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“"Bliss By The Ocean"”
Review of The Oyster Box

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The Oyster Box
Ranked #2 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed 20 November 2013

Having worked in travel for 12 years you're always looking for that one product, that one place, that one service and that one experience that will leave your travelers feeling WOW'd through the memory making investment they make.

The Oyster Box does exactly that.

Superb service, superb scenery, superb immersion for each of your senses.

Pearls all round, heaven on earth!

  • Stayed: November 2013, travelled with family
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Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 21 November 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following you stay at
The Oyster Box.

I am absolutely delighted that you and your clients have thoroughly enjoyed your time here and found everything to your liking, especially the superb service and location overlooking the ocean.

I look forward to welcoming you back again soon for another memorable experience at
The Oyster Box.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,451 - 1,457 of 1,917 reviews

Reviewed 16 November 2013

If you are ever planning on treating yourself with utterly excellent accommodation, then look no further than staying at The Oyster Box.
From the moment you drive in, one is greeted by the most polite and professional porters who help you with anything you might require. Mudzi, one of the porters, was perfectly charming and washed my car inside and out in less than an hour because he thought it needed it (which was great). The front desk staff, in particular; Claude, are charming and very helpful and knowledgeable about any request you might have. I went for a 90 minute Swedish massage which was wonderful. The whole spa and its facilities aim to soothe and relax and the staff once again, are discreet and impeccably polite. I was in an ocean-facing room which was well-appointed and incredibly comfortable. The amenities, cleanliness, bedding and everything about the room are world-class.
I went for lunch at the ocean terrace restaurant which was fantastic. The curry buffet is a must-have.
I met with friends for drinks in the lighthouse bar which is lovely and has outstanding views of the sea. A large selection of fine Gins made me incredibly happy as well as having the correct garnishes for each type. (as a gin snob, I was thrilled to be offered cucumber with my Hendricks)
I had a lovely night's sleep followed by a breakfast with huge variety and excellent quality.
I cannot get over the excellent service of all the staff, they are all so polite, welcoming and make you feel like a celebrity wherever you are in the hotel.
I look forward to returning as soon as possible. Thank you!

  • Stayed: November 2013, travelled solo
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Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 25 November 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following your stay at
The Oyster Box.

I am absolutely delighted to hear that you thoroughly enjoyed your stay, in particular the luxurious accommodation, friendly and efficient staff, treatments in the award-winning spa, delicious curry buffet and excellent service.

Thank you for pointing out the staff members that stood out from a service point of view, you can be assured that they will be thanked for looking after you. Our staff are passionate about ensuring every guest's experience here is amazing and that every guest leaves wanting to return.

I look forward to welcoming you back for yet another memorable Oyster Box experience.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed 14 November 2013

My wife and I stayed at Oyster Box with our one-year-old daughter. It was a magical few days. The hotel is something else - the setting is perfect, the gardens immaculate, and our room was lovely, with a view that took our breath away every morning. But what I will remember most is how well we were looked after, by absolutely every member of staff. An unforgettable experience.

  • Stayed: October 2013, travelled with family
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Thank Alexander P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 15 November 2013

Dear Guest,

Thank you so much for your kind words following you stay at The Oyster Box with your family.

I am delighted that you enjoyed your time here and that the staff took great care of you throughout your stay. The staff are passionate about ensuring every guest's experience here is amazing and that every guest leaves wanting to return. The setting of the hotel on the beach overlooking the ocean is spectacular and I am delighted you enjoyed the experience.

I look forward to welcoming you back for yet another memorable stay soon.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed 14 November 2013

This is really a gem of a hotel, I've lots of time at this great hotel over the last view years on corporate activities and I keep on going back for more. I especially like the Curry Buffet and sitting out on the deck watching the crashing waves in front of the lighthouse. Also the upstairs bar makes a mean cocktail

  • Stayed: January 2013, travelled on business
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Thank RafiquesRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 15 November 2013

Dear Guest,

Thank you for posting your review following your stay at The Oyster Box.

I am absolutely delighted to hear that you thoroughly enjoy yourself whenever you visit the hotel and in particular, the delicious Curry Buffet whilst sitting on the terrace admiring the view. It is also a wonderful experience to sip on cocktails in the Lighthouse Bar whilst overlooking the lighthouse.

I look forward to welcoming you back for further wonderful Oyster Box experiences.

