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“Best by far in Durban”
5 of 5 bubbles Review of The Oyster Box

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The Oyster Box
Ranked #2 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best by far in Durban”
5 of 5 bubbles Reviewed 30 June 2013

Superb location, sea views, staff, service. Only negative is that rooms are a bit mall but this is more than compensated for by the fact that one can almost touch the waves. Will most definitley return

Room Tip: Sea facing room
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeffW777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 1 July 2013
Dear Guest,

Thank you for taking the time to post your review following your stay at The Oyster Box.

I am so sorry that you found the room a little too small, however we have the most beautiful cabanas, villas and suites which might be more ideally suited for your next visit.

I am delighted that you found the staff and service superb and I do hope you enjoyed the many other wonderful facilities the hotel has to offer with its location overlooking the ocean.

I look forward to welcoming you back on your next visit.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,689 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (572)
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English first
Los Angeles, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 June 2013

We stayed at the Oyster Box for 2 nights after a 5 week vacation in Cape Town, Kruger Park and Victoria Falls.
It was suppose to be our "unwind time" before taking the long flight back to California.
It was the best idea we had!!! The Oyster Box is a jewel. We had an incredibly relaxing time. The staff was very accommodating and managed to fulfill any request we had.
The room was well appointed, breakfast was delicious, the pool and the beach very well kept.
We were picked up at the airport, and driven around town (for a small fee). Our driver, David Bresler was exceptional - extremely knowledgeable about the Durban and it's history, the hotel accommodations and, was full of suggestions regarding shopping and restaurants.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onderoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 2 July 2013
Dear Guest,

Thank you for providing me with some feedback following your relaxing stay at The Oyster Box before heading back to California.

I am delighted to hear that you thoroughly enjoyed yourselves, in particular the well appointed room, delicious breakfast and pool overlooking the beach and ocean.

Thank you for pointing out the staff member that stood out from a service point of view. He will be thanked personally for looking after you.

I look forward to welcoming you back to The Oyster Box when you next visit this part of the world.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

I have stayed twice at the Oyster box. It has been a very special experience every time. Excellent food!!!! Beautiful room!!! The view over the lighthouse is always very special. One of my best stay experiences ever.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 26 June 2013
Dear Guest,

Thank you for taking the time to provide me with some feedback following your stay at
The Oyster Box.

I am delighted to hear that everything was to your liking and that you thoroughly enjoyed yourselves, in particular the excellent food and beautiful room with the gorgeous view over the Lighthouse and Ocean.

I look forward to welcoming you back in the near future for yet another special Oyster Box experience.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
5 of 5 bubbles Reviewed 7 June 2013

Thank you to all at the Oyster Box for a really special stay over 2 weeks, magnificent facilities, exceptionally friendly and well-trained staff and unbeatable location. Make for a perfect holiday. Looking forward to my next holiday here once again next year. Best Wishes. Trevor, Cape Town

Room Tip: Ocean facing
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 12 June 2013
Dear Guest,

Thank you for taking the time to post your review following your stay at The Oyster Box.

I am so delighted to hear that you found everything to your liking. My staff are passionate about ensuring every guest's experience here is amazing and that every guest leaves wanting to return.

I look forward to welcoming you back to our unbeatable location in the near future.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

If you are ever lucky enough to stay here, you will not be disappointed. The staff are all so friendly and you feel that they are there to look after you personally. Our room overlooked the lighthouse and was filled with strawberries and chocolate etc....nice touch, breakfast was to die for with british bacon and the best sausages ever. it was a true 5 star (but not stuck up) experience......loved it loved it and well done to the staff who could not be any better, you have it mastered.

Room Tip: 205 was amazing
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunman06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 12 June 2013
Dear Guest,

Thank you for taking the time to provide me with feedback following your stay at The Oyster Box.

Naturally, I am absolutely delighted to hear that you were completely blown away by the service and friendliness of the staff and in particular found the room overlooking the lighthouse and breakfast exceeded your expectations.

I look forward to welcoming you back again soon for yet another wonderful stay.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 June 2013

We decided to book a 2 night stay at the Oyster Box, Umhlanga. The location of the hotel is magnificent, the red of the lighthouse is echoed in the umbrellas and beach chairs by the pool. The front desk, concierge and shop sales staff need some serious customer service / guest relations training. The waiters in the restaurants definitely made up for the slack service of the other staff. The spa is lovely just a pity every time you turned around in your gown there was some maintenance person checking the water in the jacuzzi, putting in chemicals, checking the lights, fixing loose fittings etc.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natashe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wayne020, General Manager at The Oyster Box, responded to this review, 5 June 2013
Dear Guest

Thank you so much for taking the time to post a view about your recent stay.

I am delighted you enjoyed the service in our restaurants and Spa and that you found the location of the Hotel so fantastic.

I am so sorry you found the staff at the front desk unfriendly, this is disappointing as I am overwhelmed by the amazing comments I usually get, as you can see from previous guests who have posted their reviews.

I will most definitely have word with them all and ensure on your next visit this area is hugely improved.

Kind regards

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luneburg, Germany
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 June 2013

This is one of the best Hotels I have ever been to, service great, food excellent, super service and the pool area just superb!!! Marvelous place to be! One feels if one is in paradise!!Surely the best bet in S.A. To be, and stay for long time

Room Tip: Best hotel in Umhlanga / this is place to stay overwinter!,,
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, 5 June 2013
Dear Guest,

Thank you for taking the time to post your wonderful review following your stay at The Oyster Box.

I am absolutely delighted to hear that you thoroughly enjoyed yourselves, in particular the fantastic service, food and pool area overlooking the ocean.

I look forward to welcoming you back in the near future.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oyster Box

Property: The Oyster Box
Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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