.
Don't miss a walk through "the tropical path." It's a mini trail - less than 10 minutes - but they have taken care to really make it nice with fantastic landscaping. Curiously, you will also see a troop of about 12 monkeys and about six very tame cats wandering around, (to sort out other wildlife?), but unless you have a severe allergy, they leave you alone and are barely visible.
The family pool deck can be a bit cramped, if all residents come to the pool, but it is built in such a way with huge sliding windows that you are protected from strong winds if they come up, but still see and hear the roaring crashing waves on Umhlanga Rocks. If you seek a quieter relaxation, then the adult pool is a better alternative.
Why not 5 Stars? Just three small things. First, open free parking is a bit crowded, even while the underground paid-for parking is mostly empty. I think that they really need to figure out a fairer pricing structure for covered parking. Second: one day we ran out of loo paper, and we had to phone housekeeping three times over six hours to finally get some action. Third, if we knew the room structure we would have chosen a room with a slightly larger veranda. When we all sat there for breakfast, it was a bit cramped, and the angle of the views are slightly limited because of the construction.
Overall, a great experience, and we wouldn't hesitate to return again. In fact, we've already booked next year, same time, same place, slightly different room.
- Official Description (provided by the hotel):
- Set in the heart of KwaZulu Natal’s exclusive Umhlanga Rocks, the Cabana Beach resort is a firm favourite amongst families who travel to the coast for an unbelievable holiday experience. Boasting a Mediterranean feel and overlooking the glorious Indian Ocean this award-winning resort offers guests every home comfort as well as a vast array of leisure activities. ... more less
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- Also Known As:
- Cabana Beach Lifestyle Hotel Umhlanga Rocks