We stayed at the Protea Hotel during December 2012 and January 2013. From the moment we entered the hotel we felt and were treated like the only guests in the hotel. The person that was responsible for this was Francois. We had no advance booking at the hotel. He went out of his way to accommodate us. He was proffessional and friendly. Because of our first experience at the hotel we returned again in January 2013 and again was surpised at the welcome we received. This time we dealt with Yolanda. The staff is very well trained and this reflects in the service we received. No request we had was too much trouble.
Every staff member we encountered went out of their way to make our stay as comfortable and relaxing as possible.
The beds are very comfortable and the maintenance of the hotel overall is of high standard.
Even the security staff were friendly and happy to see us again - I could not believe they remebered us.
We will be returning in March and August 2013 for two very special occasions and are looking forward to celebrating with Yolanda and other staff members.
When in the area we will always stay at the Protea Hotel.
- Official Description (provided by the hotel):
- Protea Hotel by Marriott Nelspruit - Experience True Hospitality in the Mpumalanga Capital. The award winning Protea Hotel by Marriott Nelspruit forms the ideal starting point from which to explore the Lowveld with abundant sunshine, lush hills and valleys. Get comfortable and cozy under our crisp white linen or make use of you en-suite bathroom to unwind. Maintain that sense of calm in the hotel's Fig Tree Restaurant, which overlooks the pool. It serves delectable buffet breakfasts daily, as well as a selection of lunch and dinner dishes from an extensive a la carte menu. Protea Hotel Nelspruit is ideally located with easy access to national roads and the Kruger Mpumalanga International airport. Only 63km from the world-renowned Kruger National Park, the hotel is situated in the heart of Big Five country. ... more less
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- Also Known As:
- Protea Hotel Nelspruit