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“my review”

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Garden Court Kimberley
Ranked #1 of 10 Hotels in Kimberley
Certificate of Excellence
Pretoria, South Africa
1 review
“my review”
Reviewed 4 April 2014

The service is perfect. I was received well and the rooms well clean. They respond quickly to my requests. I liked the rooms and the break fast. However I am concerned about parking. Management should do something about

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Lesibana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 8 April 2014
Dear Lesibana, thank you very much for your great review on your last stay with us. I shall share your great stay experience with our whole team. Our car park is currently under review with better lighting and visible security on the cards.
We look forward to welcoming you back with us soon.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

291 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Johannesburg, South Africa
1 review
Reviewed 31 March 2014

Everthing else is very good, I don't know if all the rooms are the same inside but i think the rooms need colour they look very depressing.Or change the colour of the bedding. Please I loved the stay it was only the depressing colours in the room.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Charlotte D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 8 April 2014
Dear Charlotte, thank you for the great review and valuable feedback on your last stay with us and will share this with our team. Our rooms are currently being looked at and some changes have already taken place. Next month we shall be adding a bit more colour to our bedding and we look forward to your next stay and response to the changes.

Warm regards
Trevor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2014

The hotel is great value for money. It is conveniently located down town.
Within close 5 min driving distance to the big hole and diamond mine.
very polite and welcoming staff.
Breakfast was good.
Adequate parking (free).

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Neville M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 7 March 2014
Dear Neville, thank you for the great review on your stay with us. I shall share your feedback with our whole team and hope to welcome you back with us soon.

warm regards
Trevor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberton, South Africa
2 reviews
Reviewed 3 March 2014

Kimberly Garden Court its position, it is full of tranquillity. The room was very neat and suited my desire. I had visited Kimberley and stayed at Garden Court. I like the smile and reception of the staff at the hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 7 March 2014
Dear Joseph, thank you very much for the wonderfull review on your last stay with us. I shall share your comments with our team on this great stay experience you've had and hope to welcome you back with us soon.

Warm tregards
Trevor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Elizabeth, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2014

Use reputable cleaning services for the carpets
Ensure all the service are operational [extractor]
Deoderize the rooms especially smoker's rooms
Follow up and ensure staff carry out work as set out by company standards.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 159Nel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 7 March 2014
Dear Mr Nel, thank you for the valuable feedback on your stay with us. I sincerely apologise for the type of room you were booked into. I shall share your comments and observations with our team so that we can address these points highlighted during your stay with us.

Once again my sincere apology and hope that Kimberley will welcome you again in the future.

warm regards
Trevor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandton
Level 4 Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 February 2014

The Garden Court in Kimberley is somewhat of a disappointment if you compare it to any other hotel in the Tsogo Sun Group. It is old at it's age shows in the design of the bathroom a general layout.
That it the bad news.
The good news is that it is the best value for money as a business hotel for an overnight stay for any businessman traveling through Kimberley or doing business in town. It has a great bar and you can choose to eat at the Spur (on the hotel premises) or at Mario's (across the road). Bentleys Restaurant some 3 kilometers away must rate though as the best in the region!
Brakfast again is somewhat limited compared to other Group hotels but I can recommend the breakfast take away pack for the businessman that has to leave early, before 06h30 and would like to eat "on the road". Very tasty indeed.
Overall, better that the surrounding hotels.
Kind Regards, Eugene van Aswegen

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Eugene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 7 March 2014
Dear Mr van Aswegen, thank you very much for the great and valuable feedback. We are in the process of changing the look and feel of our bedrooms and will shortly upgrade our front entrance and outside of our building.

Once again, thank you for the great feedback and hope to welcome you back with us soon.

warm regards
Trevor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
1 review
Reviewed 27 February 2014

The interpretation of vouchers from travel agent vis-a-vi staff understanding of what the client is entitled to must be improved. Food from Spur everyday can make clients lose appetite; the hotel is busy so consider serving dinner

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Diokeng M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, 7 March 2014
Dear Doikeng, thank you very much for this valuable feedback and I sincerely apologise if you were inconvenienced at our front desk. I shall take this up with our team to ensure that our check in and check out process becomes a pleasant experience. We shall take the dinner suggestion into consideration and will make more dinner options available other than the Spur.
I look forward to welcoming you back with us in the near future.

warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court Kimberley

Property: Garden Court Kimberley
Address: 120 Du Toitspan Way, Kimberley 8301, South Africa
Region: South Africa > Northern Cape > Kimberley
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Kimberley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garden Court Kimberley 3*
Number of rooms: 135
Official Description (provided by the hotel):
Surrounded by history, the Garden Court Kimberley is located in the heart of South Africa’s diamond capital, and within minutes from the largest man-made excavation in the world, the Big Hole. A short drive from the airport, guests have easy access to the town’s bustling commercial sector, malls, restaurants and numerous historical landmarks and attractions. Rooms are quaint and cosy, thoughtfully furnished to ensure a comfortable stay. Hotel residents receive 350 MB of complimentary WiFi per day . For business travellers, 3 conference venues are available to cater for meetings and gatherings of varying sizes. ... more   less 
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