We stayed here for three nights and the only thing that was good was the food, when it eventually arrived! The service was shocking and the staff seemed unsure what to do each night and even when they had a buffet for the people on the coaches, which took the pressure off the kitchen and the waiters, there was still confusion and very slow service. We saw the GM once on those 3 nights when he came to chat to the musician and then went off to observe a conference/meeting upstairs.
As for security, what security! We entered the main gate about 7 times and we were asked only once to identify ourselves - all the other times we simply drove in without showing any evidence of us being guests.
We visited the Protea Hotel Kruger Gate last year and if we had first visited the Sabi River Sun (SRS) we may have been less critical. Everything about the Protea Hotel Kruger Gate is better - the food (excellent buffets), service, ambiance and of course the distance. The SRS is 14 kilometers away from the Kruger Park while the Protea Hotel Kruger Gate is just 200 meters from the Paul Kruger Gate.
Usually Southern Sun hotels are good and we love the Maharani & Elangeni in Durban and Hemingways in East London but the SRS is a huge disappointment. Jack it up or sell it Tsogo Sun!
- Official Description (provided by the hotel):
- Set on the banks of the magnificent Sabie River, this gorgeous resort affords travellers easy access to some of the greatest attractions South Africa has to offer. From the Sabie River Sun you will be able to visit the Kruger National Park, God's Window and Pilgrim's Rest to mention but a few. After a day of sightseeing returning to this luxurious resort will be the highlight of your day. ... more less
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- Also Known As:
- Sabi River Sun Lifestyle Hotel Hazyview
- Sabi River Sun Hotel