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“Wouldn't stay anywhere else” 5 of 5 bubbles
Review of The Bay Hotel

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The Bay Hotel
Ranked #5 of 12 Hotels in Camps Bay
Certificate of Excellence
Leeds, UK
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Wouldn't stay anywhere else”
5 of 5 bubbles Reviewed 25 March 2014

This was our first trip to South Africa and we loved it. The hotel made a great impression from the start. We were fortunate to be upgraded to a beautiful and spacious room overlooking the bay. From our lovely balcony we could watch life on the beach but the road between it and the hotel was largely hidden from view. It would be worth paying for the upgrade but I’m sure the view at the back would be good, too. We arrived early morning and the room wasn’t ready, but there’s a changing room so we could get out of our travel clothes and sit by the pool. The Bistro does lovely lunches and you can buy cakes to take to your room, which we did. We spent some hours in the afternoons on our balcony enjoying the cake, complimentary tea and coffee, and the view. This was particularly good on the windy days we had there – and it can get very windy (late February), but that didn’t interfere with anything we wanted to do. All members of staff were great and we had excellent recommendations for dinner (Codfather, Gold & Zen Zero), and there was no hesitation in organising trips for us. The breakfasts were lovely and the staff, again, brilliant. We were greeted by name and every effort was made to ensure we enjoyed our stay in the area. The hotel has two fantastic bars and a wonderful location, right by more excellent bars and restaurants. I could go on, but just read other reviews. Suffice to say, we don’t often go to the same place twice, but we do hope to visit the Bay Hotel again.

Room Tip: One on the front overlooking the pool and bay - we had 405
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 26 March 2014
Dear Holleeds. Thank you for your wonderful review of the hotel. It is always a pleasure to receive such positive feedback and have shared your comments with our colleagues. We are all thrilled to hear that you enjoyed your experience with us, and hope to have the pleasure of welcoming you back sometime in the future. Warm regards.
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1,055 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

A great hotel in a great town spent relaxing in the SA heat after a few days in Cape Town. Having previously rented an apartment this was a very wise choice and good value. Will not book anywhere else when in the area

Room Tip: Don't bother looking to book anywhere else
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bobholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 21 March 2014
Dear bobholt. Thank you for taking the time to post your review in respect of your recent visit to the hotel. We are thrilled to hear that you thoroughly enjoyed your stay with us and look forward to having you as our guest again in the not too distant future. Warm regards.
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Ludhiana, India
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

The best thing about this hotel is it's location. There is no better place if you want to stay in Camps Bay area. We were there for our Honeymoon, and were upgraded to the corner suite. The staff was great, everything was really good.

The staff went out of the way to arrange for some Aux wire really late at night, which we needed in order to hook up the iphone to the music system.

We were just unlucky that the weather for 2 out of our 4 nights there was very windy and the windows made constant noise at night due to the wind.

But besides that, there was beach, there was pool side service, excellent restaurants within walking distance, and some good night clubs almost adjoining the hotel. So, overall we have some very good memories of this place.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FrankieWalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 20 March 2014
Dear FrankiWalli. Many thanks for your wonderful review following your recent honeymoon stay at the hotel. We are happy to note that your stay with us was satisfactory and enjoyable in most respects, except for our South East winds. We do hope we shall again have the privilege of hosting you at our hotel in the future. Warm regards.
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London
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

Having been to Cape Town before I knew that I didn't want to be city centre again and our travel agent, Escape Worldwide, recommended the Bay Hotel. What a lovely place, in a great location with big rooms, we had a room with a great seaview. Located in Camps Bay it was easy to get to the V&A Waterfront for shopping and food and also to Table Mountain.

The resort had two swimming pools, though I wish they were heated as they were pretty cold, a great restaurant and bar. The Sandy B Beach Club was stylish and clearly the place to be seen.

The location was fantastic with some really cool bars right on the doorstep and of course the stunning beach. We only stayed for 3 nights but could have stayed alot longer, a great place to eat, drink and chil!

Room Tip: Try to get a seaview room well worth it, especially for the great sunsets.
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  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank doestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 18 March 2014
Dear doestravel. Thank you for your kind words about the hotel and our outstanding beachfront location. We are delighted that you enjoyed your stay in Camps Bay, and sincerely hope to see you on your next visit to South Africa. Warm regards.
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Johannesburg, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 March 2014

After a busy week at the office and
attending conferences and a gala
dinner, my wife and I have finally started
our leisure part of this trip. Arriving at
The Bay Hotel and greeted
with a warm reception and valet service,
we finally walk through the doors of one
of the most luxurious welcoming hotel
rooms we have seen in South Africa.

With loads of history and pleasure under
the belt, the 23 year old The Bay Hotel
looks like it was built yesterday. With
a recent revamp to the hotel facilities
and décor, the hotel feels modern, but
experienced at the same time. The new
furniture and décor around the hotel all
produced by local markets totaling to
a cool R14 million and of the highest
quality for this revamp.

After strolling around the hotel we
decided to go and relax for a late lunch at
the Deli, which operates for 24 hours a
day and is next to the heated pool - one
of the four pools on the hotel premises.
After relaxing in the pool we then got
ready for supper, which is definitely an
experience to write home about, from
the service to the taste of all the meals
served right down to the preparation and
décor of the table.

This luxurious experience went on
all weekend with The Bay Hotel not
skipping a beat and making this holiday
one of our best. If there was a 6 th
star to add to any rating, I would find it and
personally award this to The Bay Hotel.

Room Tip: Worth every Penny
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  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashley_VDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 13 March 2014
Dear Ashley_VDM. Thank you for your comprehensive review after your recent visit to our hotel. It is with great pleasure that we read your wonderful comments and that you had such a memorable stay with us, which we have shared with our staff. We trust that we shall again have the privilege of having you as our guests, and assure you of our best attention at all times. Warm regards.
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Stockholm, Sweden
Level Contributor
314 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

This is a hotel with a perfect location. If you going to stay a few days in Cape Town in business or pleasure you should try this hotel It is very relaxed, soft and cozy but with a high class standard. It is worth the extra miles compare to stay in the centre of Cape Town.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew18985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 12 March 2014
Dear Andrew18985. Thank you for your positive feedback following your recent visit to the hotel. We are delighted that you enjoyed your stay, and look forward to see you back with us soon. Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 11 March 2014

restaurant-We waited 1 hour to be served and then got the wrong meals. I would never go back.The f and b manager was very apologetic however. He just needs to get his act together.my advice is not to eat at this restaurant, since there are many good restaurants in camps bay.

Stayed February 2014, travelled with family
Helpful?
Thank gordon j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this review, 17 March 2014
Dear gordon j. Thank you for bringing this matter to our attention. We are truly sorry to hear of the disappointing experience you were subjected to during your visit to the hotel, clearly we were not performing to our usual standards that day, and for that we offer our sincerest apologies. Your feedback is appreciated, and has been reviewed with our F&B Manager to ensure that the nescessary remedial action is taken. Kind regards.
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Additional Information about The Bay Hotel

Property: The Bay Hotel
Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Camps Bay
#4 On the Beach Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#5 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Official Description (provided by the hotel):
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town

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