My family and I spent 3 nights in 2 self catering "chalets". I would simply call them "rooms" as they are not independant units like "chalets" are meant to be and I was a tad disappointed when I got there.
The enquiry/booking/checking in was a breeze. Candice & Fortunate, who I was emailing/speaking to over the phone, were very efficient with their correspondence. The rooms were clean, spacious, comfortable and equipped with all the essentials that one can think of. They were serviced very efficiently by friendly staff on a daily basis, which was a great plus point - one can always do without chores on holidays! The property is very well maintained and the location is very central; all shops, restaurants and amneties are just walking distance from here.
On the downside however, I can see how we wouldn't have enjoyed our stay as much had it been a busy time! The braai area is right in front of the rooms at either ends of our row of accommodation, so we were literally braaing in front of someone else's room. Also, during our stay, we had the pool to ourselves, but I can imagine how crowded it could have got. Another thing is that there is only one airconditioning unit for the entire area and it is in the open plan kitchen/lounge area. It does keep the bedrooms cool, however, on doing this, the kitchen/lounge area gets very cold, so you can't have someone comfortably sleeping the bedrooms and simultaneously have another guest enjoying dinner/tv without either one freezing or baking!
Oh, and we also were lucky enough to see 2 hippos grazing right outside our rooms on our 3rd night! It was thrilling to see them so close, munching away at the grass! I think they only come up to the estuary facing rooms were we stayed (we specifically asked for these rooms as suggested by reviewers on tripadvisor). By the way, these rooms face the estuary although you don't have views of the estuary as it is blocked by natural vegetation. And we didn't know about the pier that led to the river, so we missed out there!
Overall, we enjoyed our stay at Hippo Hideaway, but I wouldn't recommend it for people who prefer more privacy.
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