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“Relax, but no Africa experience”
Review of Soho Hotel

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Soho Hotel
Ranked #4 of 6 Hotels in Sun City
Reviewed 28 August 2014

Enormous hotel casino complex, with big gardens and super great pool.
We stayed here one night on our Africa Safari tour, to relax in-between parks.
Good for relaxing and families, no Africa experience.
our son had the time of his life here

  • Stayed: December 2013, travelled with family
    • Value
    • Rooms
    • Service
3  Thank PeterSilvainMooij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 17 November 2014

Dear Peter Silvain

Thank you for your feedback on your visit to Sun City, and I am happy that your son had the time of his life. I trust you visited the Elephant Centaury and took a tour on our Segway's. this are just some of the things that makes this place unique. We have the Pilanesburg National park, which is home to the Africa's Big Five. Please try and visit the park on your next visit and you will see that it won't get more African than that experience.

thank you for your feedback

Kind regards
Julius Ramotse
Hotel Manager
Sun City Hotel and Casino

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302 - 308 of 508 reviews

Reviewed 28 August 2014

We just love this resort - always very enjoyable. Although the main Sun City Hotel (non-smoking casino area) is under renovation at present (should be complete by November I believe) we still thoroughly enjoyed our stay. They have gone out of their way to make sure guests still have a pleasant stay and have set up a temporary non-smoking casino in one of the conference rooms, still very pleasant and ample machines! All rooms at this hotel overlook the beautiful pool area and the hills surrounding Sun City - stunning. Plenty to see and do at this resort. Give it a try!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank BevCJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 19 October 2014

Dear BevC

Thank you BevC for the positive feedback about Sun City. I am pleased to let you know that our non smoking Casino is being refurbished and this will be one of the best in the world. Please ma,e an effort to visit Sun City again from mid November to experience the thrills of the Kingdom of pleasure.

Thanks

Regards
Julius Ramotse
Hotel Manager
Sun City Hotel and Casino.

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Reviewed 25 August 2014

Over all is very good, food variety in breakfast is very good.
Room decorarionis very good, very modern, bathroom a bit small with bathtub and shower.
I close my door to the balcony, as soon as I saw a monkey start climbing the wall. I believe the hotel should put wire, to prevent the monkey to climbing the wall.
If like to gamble, Casino is inside the hotel.
It is still under renovation when I was there, so it should be better after the renovation is finish.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Agustinus U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 20 October 2014

Dear Agustinus
Thank you for the feedback on your stay at Sun City, we trully appreciate the effort. As you are aware we are an environmentaly friendly City, and we treat our animals with care. We always urge our guests to not feedback the monkeys and to keep their doors locked at all times.

thank again for the feedback

Regards
Julius Ramotse
Hotel Manager
Sun City Hotel and Casino

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Reviewed 19 August 2014

Nearly turned around and left - the foyer of this hotel is under construction so it is really not really inviting with the cordoned off areas,noise from the construction, garish and very tired carpeting, exceptionally lethargic reception staff and bell men who wait until you are queuing up to check in before they offer to help you with your luggage - then when we finally checked in at 3:15pm we were told that the room is not yet ready....??? This bad attitude generally permeates throughout the hotel.
The room looks like it has recently be refurbished and the standard room is very basic so do not expect any 5 star amenities. The TV set is ridiculously small ( never knew they ever made such small TV sets). There are no bath robes or slippers and only the very basic toiletry amenities.
Fortunately we were attending a conference so didn't need to spend much time in the room but would not recommend this hotel unless you are at the Sun City complex for business. I would however recommend the Cascades as a much better option....stay away!!!

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank KimCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 19 October 2014

Dear Satain2014

Thank you for the feed back on your recent visit to Sun City. We apologise for the inconvenience that was caused by the refurbishment. We truly appreciate the feedback as this will assist us to improve our services to you our valued guests. We have included the information about the refurbishment in all our guest confirmation letters, including the information to all our travel agents.

