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“Lost our booking”
Review of Hampshire Hotel

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Hampshire Hotel
Ranked #5 of 7 Hotels in Ballito
Bern, Switzerland
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lost our booking”
Reviewed 1 December 2011

After a long flight we arrived at this hotel and were looking forward to our room and to getting some sleep. But: The lady at the reception told us there was no booking for us. Which was ridicoulous because I had a print-out of the e-mail confirmation from the hotel with me. I had booked this room 6 months in advance on their homepage.
They were very helpful and found us a nice room in a different hotel right away, but I was still pretty pissed: After a long flight I didn't really feel like driving around any longer and was very tired.

I still don't understand how they could have messed up my booking since I even received an automated booking confirmation on my e-mail.

  • Stayed November 2011, travelled as a couple
    • Service
Helpful?
1 Thank Cinnabrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 reviews from our community

Traveller rating
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    23
    10
    10
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29
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28
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Richards Bay, South Africa
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2011

Positives are large room, free internet, big TV. Negatives are toilet was dirty, hair in coffee machine, no hot water. Seems that someone forgot to turn on the geysers. Negatives overwhelmingly outweigh the positives. Needless to say we will not be back. Would prefer a place with clean toilet, no hair in coffee maker and hot water for the shower.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank APath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ballito hotels

Johannesburg, South Africa
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2011

This hotel is very nice and clean. The rooms are comfortable, however it is more a stay when you are on bussiness.

Room Tip: The breakfast is not up to standard, no variety.
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ransanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandton, South Africa
1 review
Reviewed 2 May 2011

We arrived here late at night with my parents and brothers, the receptionist was very good to us and gave us the keys to our rooms . I thought at first the rooms would be really small like the others so when we got inside the room i was quite surprised at how spacious they were. The beds were big and very comfortable and they had a good study table and a nice comfortable seat.
What i liked the most were the rooms and i would love to com here again.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tumi02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 March 2011

Everything from start to finish was excellent! The Hotel was stunning, the pool facing room was really great, the bed was new, basically everything was great, the breakfast greater!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zomarjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, CA
2 reviews
Reviewed 12 February 2011

Very nice hotel in Ballito area. Not right on the beach, but an easy 5 minute drive to the wonderful Indian Ocean. Great for families - pool, grocery stores, quiet and comfortable.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pasulliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
Reviewed 30 January 2011

I stayed at the Hampshire, Ballito with my wife Jo and 2 yr old son Sahen for 4 nights in Dec 2010. As a South African, i am accustomed to tired looking rooms and disinterested staff but what a refreshing change to local hotel market the Hamphshire is! We checked in without any hassles, despite it being peak holiday season and the rooms were to die for! The staff went out of their way to attend to our every need, or so it seemed to us until we realized by the 2nd day that his was normal for them. Travelling with a 2yr old can be challenging but we were made to feel completely at home. Will definitely be back again for both business and a holiday.The rooms at R800 per night were very reasonable for the quality of the furnishings, the massive flat screen tv, coffee-maker and free WIFI. Keep it up Hampshire, we will be back!

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RickySingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampshire Hotel

Property: Hampshire Hotel
Address: 4048 Moffatt Drive | Ballito Business Park, Ballito 4420, South Africa
Region: South Africa > KwaZulu-Natal > Ballito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 Hotels in Ballito
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampshire Hotel 3*
Number of rooms: 103
Official Description (provided by the hotel):
Located close to King Shaka International Airport and the Ballito Durban greater area, Hampshire Hotel offers superb accommodation with superior beds, spacious rooms and friendly welcoming staff. With so much activities in the surrounding area (Exquisite beaches, surfing, scuba diving, snorkeling, Game farm, Strawberry picking, Litchi Orchard, Casino, great Animal farm for the kids and so much more) it is the ideal place for an incredible, reasonably priced family vacation. Should you be travelling for business, our facilities will cater to your every need, Complimentary Hi-Speed WIFI, Secure basement parking, Gym, Pool, Business Centre, Microwave/fridge in rooms, Electronic safe, Satellite 39" Flat screen television, fully equipped bar and more. Come and experience our high standard hospitality. ... more   less 
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