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“Disappointed”

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Havasu Sands All Suite Resort
Ranked #11 of 24 Hotels in Lake Havasu City
Reviewed 7 April 2012

Was very disappointed in the hotel the pictures must have been taken 10 years ago. The girl that checked us in was rude...talking on the phone when we came in, never said anything to us and preceded to talk to someone another 5 minutes while we waited, then we got there 45 early before check in and she said very nasty that the room wasn't ready, I asked could she find out when...she huffed and left and came back and threw the confirmation paper for us to sign. In the morning we were ready to leave at 8 and the breakfast they offered wasn't opened until 9 and the office wasn't even open to check out! Should never have paid for it before hand because I would have left!

Room Tip: If you are planning a economy trip for more than 1 night it could be good has kitchens in all units...
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  • Stayed: March 2012, travelled with friends
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2  Thank bbtraveler0412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 51 of 54 reviews

Reviewed 28 October 2011

I really have mixed reviews on this place. First of all...requested king bed, got a double. The suite was very warm & you CANNOT adjust the temperature ~ they control it (not good). Very hot trying to sleep. The bed was very old and not very comfortable. The bath towels (2) were very old and small. The tub did not drain well and you were standing in ankle deep water while showering. I guess all in all...it was only for 1 night and the price was right.

  • Stayed: October 2011, travelled with friends
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1  Thank PIRATES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2011

Not sure the bed had been changed. Bed creaked everytime you turned over.
Location not good not very clean.Travelodges are a thousand times better than here. Very dissappointed, especially after reading previous reviews....where had they stayed before!!! Maybe cheap but Travelodge would be better than here.

  • Stayed: September 2011, travelled as a couple
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Thank holidaylover64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2011

Stayed at Havasu Sands over Labor Day weekend for 3 nights. The room was a small one bedroom. Breakfast was included and consisted of cereal, toast, juice, coffee, muffins one day, donuts the next day, fresh fruit (apples, oranges, bananas. We stayed 3 nights and never did a maid enter our room. We were given 2 bath towels and told they ran out. The next morning we did receive 2 more towels once the laundry was done. The pool area closes at 10pm but we heard rowdy guests jumping off the balcony into the pool at all hours.
The front desk staff was very nice - easy check in and check out. The price was right and the location was excellent.

  • Stayed: September 2011, travelled with family
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1  Thank 32369Terry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2011

This was our third or fourth time staying here, and will definitely be back. The breakfast is perfect for our teenagers, and they really enjoyed the pool. The rooms are very spacious, and I love the fact that they are suites with two bathrooms, and the kids can stay up late watching tv without bothering me. I love to read by the pool, but unfortunately forgot my books at home. They even have a small library of books in the office, and that saved my trip!! lol. The manager, Heather, was awesome as usual. We decided to extend our stay at the last minute, but unfortunately they were full. However, Heather got us rooms at another of her properties, The Fairway Inn, and they were equally nice at that hotel. The Management seems to really care about whether the customers are happy. I would definitely recommend both these hotels for families not wanting to spend a fortune on the hotel, but want to get their money's worth!

  • Stayed: August 2011, travelled with family
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1  Thank loloi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2010

This is my fourth time staying here and have never had any complaints. The manager "heather" is very sweet and accommodating. Their breakfasts were also good. You have a choice of cereal, toast, frozen waffles or french toast, and usually raisin or cinnamon bread, as well as plenty of coffee, milk, and juice, which is perfect for two teenagers, as well as myself. It is an older motel, but very clean, as well as quiet. I usually have a problem sleeping in hotels because of the noise, but so far have had no problems at all here. There is also plenty of room for my boat in the parking lot, and it is only minutes from the river and the London Bridge, with lots of shopping!! Overall, I would rate it wonderfully and will definitely be staying here again!!

  • Stayed: July 2010, travelled with family
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2  Thank loloi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2010

We had confirmed reservations and the room was not available when we arrived. They put us up in the sister hotel Sandcastle - room was nice but did not refund the difference in price between the two hotels. Left a note for the manager to call about the price difference and problem and they never responded....tells you a lot about the place! They don't care.....

  • Stayed: February 2010, travelled as a couple
    • Service
Thank TravelQueen48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Havasu Sands All Suite Resort

Address: 2040 Mesquite Ave, Lake Havasu City, AZ 86403-6717
Phone Number:
Region: United States > Arizona > Lake Havasu City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 24 Hotels in Lake Havasu City
Price Range: £65 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Havasu Sands All Suite Resort 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
The Havasu Sands Resort is located in the Uptown Main Street district of Lake Havasu City, which offers over 200 shops, galleries and restaurants. The London Bridge and English village shops, pub and playhouse, nestled under the bridge, are one mile away. The Lake Havasu Marina is two miles from the property. This all-suite resort features a heated outdoor pool, spa tub, and tennis court and wireless Internet access. ... more   less 
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Also Known As:
Havasu Sands All Hotel Lake Havasu City
Havasu Sands All Suite Resort Lake Havasu City, Arizona

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