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Island Inn Hotel
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Reviews (180)
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All reviewsa stones throwunder new managementtwo double bedslarge parking lotlocation was perfectenjoyed my staynew carpetstayed longergreat poolfridge and microwavesherrirateswalkable
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Reviewed 9 July 2008

Well we called to book our rservation over the phone and couldn't get through to the front desk for over an hour. Finally we got through and booked a king bed balcony room. When we arrived, the front desk clerk looked like he just woke up. Messy hair and jeans that looked like they were about to fall off. When we got our keys, it showed we had a room with 2 double beds. We told them we reserved a king and they said sorry but they don't have anymore king beds left. This was ridiculous, especially since we booked it 1 month ago. They didn't offer any refund and said they are sold out and can't do anything about it. Then we asked about the restaurant and bar but they said it closed down over a month ago. But all over the websites they say they have one. They don't even give you a free breakfast. They also claim free wireless internet but it is only in the lobby and it wasn't working half the time. We asked them what to do and they said they didn't know how to fix it. The room was extremely outdated. at least they had a nice view of the lake but that was the only good thing about our stay. $99 per night....yeah right never again. This hotel was just a larger motel 6!!!!!

  • Stayed: July 2008, travelled with family
    • Value
    • Location
Thank eastcoastdude1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2008

DO NOT STAY AT THIS PROPERTY.......They have unexperienced juveniles with bad attitudes running this hotel. When I asked to speak to the manager CHERYL, I was told 'she comes in when she wants, like....maybe noon, maybe 1, just like, whenever...." Yeah, that's a good way to run a business. We booked a KING, GROUND LEVEL, NON-SMOKING LAKE VIEW ROOM-we were given a 3rd floor room with 2 double beds and a view of the parking lot. The room STUNK of stale cigarettes and mildew. There was no coffee maker and the fridge was unplugged (it never did cool down) and the air-conditioning was off-it took until the next day to reach a decent temperature. There were 3 other cars in the parking lot, so we're not quite sure WHY we were remanded to the 3rd floor......There is NO restaurant (even though they advertise one), work men milling about everywhere (CONSTANTLY SMOKING), the lobby is FILTHY, the employees look like they should be at the beach, not at all dressed for work; and, get this-THE NEWLY POSTED EMPLOYEE ONLY PARKING IS CLOSER THAN THE HANDICAPPED PARKING!!! That pretty much gives you an idea of where their guests rank. We called the front desk at 8pm (6/25/08) and got NO ANSWER! They never did answer the phone that night, and when we went to the front desk, there was no one there and the door to the office was CLOSED. There is no 'secure boat parking'-our friends had their boat cushions stolen-even though they advertise 'SECURITY'. I won't even get into the bug infestation or the bedding-both of which are surely homeless shelter rejects. DO YOURSELF A FAVOR-SPEND A COUPLE OF DOLLARS MORE AND STAY IN A REPUTABLE PLACE. THIS PLACE COULD REALLY MAKE YOU PHYSICALLY SICK IT'S THAT DISGUSTING................AND PATHETIC.

  • Stayed: June 2008, travelled as a couple
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1  Thank TRAVELINFO4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2008

The rooms were quite, clean and comfortable. I could have used some internet access, but there wasn't any. It also would have been nice to have a restraunt there, but was a quick walk across the bridge to eat.
All in all, for the price, it was just fine.

  • Stayed: June 2008, travelled on business
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1  Thank trektravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2008

Stayed over the WPA weekend and enjoyed the hotel very much. The rooms weren't modern but very clean and had a great view of the lake. Pool was heated and we used the complimentary Gym membership. A lot of long terms guest were staying at this hotel for months at a time, shows that they must be doing something right. Restauarant was pretty good and the bar was fun for karaeoke at night. Overall nice stay and only a block from the London Bridge and Restaurants.

  • Stayed: February 2008, travelled as a couple
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1  Thank sexycaligirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2007

Pay careful attention to the hotel pictures. The hotel and room was clean but had a worn and outdated look and feel. The bed and bedding was clean but worn. The bedspread is a dark color which allows an active imagination to conjure up negative thoughts. Rooms advertised with a lake view actually have a view of the hotel swimming pool and boat launching facilities, with the lake and mountains in the distance. While the prices are low, I would advise that you may not feel you are getting your moneys worth. We booked through a website lakehavasuhotels.reservetravel.com. They imply that they charge a $5 deposit but it is actually a non-refundable fee. We should have known better and used the more reputable web sites. The hotel does not have its own site. They also advertise wireless internet available - but it turns out it is only accessible in the lobby area. I would use this place only as a last choice.

  • Stayed: September 2007, travelled as a couple
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1  Thank DARYLL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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