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Soho Hotel
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Reviews (529)
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325 - 330 of 529 reviews
Reviewed 13 August 2014

I stayed at the Sun City Main Hotel with my family, and overall, we really enjoyed the stay. The rooms were quite comfortable, and the breakfast buffet was excellent. Also, the pools and water parks were beautiful. However, it was winter and none of the water features were heated, so we didn't get a chance to experience them. My 12 year old grandson did venture on the Tower of Courage and went back for two more slides. He was shivering but very excited. The staff was very friendly and helpful. The forest and aviary were a treat. We would like to go back - but only during the summer months!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Langsuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 4 September 2014

Dear Langsuan,
We would like to thank you for taking the time to give s this feedback. It is truly refreshing to get such positive feedback from our valued guests.
We endeavour to always live up to our guests expectations and deliver on our promise of a “million thrills.” Unfortunately our winters can get a bit chilly, but generally the afternoons are quite warm for those adventurous to swim.
We look forward to hosting you and your family in the very near future.

Kind regards,
Julius Ramotse
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

Suncity is something if you miss you will not regret about. We stayed in Sun City Main Hotel. Hotel is dated and was under renovation. Service is good. Breakfast is also good. Pool area is exceptionally well. But, If you are visiting Pilanesberg National Park then only you may stay here or else you are not missing anything here

Room Tip: I guess almost all rooms are pool facing
  • Stayed: July 2014, travelled with family
    • Cleanliness
    • Service
1  Thank Gunjan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 4 September 2014

Dear Gunjan M,
Thank you for taking the time to give us this feedback.
I would like to take this opportunity to advise you of the exciting changes that will be as a result of the current refurbishment. These changes are in line with world class standards and some will be very unique to Sun City.
We look forward to getting your feedback on the refurbished property once all has been completed.
Kind regards,
Julius Ramotse
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

We spent 5 days there for a convention in May. During a cocktail party we stayed in the lobby for few hours and we had all the money stolen from my bag in the room. The police came to our room at midnight, discouraging and official complaint. The hotel tried to arrange a sort of investigation but all we had was a letter few days after saying that "they had found nothing sospicious around our room"..... Thank a lot.

  • Stayed: May 2014, travelled on business
    • Value
2  Thank Morena772014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 20 October 2014

Dear Morena772014

Thank you for responding to our survey. We value your business and sincerely regret that the service was not what you expected and deserved. I am sincerely sorry about your experience.

Your comments will help us address the issue you brought to our attention so we can improve our service.

We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.

Julius Ramotse
Hotel Manager
The Sun City Hotel and Casino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

EXCELLENT PLACE.. LOTS OF TO SEE.. NICE FOREST
I m traveled in august-2013. the hotel is having only two elevators and management gives rooms which is too far from elevators.. you have to walk walk and walk.. the pool is excellent but the wave timing is only for 2 hours in the morning.. This place is shawn in many indian movies like Herapheri. Phirherapheri and many mores..

Room Tip: Please ask rooms which is near to elevator else you have to walk walk and walk
  • Stayed: September 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank VKalpit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 20 October 2014

Dear Kalpit01

Thank you for staying with us recently and your feedback.

We really appreciate you taking the time to help us enhance our services. We look forward to seeing you again soon.

Yours sincerely,
Julius Ramotse
Hotel Manager
The Sun City Hotel and Casino

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Reviewed 1 August 2014

Have stayed here a couple of times now and it really has something for everyone. Magical place with so much to do and see. There is the water park and man made beach, the Casino of course and an array if wonderful restaurants with great food...do try crocodile!! The Palace is amazing and their afternoon tea is really amazing. Great shows put on and plenty of places to get Away and Relax. Not forgetting the lake and golf course!! Great service given with a wonderful smile. A must if you go to S. AFRICA. Do look at the attention to detail in the decor, really wonderful craftmanship.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lyntone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 20 October 2014

Dear Lyntone

Thank you for staying with us recently and your feedback.

We really appreciate you taking the time to help us enhance our services. We look forward to seeing you again soon.

Yours sincerely,
Julius Ramotse
Hotel Manager
The Sun City Hotel and Casino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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