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Primi Royal
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Reviews (450)
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All reviewscape townfour poster bedsuperior roomtable mountainsea viewhuge bedplunge poolsmall hotelbreakfast was includedtop floorsuperb viewssmall poolthe main stripboutique hotelstayed here for nightsa lovely staybeach front
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274 - 279 of 450 reviews
Reviewed 9 October 2013

Is this hotel perfect? - no. There are little things that take away from it being that - but they are just that: little. Overall it is one of the best value hotels I've stayed at - and by value I don't mean cheap. The location is amazing, less than 5min walk from Camps Bay main beach.

We booked 2 rooms - both sea facing superior rooms - and were a little apprehensive after reading some recent reviews - but we had absolutely no reason to worry.

We stayed in Room 10 (3rd floor) which had amazing views, was spacious for the two of us and a 2 year old, had a comfy king size bed, a spacious bathroom and outside spa bath. It also has a little kitchenette with bar fridge - would have been nice to have a sink and microwave as well - maybe to consider for future?

The service from every staff member was outstanding - no request was an issue - and everyone was efficient and pleasant to deal with.

Breakfast was a highlight - both cold and hot options were delicious.

What can be improved? Some finishings (curtains, electric cables, towel rails) could be updated/tucked away etc - but if you base your holiday experience on this - then you're off the mark. Towels could be updated as well - first few days great, but later they looked like older ones.

Overall I'd recommend this hotel for anyone from families to couples to anyone looking for a great venue at very good rates.

Room Tip: Go for the superior sea facing rooms (1 and 10). We stayed in room 10 which had breathtaking views, loads of space, and a great bathroom.
  • Stayed: October 2013, travelled with family
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2  Thank Deeolan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrimiRoyalHotel, General Manager at Primi Royal, responded to this reviewResponded 12 October 2013

Dear Family G... All 6 of you ;-)
What a genuine pleasure it was having you all. Specifically that you were all so vocal in your praise and thanks to staff - even for the smallest things. You took our breath away on occasions. What a delight! Our housekeeping staff fell in love with you all because of that! And thank you for your honest appraisal of our hotel. Sincerely appreciated. No we're not perfect, but we continually strive to be. Deeolan, we've taken all your comments & suggestions to heart & are working on those aspects as we speak. Apologies for the slightly older towels on your last day. Our laundry let us down with their delivery (vehicle broke down) and we had to resort to using older ones, which was regrettable. The joys & tears in running a hotel never ends!

Please do come back again if you can next year? We'd love to have you back!
Kindest regards
THE PRIMI ROYAL TEAM :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

My husband & I spent a really lovely evening at Primi Royal, thanks to Zane for redeeming the brand after a bad experience at their sister hotel.
The room was do divine, the outside bath is a real winner! We will definitely be back to Primi Royal.



  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Robyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrimiRoyalHotel, General Manager at Primi Royal, responded to this reviewResponded 12 October 2013

Aaah Robyn.... Breath of fresh air that you are. Thank you for allowing us to redeem ourselves over the misunderstanding at our sister hotel. And you're most welcome. I know we'll see you again! So until then...

Kindest regards
THE PRIMI ROYAL TEAM ;-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

Great location,great & extremely helpful staff ! Really really enjoyed our stay & we were made to feel like part of the family ! Nothing was too much trouble & the depth of knowledge & helpful advice was fantadtic

  • Stayed: October 2013
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrimiRoyalHotel, General Manager at Primi Royal, responded to this reviewResponded 12 October 2013

Dearest Mike - I wish you guys had had more time...
Soooooo much more to see & experience in our beloved Cape Town!!
Please do come back if ever you have the chance!
I've got LOADS more to share with you! xx
Kindest regards
THE PRIMI ROYAL TEAM ;-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

the staff is amazing . rooms are awesome . the staff was very courteous and very warm . i truly recommend this hotel to travellers visiting cape town.particularly recommend room number 1 where i stayed . really amazing

  • Stayed: September 2013, travelled solo
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Review collected in partnership with this hotel
1  Thank Vishal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrimiRoyalHotel, General Manager at Primi Royal, responded to this reviewResponded 7 October 2013

Dear Vishal
Thank you SO much for your lovely review & recommendation!
What a genuine pleasure you were.
Please do come again when next in Cape Town.
Kindest regards
THE PRIMI ROYAL TEAM ;-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

We stayed in the top level suite, room #10 I believe, with the ocean view hot tub on the balcony. It was by far one of the most romantic, exquisite hotel rooms we've ever stayed in. The staff was incredible, the breakfast was delicious and complimentary. And the room service was also top notch, which was a good thing because we never wanted to leave the room. We've been thinking about this vacation ever since we left, and can't wait to go back.

Room Tip: I would definitely recommend the third floor ocean view room with the outdoor hot tub. We initially wanted the 2nd floor room with the private pool, but unless you visit in the height of summer go for the hot tub. The pool isn't heated.
  • Stayed: October 2012, travelled as a couple
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1  Thank CameronWDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrimiRoyalHotel, General Manager at Primi Royal, responded to this reviewResponded 12 October 2013

Cameron we don't have enough of people like you in this world!!
Genuinely happy & thankful for the wonderful world we live in. Bless you xx
And thank you for the wonderful review ~ albeit through the flush of love & rose tinted glasses :-)
You're MOST welcome to return. Anytime!
Kindest regards
THE PRIMI ROYAL TEAM :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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