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“Perfect location in Kruger Park”

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Protea Hotel by Marriott Kruger Gate
Ranked #1 of 2 Hotels in Skukuza
Certificate of Excellence
Boca Raton, Florida
Level 5 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Perfect location in Kruger Park”
Reviewed 23 October 2013

We stayed in this hotel for 2 nights while on a tour with Smartours in August 2013.
This is one of a kind hotel. Beautiful located with unique outdoor layout and scenery.
I give it 5 stars.

Things you want to know about it.
- Perfect location in Kruger Park.
- Outdoor diner area with fire place in between trees. Amazing !!!
- Every day they have sausages made from local game animals. I loved impala sausage.
- Great food
- There's a outdoor spa overlooking Kruger Park.
- There's small, outdoor gym overlooking Kruger Park.
- Free internet in the lobby.

It's a perfect place to relax for a couple of days.
Enjoy, and keep traveling.

Room Tip: Don't worry about malaria in a dry season.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank maciejpiotrowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH-KrugerGate, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 7 November 2013
Dear GUEST

Thank you for your review and for sharing your comments with the TripAdvisor community.
Our location is definitely a huge bonus when visiting the Kruger National Park. I will pass on your comments regarding the buffet dinners to the chef and TEAM. I am positive that this will inspire them to deliver the best food at all times.

Thank you for choosing to stay at Protea Hotel Kruger Gate and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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806 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
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florida
Level 5 Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 October 2013

Wooden walkways connect the spacious rooms and overlook lush foliage filled with birds, monkeys and baboons. Impalas meander and graze past your sliding glass door. At sunset sit out on the viewing deck with a glass of wine and watch elephant babies playing along the river. We dropped the afternoon jeep safari ride through Kruger just to wander the grounds and sit out on the deck. The pool is lovely but not heated. Outdoor buffet dinner was elaborate and delicious.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank FloridaMarvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear FloridaMarvin

What a wonderfully written review and one can really get a feel for your experience by reading it. Thank you so much for sharing it on TripAdvisor.

We are so luck to be located in such a beautiful part of the world and to have the Kruger National Park as our back yard. Whether strolling through the walkways or relaxing on the viewing decks, GUESTS can get a glimpse of the wildlife in their natural habitat. I am happy to hear that you were comfortable and managed to enjoy a glass of wine whilst watching the elephants.

Our outdoor evening buffet is something that one has to experience. I will pass on your positive comments to the TEAM who will be motivated to continue their search for excellence.

I look forward to welcoming you back soon.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 October 2013 via mobile

I Visited the Protea hotel for two nights! It's location is stunning with it watching out on the Sabi river! It's surrounded by thick african bush and wild life! Its a great place if you are looking for affordable accommodation and five minutes away from the Paul Kruger gate- entering into the Kruger National Park! Don't expect great service however the locals are friendly! Dinner in the boma are very traditional and the buffet is filled with various local food! It's a nice place to stay if you are passing by for a night or two!

Stayed September 2013, travelled with friends
Helpful?
Thank Chantelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear Tillybestchoice

Thank you for your review and choosing to stay at Protea Hotel Kruger Gate.

Our location is breathtaking and GUESTS can relax during their bushveld getaway. In addition to the surroundings, the Paul Kruger Gate is minutes away so GUESTS have convenient access to a variety of game viewing opportunities.

I am disappointed to hear that the service you received was below par. We aim to provide the best GUEST service and I can assure you that I will be addressing this with the TEAM immediately.

Dining under the stars in the boma is very special and the variety of food offers something for everyone.

Thank you for your recommendation and please visit us again.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 September 2013

Typical hotel franchise, nothing to brag about, but nothing to feel sorry about, rooms are good, food is good.Best is that it is close to the Kruger National Park gate, hens the name.Service is good and their is a pool, perfect for overnight, but not for long stays

  • Stayed October 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Xandervt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear Xandervt

Your feedback is appreciated and valued by the TEAM. Thank you for taking the time to post it on TripAdvisor.

We aim to not only meet, but exceed GUEST expectations. “Average” is certainly not something that we are usually proud to offer and I am disappointed that we did not ‘wow’ you during your stay. I will raise this with the TEAM to ensure that we create that breathtaking first impression for our GUESTS.

I am, however, pleased that we met our goal of delivering the best GUEST service and I will congratulate the TEAM on their efforts.

Until next time, we wish you safe travels.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 6 Contributor
155 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 September 2013 via mobile

We loved it! A spacious and comfy room only a short walk from all the facilities. The ambience was wonderful although sometimes you had a problem seeing your food and drink (!)due to the very subdued lighting but this added to the mystique of being in wild Africa. Food quality and variety at the outdoor buffet was excellent. Staff in the bar and restaurant were friendly although sometimes a little slow but we have since realized this typical of South Africa and it didn't detract from a wonderful stay. The early morning game drive was impossible to describe......absolutely awesome! We loved every minute of our stay.

