Well located, directly adjacent to the beach, The Boathouse has the potential to be a very good hotel, but it is showing signs of its age and needs a significant refurbishment.
The first room we were given had a safe - but no key. The second room had a loo that flushed continuously despite the efforts of the Duty Manager and his assistant. So back to the first room, as apparently it was the only one available, to discover that it possessed a really noisy fridge and the TV remote didn't work. These are all relatively small irritations, as were the unrequested early morning call and the dining room furniture that has seen better days, but they are still not the mark of a hotel at the top of its game.
That said, the bed was comfortable and dinner was well cooked and served, albeit in a dining room that was devoid of atmosphere and other customers, which was worrying..
For one night, this hotel is OK. For a longer stay, I would have to be persuaded that the owners had invested enough money to assist the on site managers to do their job properly, without having to spend a significant proportion of their time apologizing for the deficiencies of the material at their disposal.
- Also Known As:
- The Boathouse Hotel Ballito