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“Still a wonderful hotel!”
Review of The Oyster Box

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The Oyster Box
Ranked #2 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 12 December 2012

The Oyster Box is still as lovely as ever and this was my fourth time in as many years .. this time we were upgraded to one of the pool suites which was extremely comfortable. The service was as charming and helpful as ever though unfortunately we were not told beforehand that the terrace was not able to be used as they were doing some maintenance work which was a pity.

My only minor complaint is that in four years the menu in the terrace restaurant has not changed!! I feel I know the menu off by heart and would love to think that next year it might be different!

All in all, still a wonderful place to stay with outstanding service.

  • Stayed: December 2012, travelled as a couple
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Thank Camilla005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 13 December 2012

Dear Guest

Thank you so much for taking the time to write this amazing review.

I am delighted that you enjoyed your fourth visit, and cannot thank you enough for staying with us.

We apologise for the Terrace upgrade and hope you will enjoy this amazing Fascility on your next visit. It really has transformed the outside area into an "all weather" dinning area with the most glorious views.

Our menus change regularly, however due to popluar demand and so many regular return guest, we dont take the favourites off. When you are next here we will prepare any thing you like, even if it's not on the menu.

I look forward to welcoming you back soon.

Kind regards

Wayne Coetzer
General Manager

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1,668 - 1,674 of 1,924 reviews

Reviewed 10 December 2012

What an awesome experience from start to finish! I can see why this hotel is so highly rated in the Area. We ended up having hot choclate sitting on the balcony while it was misty and cold. The staff brought out blackets and were so friendly, professional and efficient. The hotel has awesome facilities and the decor is spectacular!!! If you want to spoil your spouse with a weekend break, this is the Hotel to do it at.

  • Stayed: November 2012, travelled with family
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Thank savistor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 12 December 2012

Dear Guest,

Thank you for taking the time to provide your positively raving feedback. We are naturally delighted to hear that your family were completely blown away by the experience of your fantastic weekend spent at The Oyster Box, despite the weather. We are thrilled that the awesome facilites and spectacular decor exceeded your expectations.

We look forward to welcoming you back soon.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed 8 December 2012

I booked my family into their Garden villa for 3 nights and the experience is one we will remember for a long while and will definitely use this hotel as our hotel of choice when back in Durban. Service was excellent right from Candice Stanley confirming the booking to Sydney at the front desk to Premilla at the Kids Play Room - all made our stay as pleasant as it could be. My partner tried out their high tea and that was a very good experience for her. Although the weather for most of the time while we were in Durban was rainy, staying at this hotel was a really good experience and made our holiday one to remember. A very pleasant and memorbale experience.

  • Stayed: December 2012, travelled with family
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Thank Devan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 12 December 2012

Dear Guest,

We are delighted to hear that you were completely blown away by the service and friendliness of the staff on your recent stay at The Oyster Box. Thank you for taking the time to provide feedback. We are delighted too that your partner was able to experience our infamous High Tea which she found to be excellent.

We look forward to welcoming you back for yet another memorable experience in the not-too-distant future.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed 25 November 2012

Two words to describe this hotel: Excellent and Outstanding. I am a great traveller (both business and pleasure) and have stayed in many places; may I say that The Oytser Box is the BEST hotel I have stayed at...The service, food, staff, location, room etc was excellent! Well done the General Manager and staff for making our 1st wedding anniversary such an unforgettable experience!

  • Stayed: November 2012, travelled as a couple
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Thank Ukfroggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 27 November 2012

Dear Guests,

Thank you for your feedback following your recent stay at The Oyster Box in order to celebrate your 1st Wedding Anniversary. We are delighted to hear that you were completely satisfied with your entire experience at the hotel, especially being an avid traveller and being able to compare properties.

We look forward to welcoming you back to The Oyster Box soon!

Kind regards,
Wayne Coetzer

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Reviewed 24 November 2012

We travel a lot and don't generally stay in big, busy hotels. The hotel runs like a well oiled machine. The service is excellent. Although big and understandably busy you never feel like 'just another guest'. You are greeted by your name at all times. The staff go out of their way for you. This starts from the moment you are collected from the airport to the moment you depart. Our only small complaint was the bathroom drain was blocked. The linen and towels are first class. Lovely sea views from our room coupled with the sound of the waves was nothing short of relaxing. 10 out of 10. We will certainly be back.

Stayed: November 2012, travelled as a couple
Thank MarvBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 27 November 2012

Dear Guests,

Thank you for taking the time to provide feedback following your stay at The Oyster Box. We are delighted to hear that you were completely blown away by the service and friendliness of the staff and that you experienced the feeling of "home from home".

We look forward to welcoming you back to The Oyster Box in the not-too-distant future.

Kind regards,
Wayne Coetzer

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Reviewed 23 November 2012

WOW! What a magnificent experience. The Oyster Box is old colonial splendour at it's best. The service was outstanding - champagne on arrival. The view, the bar with the underground wine cellar with a glass ceiling. The pools and not to mention the best spa I have ever seen. I felt like a queen during my one night stay and woudl love to go back again one day.

  • Stayed: November 2012, travelled on business
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Thank Ericksons4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 27 November 2012

Dear Ms. Erickson,

Thank you for your feedback following your recent stay at The Oyster Box. We are delighted to hear that you were completely blown away by the service in particular, in addition the view, the fantastic pools and our award winning Spa.

We do hope that you will be able to spend a holiday at The Oyster Box on your next visit to Umhlanga Rocks, affording you more time to enjoy the hotel to the full.

We look forward to welcoming you back soon.

Kind regards,
Wayne Coetzer

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Reviewed 21 November 2012

Outstanding friendly and capable service from every staff member.
Sea facing rooms spacious well appointed well designed and well serviced.
Food very good our birthday breakfast function a total hit.
We won't look further for our next getaway than Oyster Box Umhlanga where every T is crossed and every I dotted.

Room Tip: if you like the roar of the Indian Ocean front room is the place
See more room tips
  • Stayed: November 2012, travelled with family
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Thank pandhirons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 27 November 2012

Dear Mr. & Mrs. Irons,

Thank you for taking the time to provide feedback following your recent stay at The Oyster Box. We are delighted to hear that you experienced fantastic friendliness and service from our staff and that you completely enjoyed your holiday, including a wonderful birthday breakfast.

We are proud of The Oyster Box and the experience of "home away from home" provided for our guests and we look forward to welcoming you back on your next getaway.

Kind regards,
Wayne Coetzer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
Price Range: £257 - £859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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