Generally the accommodation and service were of a reasonable standard.
However in the morning, we arrived for breakfast at 6.15 am having been told (unprompted) that breakfast was served from 6am. The breakfast was all ready, but tea and coffee were not available - we were told that the machine was still being cleaned, and that this would take a further 20 minutes. No other options were available. The staff then all disappeared. After waiting at reception for five minutes (also unstaffed) and making a huge fuss, I finally managed to acquire one sachet of instant coffee and a pot of hot water (this took two requests and twenty minutes to get). When we left at 6h55 other guests were arriving for breakfast but there was still no tea, coffee or hot water available.
I was promised that the catering manager would be in touch but have not heard anything since,
- Official Description (provided by the hotel):
- Experience a carnival delight...the 3-star Metcourt hotel at Rio Hotel Casino Convention Resort boasts a beautiful 70-key 3-star select services Metcourt hotel. Facilities include a pool terrace and swimming pool, buffet restaurant, adjoining bar and Wi-Fi internet access. There is also beautiful convention facilities and loads of entertainment for the whole family from vibrant casino action to the games arcade. The hotel features (70 rooms) with 30 Classic twin rooms, 20 Classic king rooms, 10 Superior twin rooms, 5 Superior king rooms, 4 Executive suites and 1 Special assistance room. Smoking and non-smoking rooms available. Check-in after 15h00 / Check-out before 11h00. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, TripOnline SA, Odigeo, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Peermont Metcourt at Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.