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The Bay Hotel
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Reviews (1,216)
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All reviewscabana roomtraders barpremier sea viewcigar barcape townlovely hotelopposite the beachtable mountaina mountain view roombreakfast servicebreakfast roomour honeymoonsuperb locationsun loungerspool decklovely roombars and restaurants
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680 - 685 of 1,216 reviews
Reviewed 19 August 2014

Stayed one night at The Bay hotel. This is a beautiful hotel which is in a great location. I was afforded a room with both sea views and mountain views - how awesome!!. Room was spacious, well stocked, clean and beautifully decorated. The staff were helpful and pleasant. The breakfast was delightful, fresh and in such a lovely restaurant. I loved the herb pots on the tables! This hotel is close to the beach (just cross the road) Close to lovely restaurants (walking distance and safe); close to the V & A waterfront and other sights. Loved it and will definitely return.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank kaynaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this reviewResponded 20 August 2014

Dear kaynaid. Thank you for your kind review and for staying at The Bay Hotel. Your wonderful comments are appreciated, and we do hope to have the privilege of hosting you at our hotel again soon. Warm regards.

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Reviewed 19 August 2014

My experience was really surprisingly great at this hotel. Stayed in Cape Town for 14 days and it was the best decision to stay in here. The best two things are the location of the hotel and it's lovely staff. Always helpful and always smiling. Especially our driver (they have a Porsche for hire ) and people at front desk and restaurant. My only complain was the same food in all 4 restaurants they have. it's very tiring and thy should try something other than their typical menu. But on the plus side being right in the Camps Bay there's plenty of great eateries around to choose from. We are seriously going back if we are travelling to Cape Town. Highly recommended.

Room Tip: Go for room no 401. the best view room they have.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sumanta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this reviewResponded 20 August 2014

Dear Sumanta G. Thank you for posting your review and for recommending the hotel in all respects to fellow travelers. Our staff are very committed to providing our guests with the highest quality services and that they have a memorable stay with us. We trust that we will have an opportunity of welcoming back on your next visit to Cape Town and assure you of our best attention. Warm regards.

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Reviewed 18 August 2014

Stayed here 5 nights in february and had a great time. Superb hotel and location. Food was great and the service was good but not perfect. The staff seemed a little bit confused from time to time, but they were very nice and serviceminded. The rooms towards the pool were awesome.

Room Tip: Poolside is the best.
  • Stayed: February 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ElMolinoIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this reviewResponded 20 August 2014

Dear EIMolinIII. Thank you for your wonderful comments, which we have shared with our staff. We are delighted that you enjoyed your stay at the hotel, and look forward to your return in the not too distant future. Warm regards.

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Reviewed 18 August 2014

Stayed in this beautiful hotel with my fiancée whilst visiting my father in Cape Town. It was everything that I remembered from 20+ years ago. Service was fantastic always greeted by lovely smiley faces everyday. Only ate snacks by the pool & breakfast but it was all delicious & always with a breathtaking view. Both tried the spa & had the most relaxing treatments. I would highly recommend this hotel as a romantic getaway.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this reviewResponded 20 August 2014

Dear Emma C. Thank you for taking the time to review your recent stay at the hotel. We are thrilled to hear that The Bay Hotel was your hotel choice when visiting your Father in Cape Town. Thank you also for your positive remarks about the hotel, it's location and our staff, and look forward to having you as our guest again on your next visit to South Africa. Warm regards.

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Reviewed 18 August 2014

We visited The Rotunda for a function with about 150 guests. The staff were friendly and the service was good, but the food was an absolute disgrace. We had a choice between butternut soup or a goat's milk tartlet for starters. My husband had the soup, which he said was tasty, but this is where the positive comments stopped. All I could eat of my tartlet was 3 cherry tomato halves, about a 15ml scoop of creamed goat's cheese and a few leaves. The pastry of the tartlet was rock hard and inedible.

We both opted for the sirloin option for our main course. My meat was overcooked and so tough that it was difficult to chew. Another guest at our table called a waiter and asked for another piece of meat, since she could not even cut her steak, but the waiter brought her a steak knife instead and said there were no more meat portions. Two tiny potato discs and a small onion were the only accompaniments on the plate - both undercooked.

Dessert was a slice of cheesecake - dry and overbaked.

I have eaten at this establishment before - in their main restaurant - as well as at the Retreat in Camps Bay, which forms part of this group, and have had good food. The food we were served at our function though was an absolute disgrace.

Stayed: August 2014, travelled with friends
Thank Hanlie van Dyk v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHotel, Manager at The Bay Hotel, responded to this reviewResponded 19 August 2014

Dear Hanlie van Dyk v. Thank you for taking the time to share your disappointing experience with us. Your feedback is highly valued and will be used constructively to improve our service delivery and standards in this department. We do hope that we will have an opportunity of welcoming back to the hotel in the future and assure you of our best intentions. Kind regards.

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