I am have just got back from 2 fantastic weeks in South Africa and this hotel was the worst place we stayed. We booked our holiday through trailfinders UK and every place we stayed was rated 4 star. The Wilderness beach hotel should be a 2 star hotel.
The hotel is just off the N2 about 4km from the wilderness shops and restaurants. It over looks the beach and some rooms have a great sea view. The Hotel sits on a cliff and the beach is about 100 steps down (with the odd step missing), The hotel itself boast about 400 rooms and is a labyrinth of long corridors and stairs. It has a pool and a spa.
The decor of the hall ways and rooms are dated and old. We stayed in a sea view room with panaramic views of the sea. The windows and curtains where dirty and old. We had two small double beds with horrible bed linen that was so old and used that it had become transparent. The bathroom was a horrible browny baige and the towel were brown and stained and smelled like the swimming pool.
The breakfast was a buffet with a hot and cold selection but it was very poor. Even the fresh fruit had a slightly musty taste to it.
Basically if you got the room for free then great but if it's like your honeymoon or something special you will be disappointed. We stayed in some fantastic 4 star hotels and this was very poor. For people in the UK it's worse than your basic travel lodge or Ibis.
My advice is if you are going to the Wilderness the stay in the Wilderness get a lodge or cabin for a better experience. I am going to complian to my travel agent and ask for a refund!
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