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“KWK”

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Southern Sun Emnotweni
Ranked #1 of 19 Hotels in Nelspruit
Certificate of Excellence
Johannesburg, South Africa
1 review
“KWK”
Reviewed 6 May 2014

Excellent accommodation facilities, wonderful staff, delicisious meals (except the bacon was dry in the first day), kids loved it for the 'creche' facility and I hope you could keep that going, and generally very good atmosphere necessary for holiday...

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Kgomotso K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 8 May 2014
Dear Valued Guest

Thank you very much for your time and for completing your review.

In addition, thank you very much for your valuable comments as it is only through constructive feedback that we are able to maintain and exceed our guest's expectations. Rest assured, I have shared this informaiton with our management team.

We look forward to welcoming you back to Southern Sun Emnotweni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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330 reviews from our community

Traveller rating
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    38
    12
    6
See reviews for
96
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160
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Pretoria
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014

Comfortable hotel. Nice location. Opposite the Riverside Mall & Casino. You don't have to drive to the mall, just cross the street. 30 - 40 km to the Kruger National Park. Good value for money.

Wifi needs an upgrade - too slow you can hardly use it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Ursula725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 8 May 2014
Dear Valued Guest

Thank you very much for taking the time to complete your review and for the valuable feedback contained therein. We sincerely appreciate it.

We look forward to welcoming you back to Southern Sun Emnotweni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mogale City
1 review
Reviewed 18 April 2014

courtesy and efficiency, responsive staff, quality and tasteful accommodation remain attraction points for continuing to be on rewards programme member but missed the crispy-stripped bacon at breakfast this trip.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Sikhonjiwe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 21 April 2014
Dear Valued Guest

Thank you very much for your valued feedback and constructive comments. It is only through feedback such as this that we are able to maintain and exceed our guests' expectations.

Crispy, streaky bacon is critical to a perfect hot breakfast, I have personally shared this feedback with our Executive Chef who will institute the necessary training and corrective measures to ensure this does not happen again.

Thakn you once again for your valued feedback and your continued support.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 6 April 2014

I booked on the phone the same evening as I had to attend a wedding. By the time I got there everything was arranged. You are spoiled for choice on the food and the service is great. Try them and see.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Timothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 8 April 2014
Dear Valued Guest

Thank you for taking the time to complete your review and for your valued feedback.

I will personally pass on your comments to our entire team, who I know, will be further motivated through such positive feedback, to improve even more and deliver an even greater service experience.

Thank you very much once again, and we look forward to welcoming you back to Southern Sun Emnotweni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lydenburg
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 March 2014

Spent 13th in Swaziland and the 14th in Nelspruit.
Gracious hotel - lovely staff - rooms excellent. The Samsung TV's in the rooms a bonus - we watched rugby.!! Bed very comfortable. Right next door to the shopping mall - location very convenient.

Room Tip: Overlooking garden and pool. Window does not open completely but view lovely. Cannot comment on the...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 24 March 2014
Dear Guest

Thank you very much for taking the time to complete your review.

We sincerely appreciate your feedback and will make every effort to keep on creating great guest memories and experiences.

We thank you for your support and look forward to welcoming you back to Southern Sun Emnotweni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East London, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 March 2014

This hotel is one of our favourite in South Africa as it has welcoming staff that are eager to assist, the ambience is relaxing and the gardens beautiful. The breakfasts will satisfy anyone and the location gives access to everything from Casino to Game Drives.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank MikeGonubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 24 March 2014
Dear Guest

Thank you very much for taking the time to complete your review.

Your feedback motivates us as a team to further improve and enhance our service delivery and means a great deal to us. I will personally share your comments with our entire team.

We thank you for your support and look forward to welcoming you back to Southern Sun Emnotweni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2014 via mobile

Had a fantastic time here food was absolutely delicious our waiter very attentive and friend matured man! Pity he couldnt stay long for his shift but he was excellent we loved it it was a great stay..we used the pool to ur liking and had drinks it was fantastic

Stayed January 2014, travelled with friends
Helpful?
Thank Lehlogonolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans_PeterMNelspruit, General Manager at Southern Sun Emnotweni, responded to this review, 5 March 2014
Dear Valued Guest

Thank you very much for taking the time to complete your review on tripadvisor.

The terrace, gardens and swimming pool areas at Southern Sun Emnotweni are certainly one of Nelspruit's best kept secrets. I will personally pass on your positive feedback to our Food & Beverage and Kitchen teams. Feedback such as this inspires our team to achieve even greater results.

Have a great day and we look forward to welcoming you back to Southern Sun Emnowteni in the near future.

Best Regards
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Emnotweni

Property: Southern Sun Emnotweni
Address: 15 Government Boulevard, Riverside Park,, Nelspruit 1200, South Africa (Formerly Emnotweni Sun)
Phone Number:
Region: South Africa > Mpumalanga > Nelspruit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Nelspruit
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Southern Sun Emnotweni 5*
Number of rooms: 109
Official Description (provided by the hotel):
Southern Sun Emnotweni (previously known as Emnotweni Sun Hotel)is a short distance from bustling Nelspruit on the R40 to White River. Only 22km from the Kruger Mpumalanga International Airport,40km from the Kruger National Park and 210 km from Maputo, Southern Sun Emnotweni caters for business and leisure travellers alike. A fair blend of nature, beauty and Southern Sun hospitality makes this hotel the perfect location for a relaxing holiday. Southern Sun Emnotweni is situated in close proximity to the Emnotweni Casino and Entertainment Complex, Riverside Shopping Mall, Mbombela Stadium, other local landmarks and more, making it a convenient base for leisure or business travel. The hotel offers relaxing outdoor activities and facilities including a pool and a fully air conditioned fitness centre. The well appointed rooms offer a sanctuary for the traveller, with all the modern comforts required to ensure a rejuvenating and relaxing stay, including air conditioning and a private bathroom. Business travellers can make use of the hotel’s efficient conference venues and facilities while the hotel features a business centre with wireless internet connectivity. 500mb of free wi-fi access per day is available to hotel residents. ... more   less 
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