What an exceptional hotel. We stayed for 3 nights, and are planning to return very soon. The service, from the time we arrived to our check out was 110%. We had a mishap with our luggage into Durban so I arrived a bit dishevelled after a 15 hour journey. My children (5 and 23 months) were greeted immediately with a bag of presents while I was quickly checked in, with complimentary drinks brought up to our room. Within half an hour, a department manager visited our room and offered us high tea.
The food was delicious, the breakfast the best we have ever had (oysters, champagne, pastries, fruits, cheeses, meats, eggs, as well as a variety of hot delicacies including smoked haddock). The complimentary children's playroom with babysitting a treat. Unfortunately we ran out of time to swim in the pool or view a film in the private cinema.
Nothing is too much. This was an amazing experience for first time travellers to Durban. Thank you.More
- Free Wifi