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“A unique experience, but some room for service improvements”
Review of Kimberley Club

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Kimberley Club
Ranked #4 of 10 Hotels in Kimberley
Petersfield, United Kingdom
Level Contributor
352 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 550 helpful votes
“A unique experience, but some room for service improvements”
Reviewed 30 November 2009

It's hard to know how to rate the Kimberley Club as it offers a unique experience that will be appreciated by all who have an interest in South African history.

Driving round the maze of streets in the centre of Kimberley, we found the hotel entrance without too much difficulty but it would be easy to miss from the street as the exterior doesn't particularly stand out. Check-in was swift and efficient and we were allocated an upstairs room. Note there is no lift so help is really essential if you have heavy luggage to get up the staircase. There's a free secure car park across the street opposite the entrance.

Walking along the corridors there are many fascinating pictures and other memorabilia from the late 19th century when the club was founded. This was really special and certainly added to the strong sense of historical atmosphere. If the walls could talk, they'd certainly have many interesting stories to recount. Our room was well appointed, apart from the very small shower/toilet which was clearly a more recent after-thought. Generally speaking, we felt the decor and furnishings were of a very high standard and very much in keeping with the rest of the hotel. French doors opened out onto a charming old gabled balcony overlooking the (rather mundane) street below - a nice place to have a cold drink before dinner. There was quite a bit of street noise / music from the surrounding area through the night. We found it impossible to close the window completely in the night, so did suffer a little disturbance.

As the hotel is (albeit securely) situated in a fairly intimidating area at night, we'd already decided to eat in the hotel's restaurant. This proved to be a disappointment that rather coloured the overall impression of our stay. The dining room was elegant enough, but no effort had been made to create an intimate dining atmosphere. On the contrary, all the tables were bizarrely set for groups of 6-8 diners, yet the few patrons (including ourselves) were nearly all couples. No attempt was made to clear the unused table settings from our table, so the atmosphere felt rather awkward - as if we'd turned up at a party that nobody else had gone to! This impression was not helped either by the soothing background music abruptly being switched off and no candles on the table. Service was patchy, with the waiter practically running back to the kitchen before we could complete our order! Note they add an automatic 10% gratuity to all bills. At breakfast the next morning we were taken aback to see all the tables still set for dinner, complete with wine glasses and fish knives (!), when a more informal atmosphere should have been created.

We couldn't help feeling that the Kimberley Club could one day realise its potential as superb "destination" venue for sophisticated couples, if only the hotel management sat down, had a long hard think about their branding, and got to grips with the details, especially in the restaurant department. Were this just an "ordinary" 4-star hotel, I'd have given it 2 or 3 stars, but I'll be kind and give it 4, mainly due to its unique atmosphere and clear potential to improve. We may well go back sometime - perhaps in 5 to 10 years to see what's happened.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gordon2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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English first
Ashby-de-la-Zouch, United Kingdom
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 March 2009

This is one of the most comfortable and atmospheric hotels we have experienced in South Africa. The reception is extremely swift and helpful, the rooms comfortable and very well equipped, and the restaurant serves very good quality food at (for South Africa) reasonable prices. Despite the change to being a hotel, the KC retains its club like atmosphere; its is friendly and welcoming. For those interested in the history of Kimberley or South Africa it will have a special charm.

  • Liked — Comfortable and spacious rooms, friendly service
  • Disliked — Charge for Internet access
  • Stayed March 2009, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wellfed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
230 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 26 February 2007

This used to be a men only club but has recently opened its doors to outsiders. The room we had was excellent so was the food,it was exceptional value .Every one was so helpfull and friendly especialy those members we spoke to .
If you want to be in a place where history was made, this is for you
Rhodes was one of the founder members and the whole of the diamond industry's future was carved up behind these doors .The queen stayed in the 70's although we didnt get the same room!!
Highly Recommended

Stayed February 2007
Helpful?
1 Thank hantshawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimberley Club

Property: Kimberley Club
Address: 35 Currey Street | 72 Du Toitspan Road, Kimberley 8301, South Africa
Region: South Africa > Northern Cape > Kimberley
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Kimberley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kimberley Club 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Kimberley Club offers 21 en-suite bedrooms tastefully decorated with the ambiance of a bygone era. Facilities include all the "modcons" one would expect of a four star boutique hotel. The Club boasts a member's bar, lounge and dominoes room, an a-la-carte restaurant,ladies bar,Bistro Cafe, 3 conferencing venues, a reading room and a billiard room. The ideal venue for functions, weddings and conferences. "Modern comfort with old world charm". ... more   less 
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