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“Rest and relaxation”
4 of 5 bubbles Review of Hippo Hideaway

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Hippo Hideaway
Isle of Wight, United Kingdom
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Rest and relaxation”
4 of 5 bubbles Reviewed 23 March 2013

This was an excellent place to stay. We had four days here while exploring the beaches and game parks and were very pleased. The rooms are well-appointed and comfortable, the staff pleasant and helpful. The situation is good from the point of view of amenities as it is on the main street yet at the same time it is very quiet. There is good security.

There is a good pool and an excellent boma (I think that is what it is called) with hammocks and barbecues.

The hippos really did come on to the lawn as the back of the hideaway is right on the lagoon. There were no mosquitoes or any other flying nuisances even though it was so close to the water.

Thoroughly recommend it as a place to stay while visiting this beautiful area.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Wallowsabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 reviews from our community

Traveller rating
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    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 March 2013

A top class establishment. Centrally situated. Nice pool. Safe parking with overnight guard. In the past three years we have been there it was quiet and peaceful.
Unfortunately this year there were certain families who gave their children free rein of the facilities, for example by allowing them to skateboard round the public areas, with no consideration to the other guests.
We would have given the establishment top marks if it hadn't been for the above.

Stayed February 2013, travelled as a couple
Helpful?
1 Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 December 2012

Hippo Hideaway was great, we had already planned our next trip but have canned that as we now believe that smoking was encouraged with ashtrays in tables outside the rooms. With smokers showing no consideration for others including children in the communal dining area and swimming pool area. We could not even sit outside our rooms nor leave doors open as smoke from our neighbors would waft into our room. (They ignored our requests to smoke elsewhere)

  • Stayed December 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KojacB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BANGALORE
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 December 2012

We travelled to Saint Lucia and stayed in Hippo Hideaway for 3 nights. We were 2 families, though given two rooms far apart, enjoyed our stay thoroughly. Nice location, decent amenities (the lovely hammocks stands out though), good and comfortable for family stay. Spar is just opposite side of the road added benefits as we can pick up necessary groceries as and when we need it. One night 2 Hippos came grazing which boosted our excitement multifold. I found the pool is little smaller in size in comparison to number of rooms and guests. Overall our stay was very pleasant and comfortable.

  • Stayed December 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank TravelGuru_Arun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

My Hubby and I weere lucky to confirm 2 nights at the Hippo Hideaway a few wks back.

We were pleasantly surprised that for the quoted price per night we were greated and treated with soo much care and respect.

Cottage 1 is perfect for couples who would like to enjoy quite quality time. It does not open into to the wonderfully constructed central recreation area.

THe romm amenitites are of quality and apt for self-catering requirements. YES, contrary to previous reviews. The air conditioner was 100% functional and QUITE.

The kitchen was fully stocked. Bathroom clean and presentable. Shampoo, Body Wash Lotion a honey / olive blend that had pleasant fragrance to it as well.

The linen and styling had na ethic touch to it that I loved. African Elegance I would say.

The Lodge is centrally located and yet quite!. Spar across the road which is also the main road.

We did not have any problems, but my only gripe was that the car park was not secured by gate.

Would I recommend the place? OF COURSE!!

Will we be back? YES!!

  • Stayed April 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank AJ_Uma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 April 2012

My parents and my husband and I stayed here for three nights. The first night we arrived around 8:30 PM. I had called earlier in the day to let them know our arrival time and was assured that the security guard would have our key. Instead, he had no idea we were supposed to check in and we had to stand outside waiting for 10-15 min while he called the manager Elaine. She put us in room 3 which was a 2 bedroom "chalet". The sink in the bathroom leaked all over the floor whenever we used it and the AC outside my bedroom window kept going on and off very loudly all night and waking us up. Apparently the corner units have the ACs for the entire row of rooms right outside the windows. The following morning after complaining about the water all over our bathroom and the AC, we were switched to room 18, another 2 bedroom "chalet". This one was disgusting. The shower would not drain and the water collected up to your ankles or higher. Elaine sent in a maintenance person to plunge it and there was sewage all inside the shower- clearly the shower had not been properly maintained. Even after the plunging though the shower did not drain well and there were maintenance and housekeeping staff in and out of our room all afternoon. We finally just told them to go and we dealt with it for our last night there even though it smelled like sewage in our bathroom. I elected not to shower our last day just to avoid having to use the disgusting shower. In addition, our TV did not work and the kitchen was infested with ants- we couldn't even leave food out for 5 minutes without ants being all over it. This place should NOT be rated four stars- at most it would be 2.5 stars compared to any of the other places we stayed on our trip. To top it all off, my father (visiting from the United States) complained to Elaine and got very poor treatment. She blamed the housekeeping staff rather than taking responsibility and also made comments such as "people don't usually complain about the AC", focusing on the minor things we had reported rather than the fact that we couldn't even shower in our unit. We asked to talk with the owners and she said that they live in Durban and "have full time jobs as accountants so they were probably busy in meetings", implying that our complaints were irrelevant. After insisting, she finally called the owners and agreed to refund us for one half of one of our nights there. However, even when she informed us of this she continued to blame her housekeeping staff for the problems and implied that we had overreacted. Don't waste your time or money on this place. It's not well maintained and the service is horrible.

  • Stayed April 2012, travelled with family
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Helpful?
5 Thank RushinaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 23 January 2012

My family and I spent 3 nights in 2 self catering "chalets". I would simply call them "rooms" as they are not independant units like "chalets" are meant to be and I was a tad disappointed when I got there.
The enquiry/booking/checking in was a breeze. Candice & Fortunate, who I was emailing/speaking to over the phone, were very efficient with their correspondence. The rooms were clean, spacious, comfortable and equipped with all the essentials that one can think of. They were serviced very efficiently by friendly staff on a daily basis, which was a great plus point - one can always do without chores on holidays! The property is very well maintained and the location is very central; all shops, restaurants and amneties are just walking distance from here.
On the downside however, I can see how we wouldn't have enjoyed our stay as much had it been a busy time! The braai area is right in front of the rooms at either ends of our row of accommodation, so we were literally braaing in front of someone else's room. Also, during our stay, we had the pool to ourselves, but I can imagine how crowded it could have got. Another thing is that there is only one airconditioning unit for the entire area and it is in the open plan kitchen/lounge area. It does keep the bedrooms cool, however, on doing this, the kitchen/lounge area gets very cold, so you can't have someone comfortably sleeping the bedrooms and simultaneously have another guest enjoying dinner/tv without either one freezing or baking!
Oh, and we also were lucky enough to see 2 hippos grazing right outside our rooms on our 3rd night! It was thrilling to see them so close, munching away at the grass! I think they only come up to the estuary facing rooms were we stayed (we specifically asked for these rooms as suggested by reviewers on tripadvisor). By the way, these rooms face the estuary although you don't have views of the estuary as it is blocked by natural vegetation. And we didn't know about the pier that led to the river, so we missed out there!
Overall, we enjoyed our stay at Hippo Hideaway, but I wouldn't recommend it for people who prefer more privacy.

Room Tip: Choose the estuary facing room!
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  • Stayed January 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank r0v1ngf33t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hippo Hideaway

Property: Hippo Hideaway
Address: 70 McKenzie Street, St Lucia 3936, South Africa
Region: South Africa > KwaZulu-Natal > St Lucia
Hotel Style:
Ranked #13 of 32 Speciality Lodging in St Lucia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hippo Hideaway 4*
Number of rooms: 21
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