Thank you for the feedback.

Regards
Julius Ramotse
Hotel Manager
Sun City Hotel and Casino

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Reviewed 18 August 2014

Hotel under major renovation and the hotel did not tell the travel agent. Rooms on the 6th floor had great views, quite spectacular in fact. Staff generally not that friendly but those in the dining room -Sun Terrace - are very good. Reception needs a lesson in friendliness compared to some other hotels in South Africa which are first class and perhaps this is where the problem lies- in comparison to others!
Lots to do in the area and the kids really enjoyed it.

Room Tip: 6th floor is great but even that high up, monkeys visit your room to steal coffee, milk, tea from th...
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Sartain2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 19 October 2014

Dear Satain2014

Thank you very much for the respond on your recent visit to Sun City. We are in the process of refurbishing some of the areas around the complex and I am confident the finished product will wow you. Please make an effort to experience all our services in your next visit.

Thank you again for the feedback

Regards
Julius Ramotse
Hotel Manager
Sun City Hotel and Casino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

I stayed at the Sun City Main Hotel with my family, and overall, we really enjoyed the stay. The rooms were quite comfortable, and the breakfast buffet was excellent. Also, the pools and water parks were beautiful. However, it was winter and none of the water features were heated, so we didn't get a chance to experience them. My 12 year old grandson did venture on the Tower of Courage and went back for two more slides. He was shivering but very excited. The staff was very friendly and helpful. The forest and aviary were a treat. We would like to go back - but only during the summer months!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Langsuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 4 September 2014

Dear Langsuan,
We would like to thank you for taking the time to give s this feedback. It is truly refreshing to get such positive feedback from our valued guests.
We endeavour to always live up to our guests expectations and deliver on our promise of a “million thrills.” Unfortunately our winters can get a bit chilly, but generally the afternoons are quite warm for those adventurous to swim.
We look forward to hosting you and your family in the very near future.

Kind regards,
Julius Ramotse
Hotel Manager

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Reviewed 12 August 2014

Suncity is something if you miss you will not regret about. We stayed in Sun City Main Hotel. Hotel is dated and was under renovation. Service is good. Breakfast is also good. Pool area is exceptionally well. But, If you are visiting Pilanesberg National Park then only you may stay here or else you are not missing anything here

Room Tip: I guess almost all rooms are pool facing
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  • Stayed: July 2014, travelled with family
    • Cleanliness
    • Service
1  Thank Gunjan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julius R, Manager at Soho Hotel, responded to this reviewResponded 4 September 2014

Dear Gunjan M,
Thank you for taking the time to give us this feedback.
I would like to take this opportunity to advise you of the exciting changes that will be as a result of the current refurbishment. These changes are in line with world class standards and some will be very unique to Sun City.
We look forward to getting your feedback on the refurbished property once all has been completed.
Kind regards,
Julius Ramotse
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Soho Hotel

Address: | Sun City Resort, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Sun City
Price Range: £159 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Soho Hotel 4*
Number of rooms: 340
Official Description (provided by the hotel):
Soho is located at Sun International’s flagship resort, Sun City. Originally built in 1979 and named Main Hotel, the hotel was recently rebranded to encapsulate the essence of the renowned Soho destinations located in London and New York – known for their popularity with the in-crowd, eclectic vibe and non-stop action. Sun City’s other hotels – the Cabanas opened in 1980, Cascades in 1983 and The Palace of the Lost City in 1992 – each have strong identities and are independent brands under the Sun City banner. The new brand launches the ‘always on’ Soho hotel, boasting the iconic casino that started it all alongside a host of food and beverage outlets, revitalised bars and nightclubs. The Sun City Theatre inside Soho has been transformed to make space for the millennial bar called Vibes and the nightclub Encore, a modern dance venue. The Revue Bar offers adult entertainment for discerning guests, while the Prive Salon welcomes high-rolling gaming guests. ... more   less 
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Also Known As:
The Hotel Sun City

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