Kind regards,

Wayne Coetzer
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

We are regular visitors to the Oyster Box Hotel and decided to have my wife's 50th birthday celebration weekend there. From the minute we started arranging the trip and event until the minute we left the hotel we were treated incredibly well. The professional organisation, the can-do attitude of the staff, the friendly smiles and setting were just perfect. Every little detail was well thought out and faultlessly executed. My wife and I would like to personally thank Wayne Coetzer, the General Manager of the Oyster Box. Despite being on sick leave he stoically arranged all the details for the trip. We have never met a hotel manager more capable than Wayne. He is truly an asset to the Oyster Box Hotel and without him, the hotel would simply not be the same. Special thanks must also go out to David who drove us to and from the airport, a terrific chap, so kind and gentle and professional, Kevin Joseph, the Executive Chef of the OBH. He worked incredibly hard to make the meals truly delicious and memorable in every possible way, Mishak, the most attentive and pleasant waiter who looked after all of our needs perfectly. He is the epitome of pure class when it comes to service. Seelan, Danny and all the restaurant staff who work so hard to make sure you are looked after. A big thank you also to Hendry and all the staff at the Grill Room restaurant. They made the dinner party just perfect! A special thanks also to Tyler Liebenberg and the front office staff for their hard work.

We love the OBH, its a home away from home and we always receive 10/10 service from the friendly and professional staff there. We always regret leaving the OBH and look forward to planning another trip there.

This is the best hotel in Africa. Full stop.

Room Tip: All rooms are good. Rooms 4 and 5 are excellent suites with their own plunge pools. Room 114 is an e...
See more room tips
  • Stayed: November 2013, travelled with friends
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Thank richskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 15 November 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following your recent stay at
The Oyster Box to celebrate your wife's 50th birthday.

Our staff are passionate about ensuring every guest's experience here is amazing, especially for such a wonderful celebration as yours. Thank you for pointing out the staff members that stood out from a service point of view, we will be sure to thank them for looking after you in order to create wonderful memories, particularly on your wife's special day.

I am delighted you all thoroughly enjoyed yourselves, in particular the friendliness of the staff, the exceptional service and attention to detail. I will be sure to mention your comments to the relevant staff who looked after you.

Thank you for choosing The Oyster Box for your celebration. I hope that at some point, I will have the pleasure of welcoming you back for yet another memorable stay.

Kind regards,

Wayne Coetzer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

Took an elderly friend here for lunch recently in the terrace restaurabt as she had not visited since the refurbishment.. Perfect service, great food and everyone so friendly when we had a look round whilst she remembered the days when her daughters had their wedding receptions there a good few years ago.

  • Stayed: October 2013, travelled with friends
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Thank garboSurreyWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 8 November 2013

Dear Guest,

Thank you for taking the time to post a review following your visit to The Oyster Box for lunch.

I am delighted to hear that both your friend and yourself thoroughly enjoyed your visit, especially the perfect service, delicious food and friendly staff.

We have a number of guests returning who reminisce and exchange wonderful stories of family and friends who have passed through The Oyster Box doors many years ago to celebrate special occasions.

I look forward to welcoming you back soon.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

My wife and I recently spent un unforgettable 12th wedding anniversary at the Oyster Box. Wow we were blown away by this unforgettable experience.We were made to feel like royalty , yet still felt comfortable and at home in our surroundings . The friendly , super efficient staff are clearly very well trained and valued by their employer. This is reflected in the manner in which they go about their daily business , be it welcoming guests , dealing with a tricky guest or mopping the floor. We were welcomed into our luxurious see facing room with succulent fresh strawberries and dips of chocolate , whipped cream and icing sugar with a bottle of champagne . Bed time was a romantic surprise of rose petals scattered tastefully throughout the room and candles in the beautiful bathroom. We were so sad to leave.
The Oyster Box experience is without doubt a Bucket List experience .

  • Stayed: November 2013, travelled as a couple
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Thank Nigel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded 8 November 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following your recent stay at
The Oyster Box on the occasion of your 12th wedding anniversary.

I am absolutely delighted to hear that you both thoroughly enjoyed yourselves and that everything exceeded your expectations, in particular the efficient and friendly staff and the luxurious accommodation offering a romantic turndown.

Our staff are passionate about ensuring every guest's experience here is amazing and that every guest leaves wanting to return.

I look forward to welcoming you back for yet another memorable stay soon.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
Price Range: £257 - £872 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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