we recently a mid week stay at Waterberry Hills, the inside of the unit has been recently renovated and is excellent, well appointed furnishings, lighting and bathroom fittings. It all went down hill from there, we arrived on time and were greeted by a pleasant but totally inefficient receptionist. On arrival to our unit we found the sink full of unwashed dishes and the cleaner still making beds and had not yet cleaned the bathrooms,11/4 hours later it was still not finished, so we gave up and went out I complained to the receptionist,as the manager was not available, only to be told they were short staffed, with all the people unemployed in S. A. I find it hard to believe. If we had checked out 1 1/2 hours late we would have been charged for an additional day, so I am of the opinion they owe us a day, fat chance of that happening. The next shock was they wanted to charge an additional R100.00 for the cleaner, which I refused to pay and requested that the manager come and see me, which he did not. Then to add insult to injury we were told that if we wanted to use the Jacuzzi it would cost R60.00 a time. Totally outrageous!!!!
The access road and the internal roads are very badly pot holed thank goodness we have a 4x4. The externals of the units are in a very bad state and the retaining walls are close to falling down. All in all it needs considerable amount of work done on both the roads and retaining walls.
- Official Description (provided by the hotel):
- At Waterberry Hill, colonial-style chalets are surrounded by indigenous bush, offering shelter to a variety of birds and small animals. Here, guests can enjoy beautiful nature walks or simply relax bushveld-style. Hazyview is only a 6km drive from the resort and is an interesting outing to explore unique shops, crafts, restaurants and pubs for some fine fare. Enjoy tennis, mini golf, and table tennis, or cool off in the large swimming pool or take a drive to nearby attractions including the Kruger National Park, Gods Window, Bourkes Luck Potholes and the Blyde River Canyon with its spectacular waterfalls. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd and HotelQuickly so you can book your Waterberry Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Waterberry Hill Hotel Hazyview