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“Never again!!!!”

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Wilderness Beach Hotel
Ranked #5 of 5 Hotels in Wilderness
Reviewed 16 November 2012

This Hotel does not hold what it promises on their website. The rooms are old, the furniture is at least 30 years old and it smells like cigarette smoke everywhere.

We booked the Hotel online but canceled it when we saw the room. The Management did not refund for the deposit we had to Pay in advance although we did not use the room. So very bad service and not very customer friendly.

The Hotel should not be offered to tourists since it is less than youth hostel standard.

Room Tip: Dont book at all.
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  • Stayed: November 2012, travelled as a couple
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3  Thank Tifund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 - 125 of 174 reviews

Reviewed 4 November 2012 via mobile

Stayed here for 3 nights during Knysna rally along with all the rally teams. I'm not sure where to begin to describe the experience. The hotel is undergoing renovations but that still does not give them any excuse for their incompetence. Firstly; my wife and I booked in at 13:00 (Check-in is at 12:00) and we wanted to take a nap but we couldn't because there was stIll cleanIng equIpment on the bed. We had to walk all the way back to receptIon to ask them to remove It and they sImply saId no It should be clean. They dId not do anythIng. While we were sleeping on of the staff members walked into our room without knocking, placed the remote on the TV and walked out without apologising. The staff left trays from room-service in the hallway for 18 hrs, we had to wait for clean towels and the breakfast was appalling. The room was old with holes in the curtains, cigarette burns on the carpet and it smelled dodgy. The list goes on and on...

  • Stayed: November 2012
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Thank Hermias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

The hotel is well looked after and provide in general needs. Easy access from all routes from Knysna to George if used for business purpose. Restaurant good, and excellent for conferences etc. Rooms provide in all the necessary.

Room Tip: If you like a view over the swimming pool area, ask for it.
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  • Stayed: June 2012, travelled on business
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Thank AniaGauteng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

This hotel was chosen for us by our tour operator - oops! 3 brilliant hotels and then this. The first room we had to refuse. The air conditioning unit in the corner was falling apart through an open hole in the wall and the room was musty. The second room was just ok, and as it was clean and the bed comfortable we decided not to waste any more holiday but avoided the hotel all day. They are up grading - but as the painter was painting the ceiling beams in the dining room whilst the tables below were set for the next day's breakfast I can't say I was impressed. Staff seemed to lack training. This is not a 4 star hotel by British standard, and an Irish pub is not what we were looking for in South Africa.

  • Stayed: October 2012, travelled as a couple
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Thank Aileen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2012

Spent 3 nights in Wilderness and loved the beautiful beaches, and lovely views of the ocean from our room. Perfect beach holiday getaway in my opinion. Sure the hotel needs is a bit of tlc but overall, i thought the rooms were spacious and comfortable, the food was excellent and staff were a real delight. I would like to thank Sarah Scot and Hans the gm for being attentive and going the extra mile to please us. Will definitely stop over next time when im in the garden route.

Room Tip: Make sure you get an ocean view room like the ones in the pictures
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  • Stayed: September 2012, travelled as a couple
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Thank Sanman1541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

The place looks nothing like website. Rooms stink of Sewage. Taps fall off in Bathroom. Sliding door cant close so wind whistles in all the time. Lift out of order. Buffet Breakfast never available and no clean tables to sit at. I could not wait to leave.

  • Stayed: September 2012, travelled with family
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1  Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012 via mobile

The hotel is situated right on the beach, within 50 meters from the N2 highway running between Cape Town an Port Elizabeth, so getting there and away was easy. Given the location, the rates were excellent. Up to 4 people could stay and have breakfast for R 550 (about $70) a night. The rooms are large, and the en- suites offer bath and shower. There is ample parking. The decor is a bit old, but overall thid was good vslue for money.

  • Stayed: September 2012
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1  Thank Hardus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wilderness Beach Hotel

Address: N 2 Wilderness, Wilderness 6560, South Africa
Region: South Africa > Western Cape > Wilderness
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Wilderness
Price Range: £33 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wilderness Beach Hotel 3*
Number of rooms: 149
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