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“Nice hotel, but not exactly "Luxury"”

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Bantry Bay Suite Hotel
Ranked #5 of 6 Hotels in Bantry Bay
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice hotel, but not exactly "Luxury"”
Reviewed 18 January 2012

Don't get me wrong, it is a nice hotel. But the use of the word 'Luxury' is a bit of an over-statement.

Our room was spacious and clean. A view over the main road/busy round-about. The air conditioning was greatly appreciated.

The staff were all very helpful and friendly.

We were shocked at the internet use charges. £20 for 24 hours - so you are paying their monthly bill in one day!

  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
1 Thank PurdieParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
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English first
Lymington, United Kingdom
Level 6 Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 10 December 2011

Located in Bantry Bay a few steps from the sea - our mini suite had a great view over the ocean from the balcony. It was well appointed and spotlessly clean. The staff were so friendly and helpful - nothing was too much trouble. It felt like a home from home and we genuinely had a great stay there. Apart from the stunning sea-point/Bantry Bay location, it is also conveniently located round the corner from a good Spar supermarket and a Woolworth (M & S) food hall. There is a great little laundry opposite which means we got all our holiday laundry washed and pressed before we left for home! (this was just R45 per load with ironing a few rand extra). Great value. There are numerous restaurants nearby. This is an ideal hotel to stay while in Cape Town. Thank you BBLS staff for a super stay - especially France at the bar!

Room Tip: Get a sea facing room if you can - the view is brilliant.
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  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
3 Thank aroomsomewhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franschhoek, South Africa
Level 5 Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 November 2011

Had to attend an event in Camps Bay & needed accommodation in the area. This small Hotel offered all the amenities of much larger establishments and was priced competitively. We stayed in one of the Penthouse Suites with stunning Ocean views. The actual suite was well appointed & included a small kitchenette neatly disguised behind folding doors when not being used. Although perfectly located for easy access to restaurants, pubs & clubs, being situated close to the main road does bring with it a small amount of road noise. Other than that I cannot fault the Hotel. Lovely place & I recommend it.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank RoubaixTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2011

This is a tiny apartment-based hotel which epitomises luxury. Situated in an upmarket area of Cape Town, it is close to a range of fantastic restaurants and offers the most beautiful view of sunset.

It is also value-for-money. I paid about USD350 for a comfortable four nights' stay in a room with a great bathtub, kitchen and a sofa.

And the most memorable part? They make up your room twice a day. And happily refill your midnight chocolates.

  • Stayed July 2011, travelled solo
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Helpful?
1 Thank jayrick87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2011

This was our first visit to South Africa, and we arrived in Cape Town after a week in Zululand on safari, with no real idea of what type of place we were coming to. Walking through the front doors of the Banty Bay Luxury Suites told us everything we needed to know! The staff at the front desk were excellent...friendly, knowledgable, and very eager to ensure that our stay was perfect, not only in regards to the hotel, but with our daily touring around Cape Town and the surrounding area. Our hotel room was first rate...very well appointed with a comfortable king size bed, and a spacious layout. As well, the ensuite was very nicely done, with all the luxury you could want after a day spent touring the countryside. The Bantry Bay Suites was a most welcome place to return to at the end of a long and event filled day...from the minute we checked in, it felt as though we were coming home...an experience that is not often found in other hotels. I mentioned the staff and their eagerness to assist us...in one instance, the desk clerk insisted on personally escorting us down the street in order to ensure that we found our way to a certain pick up spot for the local sight-seeing buses. I've never encountered that kind of service before, and it was the norm for this hotel. We spent five nights at this hotel, and were very sad to have to leave when our vacation drew to a close. Cape Town stole our hearts away, and the Bantry Bay Suites aided her in doing so. We'll definitely be coming back!
Bruce Johnston and Aline LaFleche

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank Aline4397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hackney
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2011

I stayed in this Hotel for 2 nights the last part of my trip in South Africa so I could spend some time in Cape Town. As I didn't have a hire car the location was fantastic as there is a bus stop literally right outside the hotel for the red/blue routes of the open deck tour bus.

I got the room via a discount voucher, and had read a bad review so my expectations were not high, but as soon as I arrived, and as my stay went on, I started to wonder if the bad reviews were mistakenly left for the wrong hotel! The room was beautifully appointed, comfortable and had a wonderful sea view. The breakfast was delicious, satisfying and plentiful, and the staff were incredibly friendly and helpful thoughout our stay. Special mention must go to the barman who went out of his way to provide my with a vegetarian meal that wasn't on the menu and gave me all sorts of interesting information about the area. I can't find a single negative thing to say about this hotel, it was truly a wonderful way to round off my trip.

  • Stayed September 2011, travelled solo
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Helpful?
1 Thank PromPirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape town
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 September 2011

We had a lovely stay and everything was very pleasant but what impressed me most was the absolute friendly helpful staff .I haven't had such good service in a very long time and we travel quite a lot. They were really prepared to do small things to make our stay pleasant.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
Thank bkotze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bantry Bay Suite Hotel

Property: Bantry Bay Suite Hotel
Address: 8 Alexander Road, Bantry Bay 8060, South Africa (Formerly Three Cities Bantry Bay Suite Hotel)
Phone Number:
Region: South Africa > Western Cape > Cape Town > Bantry Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Bantry Bay
#5 Romantic Hotel in Bantry Bay
#5 Luxury Hotel in Bantry Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bantry Bay Suite Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
The Bantry Bay Suite Hotel - Experience Style & Sophistication Located in wind-free Bantry Bay and a stone’s throw from the popular Sea Point Promenade, The Bantry Bay Suite Hotel offers more than just a luxury boutique hotel experience. With breathtaking views of the Atlantic Ocean, set against a backdrop of the magnificent Lion’s Head, it is located in the most perfect location for guests to explore and enjoy all that Cape Town has to offer. ... more   less 
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Also Known As:
Bantry Bay Luxury Hotel Bantry Bay
Bantry Bay Suite Hotel Cape Town, South Africa

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