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“Overall good--but small rooms...” 3 of 5 bubbles
Review of Southern Sun Emnotweni

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Southern Sun Emnotweni
Ranked #1 of 19 Hotels in Nelspruit
Certificate of Excellence
Engelhartszell, Austria
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Overall good--but small rooms...”
3 of 5 bubbles Reviewed 4 July 2011

The hotel was efficient and close to the major shopping mall in Nelspruit. However, taking into account the very pleasant, if not lavish, surroundings, we were a little disappointed a the size of our room and amenities offered (to note that we are registered preferred guests in their program). Overall good for the location, but we like hotels to go that extra mile to make their guests happy inside!

  • Stayed May 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank krugerfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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310 reviews from our community

Traveller rating
    146
    108
    38
    12
    6
See reviews for
89
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148
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 June 2011

Food not up to standard, both breakfast and dinner. Loud air con and no fridge in their room(s). Security, and work ethics, a huge disappointment,.I forgot an item and reported immediately after arrival when I was unpacking eight hours late and till this date no one is giving me a tangible explanation.

  • Stayed May 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank zoxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recife, PE
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 February 2011

I went to Nelspriut a cuple of times with my parents and my brother, we always stay in Emnotweni Sun. The locaton is really good, and easy to find, and is just across the street from a Shopping Mall, with really good stores and restaurants,mvie theater and a casino. The Hotel is really enjoyable, starting with the big, lightning reception, I love the decoration. The service is excelent, they do everything to make you feel confortable, and pleased! The rooms are really confortable, I felt a little cold, but you can get extra blankets. Everyting was really clean, and the room service was very good. The restaurant is excelent, it takes a wile to get use to the spice food, but is not somenthing bad. We have a lot of options in breakfast, to please all kind os taste, I really like that.
When is sunny you can enjoy the pool, it has a big green area, with some birds around, I really enjoyed!
I can wait to go there again!

  • Stayed March 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kellxinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East London
Level Contributor
158 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 19 January 2011

Very impressive service from the staff all round, especially the young waiters during dinner. We were travelling as two families and enjoyed dinner and breakfast together, the service was efficient and quite amazing!

The staff made the stay extra special and though we didn't get the upgrade we hoped for, we were still comfortable in a family room.

My messy teenage daughter had a lot of time for the cleaning ladies in the rooms because they were able to refresh the room quite diligently, despite her messiness.

  • Stayed December 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank liyabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
107 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
3 of 5 bubbles Reviewed 9 January 2011

Overnighted here before travelling to Kruger National Park. Very nice gardens and grounds surrounding the hotel which is next door to a reasonable shopping mall, casino and botanical gardens. Hotel rooms were fine with loud aircon. Breakfast was average as was lunch. When I asked for dinner suggestions at reception they were not really able to propose much except the options in the shopping mall which range from fast food to average shopping mall fair. After lunch in the hotel we did not consider dinner there. Overall - setting is nice but would not make this hotel a destination for any longer than an overnight stop.

  • Stayed January 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Southern Sun Emnotweni

Property: Southern Sun Emnotweni
Address: 15 Government Boulevard, Riverside Park,, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
Phone Number:
Region: South Africa > Mpumalanga > Nelspruit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Nelspruit
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Southern Sun Emnotweni 5*
Number of rooms: 109
Official Description (provided by the hotel):
Southern Sun Emnotweni (previously known as Emnotweni Sun Hotel)is a short distance from bustling Nelspruit on the R40 to White River. Only 22km from the Kruger Mpumalanga International Airport,40km from the Kruger National Park and 210 km from Maputo, Southern Sun Emnotweni caters for business and leisure travellers alike. A fair blend of nature, beauty and Southern Sun hospitality makes this hotel the perfect location for a relaxing holiday. Southern Sun Emnotweni is situated in close proximity to the Emnotweni Casino and Entertainment Complex, Riverside Shopping Mall, Mbombela Stadium, other local landmarks and more, making it a convenient base for leisure or business travel. The hotel offers relaxing outdoor activities and facilities including a pool and a fully air conditioned fitness centre. The well appointed rooms offer a sanctuary for the traveller, with all the modern comforts required to ensure a rejuvenating and relaxing stay, including air conditioning and a private bathroom. Business travellers can make use of the hotel’s efficient conference venues and facilities while the hotel features a business centre with wireless internet connectivity. 500mb of free wi-fi access per day is available to hotel residents. ... more   less 
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