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“Lovely location”

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Umzimkulu River Lodge
Certificate of Excellence
Reviewed 24 April 2014

We enjoyed a very relaxing stay at this beautiful location. The accommodation was good and the staff were friendly and helpful. The food was good and we used the very efficient laundry service. A very good base for exploring the local area, we will definitely visit here again if we are back in South Africa.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank CAG50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 - 229 of 310 reviews

Reviewed 18 April 2014

We had such a brilliant stay with you. We felt so refreshed after or stay and didn't want to leave. We think your accommodation and food is world class. The scenery is beautiful and the fishing ia great. Thanks again!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank Abrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

There was no owner or manager to welcome us and inform us ofthe lodge and its actvities available. Nhlanhla was there but not too helpful. When we asked about the tubing she couldnt organise a truck to take us up the river as requested. The windows downstairs do not open. You should at least be able to open the downstairs bathroom window. All the dogs kept coming into our house. We had a house full of people and then these four lodge dogs kept coming inside and was very irritating. Kept trying to send them home.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank Juanita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne w, Owner at Umzimkulu River Lodge, responded to this reviewResponded 9 May 2014

Hi Juanita

We are sorry we were not able to welcome you to the lodge. We where unfortunately away on a break ourselves. Nonhlanhla is our manager and has been in the hospitality industry for several years. We have had nothing but positive comments about her to date. I did mention to you telephonically that tubing would be subject to the level of the river. It was unfortunately the case and for this reason we did not have a vehicle available to take you tubing. I am sorry we were not able to move your friends into a unit closer to you on arrival. The folk who had booked those cottages had specifically requested them. The window situation is being attended to and will be resolved by early next week. The dogs should not have been allowed to wonder free. We have two dogs who had probably joined forces with dogs in the pet friendly units. I will look into this matter and thank you for bringing to our attention. I hope we can welcome you back when the river is nice and full!

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Reviewed 30 March 2014

Comfortable accommodation - could do with a little TLC but neat, clean & tidy. Service from manager - Steven was excellent but best part was that we could take our fury friends with us! Set along a beautiful river in the beautiful Underberg - makes for a lovely place to relax and get back to nature. Will definitely be back.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank MikeFaurie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

This is an awesome spot for a break-away. Easy to get to and yet off the beaten track. Entertain yourself easily and enjoy the warm and friendly atmosphere. Don't take my word for it - get there soon.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Our return to Umzimkulu River Lodge showed that the experience was consistently good. We had a superb weekend and good fun with a tube ride on the river. If you want a casual destination where you feel at home yet are treated so well, this is the place to go. Love it and will be back. Thanks Stephen and Lyn.

  • Stayed: March 2014, travelled with friends
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1  Thank iTimot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

No greeting on arrival, no help with luggage, area dark, no lighting on way to cabin, room dark, ask yourself why, not romantic just plain grotty, hiding all the cobwebs and dust in the thatch and behind the bed, who knows where else(tried to prop up myself to read, huge space between bed and headboard, full of dust)
Bedding smelled really bad. Room stank, cupboards were stale and because of that felt unhappy to hang up my clothes.
King size bed had hollow in middle, very creaky and noisy. Not nice at all.
Bathroom had fungi in the shower, double shower only meant that there were two shower heads, not really big enough for two regular size people, luckily we are small people. Toilet seat was in a worn state. Sadly the toilet paper was of the cheapest kind. Hand washing and teeth brushing are impossible with out touching the inside of the sink, the taps are too close to the inside of the sink. Just gross. Bathroom lighting was totally inadequate. Carpeted floor in bathroom added to poor appeal of room. Sadly I was not brave enough to venture into the kitchen. Can't comment.
Area outside the cabin had a bad smell, strong tones of raw sewage. Laundry hung to dry in same area. Go figure!!!!
Meals must be ordered in advance, as they are in the freezer and need to be defrosted. Was not willing to check how strong my digestive tract was especially with the toilet situation.
Stayed away the entire first day, did not feel as if relaxation could occur in this unfortunate cabin. Returned late, in the dark, no lights, almost came rolling down incline to room. Horrors, remember same area of sewage smell. Was welcomed by a bat flying around in the room. Now while I love nature, I am not fond of nature in my room. Got a hold of Stephan, who asked "Don't you like bats?" You have to be kidding. Off he went to get a towel to get the bat out, saying that bats are harmless. Sure they are, but I still do not want to spend the evening with one in my dismal room. Eventually out comes Stephan, asking if the bat went by, nope. Its gone he says through the holes in the thatch, which he points out. If it got out that way, it can easily come back that way. Stephan then says to just call him should the bat come back.
At this point, we are no longer staying the night. Takes us all of 5 minutes to pick up stuff and leave. So we settle the bill. Yup, Stephan billed us for the full stay. Should have known something was dreadfully wrong with the place when I read the sign saying NO REFUNDS FOR EARLY DEPARTURE.
Lynn & Stephan you have no right being in the hospitality business, people are paying you good money for sad, sorry accommodation.
Ps. even the wild life ran away from your lodge. A frog hitchhiked its way home in our luggage. It's now living HAPPILY in the river in my back garden.
Bitterly disappointed
Mr & Mrs Moses
0837835656

Room Tip: Just don't go there
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  • Stayed: March 2014, travelled as a couple
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2  Thank Pranisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne w, Owner at Umzimkulu River Lodge, responded to this reviewResponded 10 April 2014

I won't waste time responding to your review as it sounds like we have a lot of work to do!!

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Additional Information about Umzimkulu River Lodge

Address: Coleford Road | Kwa Zulu Natal, Underberg 3257, South Africa
Region: South Africa > KwaZulu-Natal > Underberg
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 19 Speciality Lodging in Underberg
Price Range: £35 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Umzimkulu River Lodge 3*
Number of rooms: 8
Official Description (provided by the hotel):
Umzimkulu River Lodge offers serviced, DB&B, B&B or Self catering accommodation on one of the most picturesque bends of the Umzimkulu River in the Southern Drakensburg. We are situated 2 hours from DBN and 6 hrs from Johannesburg in the foothills of the Ukhahlamba Drakensberg Park World Heritage Site. Our peaceful valley resort which is 22km out of Underberg provides the perfect location for a retreat from city life. Here’s your chance to rest and listen to the river and the sounds of nature or spend some wholesome outdoor time with your family. Families love it for the unhurried old world country atmosphere with days spent picnicking under the huge oaks on the river island, boulder hopping in Thrombosis Gorge or just “messing about in boats”. Honeymooners revel in the privacy of a luxurious suite and private deck just meters from the river bank.Fishermen love it for the unrivalled opportunities to catch rainbow trout along our 2.5km stretch of river. Come and experience restoration of body and soul in truly lovely surroundings. ... more   less 
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Also Known As:
Umzimkulu River Lodge South Africa/Underberg

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