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“The Best in Cape Town” 5 of 5 bubbles
Review of Ellerman House

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Ellerman House
Ranked #2 of 6 Hotels in Bantry Bay
Certificate of Excellence
Victoria Falls, Zimbabwe
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“The Best in Cape Town”
5 of 5 bubbles Reviewed 2 April 2013 via mobile

The views are astonishing. The service unparalleled. The cuisine world-class. The accommodations in perfect taste. The professionalism of the staff only surpassed by their warmth. It's easily Cape Town's best hotel.

Stayed April 2013, travelled on business
Helpful?
2 Thank Malcolm A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 9 April 2013
We really appreciate your wonderful review of our property - thank you very much. I am so happy to hear that you enjoyed your stay with us and we look forward to welcome you back to Ellerman House in the near future.
Best regards,
Alexa Huxter
Ellerman House
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
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    6
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    2
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24
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 March 2013 via mobile

Stunning views, excellent food, friendly service and a luxurious room were the ingredients of our stay at Ellerman House. The gallery provides an insight into SA art and there is a gym for those who wish to work off the wonderful meals - we opted for Chardonnay and an evening stroll vs the treadmill! Perhaps Cape Towns number 1 address ...

Stayed March 2013, travelled as a couple
Helpful?
Thank TheSafariGuy1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 26 March 2013
Thank you so much for your review. We are happy to hear that you enjoyed your stay with us and we look forward to welcome you back to Ellerman House in the near future.
Best regards,
Vanessa van der Meer-Coetzee
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 11 March 2013

What can I say that hasn't been said before? Ellerman House is simply the best hotel that I have ever stayed at. The staff are so friendly and attentive and if there is anything that you need, don't worry because they will have already thought about it!
We were cycling the Cape Argus, without being asked they had set up a pasta meal for us the evening before, and then an early morning wake up call and fresh flapjacks and bananas on the day itself.
The food in the restaurant is excellent and extremely reasonably priced, as is all of the wine - compared to UK prices, the value is unbelievable. We had the same waitress every night, Crystal, who was fantastic - after the first night she knew we were vegetarian and that I was left handed - I never had to change my cutlery around again. She also discussed options if there wasn't a suitable menu choice. The sommelier, Manuel, had a fantastic knowledge of wines and of the local South African wines and may have converted me from Pedro Ximenez to White Port...delicious.
The gardens, the art, the view, the Spa ( a facial from Yvette is a must)......I could enthuse for hours.
Simple put, Ellerman House is the hotel experience that you dream of, but seldom find. Thank you to all of you.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gingersheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 14 March 2013
I cannot begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job.
I am so honored that you chose Ellerman House while you were in Cape Town for the Argus and and we’re extremely grateful that you took the time to share this feedback.
I really appreciate it and know the team will as well when I share it with them. We look forward to welcoming you back again the next time you are in town.
Best regards,
Lindsy Marais
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palma de Mallorca, Spain
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 4 March 2013

This is now our favourite hotel in the world, and we are demanding. Service , food, views all amzing . All hoteliers should stay here and learn. We were lucky enough to be upgarded for one night to the villa, and it too was superb. Couldn't find a fault.

Room Tip: only 6 has no view
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank teech99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 11 March 2013
Thank you so much for your lovely review. We really appreciate it, and so happy to hear that you enjoyed your stay with us.
I will make sure to share this with my team and we look forward to welcome you back in the near future.
Best regards,
Tiaan Lategan
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
schweiz
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 3 March 2013

frankly, i like the concept of this moreprivate villa.
my only issue is . It feels a bid dusty and old fashioned. if that is the concept- se be it. but is that worth the price?
the view is great and we had whales passing by in the distance. its romantic. bt it made me feel old.
location: well, yes you have a great view but you are relativly away from wher you want to be. Meaning: you cant walk, you always need a car or a taxi.

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank R-pP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 11 March 2013
Thank you so much for your review. We really appreciate it.
We hope you enjoyed your visit to our beautiful city of Cape Town, and that you will be back in the future.
Regards,
Lindsy Marais
Marketing Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
120 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 1 March 2013

I have stayed at some of the very best hotels in Cape Town.Over the last 15 years,they have included the Victoria and Alfred, Mount Nelson to the fabulous Atlantic View, boutique hotel. Ellerman House sets itself apart on almost every level.When my wife and I arrived for the final leg of our honeymoon,the welcome could not have been any warmer by the General Manager Tim( a most wonderful gentlemen).
Ellerman House has all of the grace,elegance,beauty and opulence of Downton Abbey combined with passionate and professional service that is relaxed and unpretentious ( as one might expect in such an environment).
Original fine art,, modern and contemporary pieces adorn the entire building,which is furnished with beautifully kept antiquities blending superbly with contemporary colours and design.
My wife and I stayed in the Ellerman suite and "wanted for nothing" they had thought of everything.
The manicured lawns, spectacular views into the Atlantic and across the Bay are just breathtaking.
My top tip is to stay for 3 may be 4 nights at the end of your holiday and just enjoy the whole place.The spa,art gallery and restaurant ( which has an amazing and great value wine list).It is a perfect retreat, private and discreet!
A frequent business traveller to Cape Town,I will try and stay at Ellerman House as often as possible albeit will not be the same without my wife!

Room Tip: Sea facing rooms with a balcony are best to enjoy the summer sun sets.The Lady Ellerman suite is hug...
See more room tips
  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank noorzaman r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 5 March 2013
Thank you so much for your lovely review. I will make sure to share this with the entire team. We strive to give guests an ultimate experience during their stay and so happy to hear that you loved all the different aspects we offer.
We look forward to welcome you back to our home in the near future.
Best regards,
Tiaan Lategan
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 20 February 2013

My wife and I stayed at Ellerman House for a few nights in mid-February having travelled down to cape town after spending time at La Residence in Franschhoek. For us Ellerman House was a far far nicer stay than La Residence (and that is saying a lot as obviously La Residence is also amazing).
We really felt the attention to detail and friendliness of all the staff was truly exceptional. The setting, views, staff and quality of furnishings are all simply amazing.
For a few days of immediate relaxation and pampering this is the place to stay. We will with a doubt be back and cannot wait to be sitting on a sun lounger in the garden with a glass of wine in hand again !
thank you for an amazing stay.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EllermanCapeTown, Manager at Ellerman House, responded to this review, 25 February 2013
Thank you so much for this lovely review. I will make sure to pass it on to the rest of the team.
We are so happy to hear that you enjoyed your stay with us and we look forward to welcome you back to Cape Town and Ellerman House really soon. The lounger and glass of wine is waiting for you.

Best regards,
MJ Birch
Ellerman House - Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ellerman House

Property: Ellerman House
Address: 180 Kloof Road | Cape Town, Bantry Bay 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Bantry Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Bantry Bay
#1 Spa Hotel in Bantry Bay
#2 Romantic Hotel in Bantry Bay
#2 Luxury Hotel in Bantry Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Ellerman House 5*
Number of rooms: 12
Official Description (provided by the hotel):
Ellerman House commands spectacular views over the Atlantic Ocean. Professional and charming staff plus a remarkable art & wine collection leave guests breathless. Consisting of 9 bedrooms and 2 suites in the House, and the neighboring contemporary Villa and Spa, the property embodies the best in South African hospitality in true Relais & Chateaux style. Ellerman House is the place to stay in Africa’s fair Cape. ... more   less 
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Also Known As:
Ellerman House Hotel Bantry Bay
Ellerman Hotel Cape Town
Ellerman House Cape Town/Bantry Bay, South Africa

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