Stayed September 2013, travelled as a couple
Helpful?
2 Thank bargrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear bargrae

If I could give my response a title, it would also be “Wow”. Thank you for your fantastic comments on TripAdvisor.

Our newly refurbished rooms offer great comfort in such tranquil surroundings. The walkways that link up the rooms to the hotel add so much character to ones stay.

Being located in the bush, we try to blend in with nature in all areas. Your comment regarding the lighting is something that I will discuss with the TEAM to ensure that GUESTS are not at all frustrated.

I am thrilled that you enjoyed the wide variety of dishes available at the outdoor buffet. I will congratulate the chef and TEAM as well as the entire STAFF regarding their friendly service.

A trip to the Kruger National Park would not be complete without a game drive and it is great to know that you had such an awesome time.

I look forward to welcoming you back to the bushveld.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 September 2013 via mobile

Expensive, overcooked lamb, severely limited and poor quality veggie options. The location was excellent and the hotel was beautiful. Milkshakes were the only redeeming quality for this restaurant.

Service was also very poor, no cutlery provided til we somehow managed to flag down a staff member 5 minutes after food was served (we were the only guests here).

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RangaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear RangaL

Thank you for providing us with feedback on TripAdvisor.

I am extremely sorry for your disappointing experience whilst dining at our restaurant. Offering a variety of quality food and the best GUEST service is what we strive to achieve. I would like to assure you that I will be addressing these concerns with the TEAM immediately to ensure that this does not happen again.

However, it is positive to know that the milkshakes were enjoyed by all and that you found the hotel itself to be beautiful.

I do hope that we will be able to welcome you back and show you true Protea Hospitality.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
johannesburg
Level 6 Contributor
113 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 25 September 2013

We prefer an a la carte menu for dinners but this hotel has restored our faith in buffets! We stayed for three nights and each night had a different buffet dinner - every meal was superb!!! The service was excellent, each day we were given a breakfast pack as we left early to go on game drives and we were provided 750ml of filtered water every day in the room.

In terms of game viewing we saw the big-five plus wild dogs so the hotel is ideally placed and provided access to a game-rich area of the Kruger Park.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrugerToKalahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotels, General Manager at Protea Hotel by Marriott Kruger Gate, responded to this review, 21 October 2013
Dear KrugerToKalahari

What amazing feedback! Your title affirms that we are on track to achieve the excellence we strive for.

I am so glad that the chef and TEAM were able to restore your faith in buffet dining. They do a great job in sourcing quality produce in order to provide a variety of options. I will commend them in their efforts to continuously offer unique and delicious meals.

As far as the game viewing goes, I am delighted that you got to see the Big 5 in their natural habitat and enjoyed the breakfast packs.

I hope you will visit us again.

Kind Regards
Francois Meyer
General Manager
Protea Hotel Kruger Gate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Kruger Gate

Property: Protea Hotel by Marriott Kruger Gate
Address: Portia Shabangu Rd | on Sabi River at the Paul Kruger Gate, Skukuza 1350, South Africa
Region: South Africa > Mpumalanga > Skukuza
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Skukuza
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Protea Hotel by Marriott Kruger Gate 4*
Number of rooms: 96
Official Description (provided by the hotel):
Protea Hotel by Marriott Kruger Gate - Where the bushveld is your playground, no matter your age! Protea Hotel by Marriott Kruger Gate, a superior lodge style hotel on the banks of the Sabie River in Mpumalanga offers an affordable luxury getaway. The ambiance of comfort is unforgettable in the context of the African bush. Enjoy the serenity of being in a tree house that overlooks the bushveld, whilst you watch the wildlife go by. Keep your head in the clouds as the veranda and walkway to your air-conditioned room is at a level normally the sole domain of the variety of birds found in the area. Situated only 100 meters from the Paul Kruger Gate of the Kruger National Park, the luxurious Protea Hotel by Marriott Kruger Gate provides guests with the ideal location from which to experience wildlife first-hand. This lodge offers bush drives in a Private Reserve and throughout the Kruger National Park, along with open vehicle safaris and organized game trails for you and your family. Don't forget your binoculars in this birdwatchers paradise. A days adventure is best ended off with a visit to the stunning open air Lapa Restaurant. With an extensive array of local foods to choose from, enjoy a dinner under the African stars. We can even make special arrangements for a Tree house sleep out. ... more   less 
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Also Known As:
Protea Kruger Gate Hotel Skukuza
Protea Kruger Gate Skukuza
Protea Hotel Kruger Gate
Kruger Gate Hotel
Protea Hotel By Marriott Kruger Gate South Africa/Skukuza

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