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“Wonderfull start of holiday”
Review of Kubu Safari Lodge

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Kubu Safari Lodge
Certificate of Excellence
Reviewed 4 August 2011

Beautifull environment near Kruger Park, very comfortable accomodation with good service by friendly and hospitable people. Even with a few guests, breakfast and dinner are well provided for. The owners are very pleasant people, willing to take time and share their knowledge and experiences. The staff is charming and cheerful. They make you want to stay a lot longer....

  • Stayed: July 2011, travelled with family
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1  Thank bonder6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 116 reviews

Reviewed 24 December 2010

We stayed at Kubu on our trip around South Africa and were pleased that we had at last found an affordable game farm in the Limpopo area. My kids, 5 and 16 months were treated by the staff like royalty and on the days that activities were not arranged by the owners, they spent most of their time in the swimming pool. Saddens me to read other reports by the previous group who spoil destinations like this with arrogant behavior and mismanagement.
We found the food as well as the service to be both good and below the average charged by venues in the Kruger area. We would certainly visit Kubu again !!

  • Stayed: December 2010, travelled with family
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1  Thank chrisafrika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2010

My stay at Kubu Lodge was horrible. Prices were over the top, a friend of mine was even charged for a cup of hot water. The owner showed no professional attitude my whole time there. Her
customer service disgusted me. And upon our leaving she tried to hustle (swindle) more unecessary charges. My group leader paid an additional great amount just to appease her, that was above the original agreement.
I advise you look elsewhere other than Kubu Safari Lodge. This is certainly not a place I would recommend anyone.

  • Stayed: December 2010, travelled on business
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5  Thank nashntulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kubulodge, Owner at Kubu Safari Lodge, responded to this reviewResponded 29 January 2011

All these negative reviews result from one group of American missionaries staying at Kubu Safari Lodge. They groups tourleader responsible for the main account breeched the contract and refused to pay the contracted value. This group who claimed to bring prosperity and the word of God to the African people exploited our great hospitality and friendliness to the outmost. As a hotel owner one whished for an internet site where one could express the worst and the greatest experiences with guests. Luckily we maintain good relations with many of our clients beyond their stay and we are assured that any interested traveler will read this defamation in the right sense.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2010

A great experience was dampened by the atmosphere created by the owner of Kubu Safari Lodge. In their effort to extract more money every single glass of water or cup of coffee came with a rediculous charge. The unfriendly and stingy attitude left us feeling uncomfortable and unwelcomed. Very unprofessional and rude to my group leader. Hospitality would have had us coming back however we will never go back nor will we recommend Kubu lodge to anyone.

  • Stayed: December 2010
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7  Thank billjnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2010

I would do all that i could do to stay away from staying at the Kubu Safari Lodge. Even though the accomodations look wonderful, and the outside is well kept, the attitude of the owner's remove the peace and joy one should have in staying next to Kruger National Park.

I persoanlly witnessed such thrift, and frugality in the staff's service, food portions and the dispention of normal coffee and tea beverages, that I thought I was in a Charles Dickens novel with Scrouge. The attitude of arrogance coupled with the lack of the spirit of service made not only our group feel uncomfortable...but left us pondering changing our accomodations daily... If you stay you will only do it once...repeat business is an un-heard of virtue at Kubu...

  • Stayed: December 2010
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5  Thank trishfras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2010

I stayed at the Kubu Lodge with several friends, the leader of our group made the arrangements, however upon arriving, during the duration, & upon our exit the hosts continually changed the arrangements finding continual ways to swindle us out of more & more money, I was charged for asking for hot water (for my own tea bag in my own cup) I just thank God that we paid cash & did not give this lady (Nicole) access to our credit cards, I personally witnessed the leader of our group trying to make things right before we left as the owner of the lodge kept raising her voice, yelling & making accusations, our leader patiently tried to reason with her as he further explained this type of behavior was not good business practice & that we would never come back to stay here again, at which point I heard her scream, "good, I never want you to come back!" - If you are planning to stay in this area PLEASE take the time to find a different place that practices good ethical business practices, because you are not going to find it at Kubu Lodge

  • Stayed: December 2010, travelled with friends
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6  Thank rljones7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile
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Stayed: September 2017, travelled as a couple
Thank Netty-Jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kubu Safari Lodge

Address: Argyle Road | to Timbavati, Hoedspruit 1380, South Africa
Region: South Africa > Limpopo Province > Hoedspruit
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 103 Speciality Lodging in Hoedspruit
Price Range: £78 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kubu Safari Lodge 3*
Number of rooms: 48
Official Description (provided by the hotel):
Kubu Safari Lodge offers exceptional close wildlife encounters deep in the African Bushveld of the Kruger National Park. Warm hospitality and dedicated service welcome you in this luxurious accommodation, where all rooms are designed in a warm African style, enhanced by German craftsmanship and natural materials. Experience unforgettable moments in the stylish Kubu Restaurant or in the romantic Boma and indulge in the most delicate mix of Pan African and Western cuisine which is served under the night sky, complemented by a fine stock of wine. Detailed knowledge of landscape and wildlife through extraordinary tailor-made tours and safaris by multilingual guides underpin the high level of service and will make your stay unique. ... more   less 
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Also Known As:
Kubu Safari Lodge South Africa/Hoedspruit

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