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“How did this place get 4*????”

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Wilderness Beach Hotel
Ranked #5 of 5 Hotels in Wilderness
London
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“How did this place get 4*????”
Reviewed 8 December 2006

I am have just got back from 2 fantastic weeks in South Africa and this hotel was the worst place we stayed. We booked our holiday through trailfinders UK and every place we stayed was rated 4 star. The Wilderness beach hotel should be a 2 star hotel.

The hotel is just off the N2 about 4km from the wilderness shops and restaurants. It over looks the beach and some rooms have a great sea view. The Hotel sits on a cliff and the beach is about 100 steps down (with the odd step missing), The hotel itself boast about 400 rooms and is a labyrinth of long corridors and stairs. It has a pool and a spa.

The decor of the hall ways and rooms are dated and old. We stayed in a sea view room with panaramic views of the sea. The windows and curtains where dirty and old. We had two small double beds with horrible bed linen that was so old and used that it had become transparent. The bathroom was a horrible browny baige and the towel were brown and stained and smelled like the swimming pool.
The breakfast was a buffet with a hot and cold selection but it was very poor. Even the fresh fruit had a slightly musty taste to it.

Basically if you got the room for free then great but if it's like your honeymoon or something special you will be disappointed. We stayed in some fantastic 4 star hotels and this was very poor. For people in the UK it's worse than your basic travel lodge or Ibis.

My advice is if you are going to the Wilderness the stay in the Wilderness get a lodge or cabin for a better experience. I am going to complian to my travel agent and ask for a refund!

  • Liked — the views
  • Disliked — everthing else
  • Tips/Secrets — don't stay here
  • Stayed December 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JonnyRedPants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
London, England
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 9 September 2006

Throughout our stay in South Africa, we stayed in wonderful places, but this wasn't one of them. They put us in smoking rooms with children, then couldn't give us connecting rooms, the french window lock was broken, with the window opening onto the gardens, and the food was very ordinary indeed. The location is simply amazing, right on the cliff overlooking a wonderful beach, where we saw whales. Funnily enough we got talking to the owner when watching the whales, and he never asked what we thought of his hotel. Very ordinary.

Stayed August 2006
Helpful?
6 Thank pippywee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wilderness hotels

Sweden
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 April 2006

If travelling along the Garden Route and wanting a peaceful place to stay, this hotel is good. We enjoyed a relaxing day at the pool and visits to the SPA, which was great in the middle of a high-tempo round trip. The location next to a very long and incredibly beautiful beach is breathtaking. However, swimming can be fairly dangerous because of the currents. Better to swim in the pool but enjoy the sun on the beach.
Food was average. No spectacular food, but ok. One person had the purse stolen at breakfast (pick-pocketer), but was also a bit uncareful of where putting the bag.
Great service from the staff. We were the only ones there during the day, and were serviced with lunch and wine by the pool.

  • Stayed April 2005
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Luli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wilderness Beach Hotel

Property: Wilderness Beach Hotel
Address: N 2 Wilderness | P.O. Box 26, Wilderness 6560, South Africa
Region: South Africa > Western Cape > Wilderness
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Wilderness
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wilderness Beach Hotel 3*
Number of rooms: 149
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