My wife and I stayed at the hotel for a few nights back in Jan 2010. It was our first time at this location but not at a Small Hotel Property. We were upgraded upon checkin thanks to our AMEX card and always received personalized and professional service. One day after returning from the pool I noticed that my wallet was missing. I turned the room inside out and finally called the front desk in a rage. I went down to see them and they calmly turned over my wallet, icluding all of the cash I had left in it, and a note from the cleaning staff with a receipt for everything inside the wallet. I was stunned. I have never seen a hotel go through this before and immediately found the cleaning staff members to thank them. It was a great stay at a great hotel in a great location. We will return with our family.
Thank you again!
- Official Description (provided by the hotel):
- Nestled between the staggering 12 Apostles Mountain Range and the Atlantic Ocean, the uniquely located and luxurious Twelve Apostles Hotel & Spa offers the ultimate escape to relax and be pampered, while indulging in stunning beauty, discreet service and extraordinary charm. Within 10 minutes of the best beaches and 15 minutes from the waterfront. A proud member of The Leading Small Hotels of the World. ... more less
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- Also Known As:
- The 12 Apostles Hotel And Spa
- The Twelve Apostles Hotel Camps Bay
- Twelve Apostles Hotel
- The Twelve Apostles Hotel And Spa Camps Bay, Cape Town