Very upset about the service at this place it was my first stay I always book at the oyster box but a friend ask me to book at fairmont,firstly it took them almost two hours to sort out the room,on ordering food the burger was not cooked and was still red inside,there was a cake that was ordered and I asked them not to remove it from the fridge but when I go back to my room there was no cake found. The inside of the fridge was dirty and had brown water in it. It is very sad that everyone speaks so high about the place yet it wasn't up to standard. Kind Regards Evelyn 0763705256
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- Also Known As:
- Fairmont Zimbali Hotel Ballito