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“Nothing short of wonderful!”

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Atlanticview Cape Town Boutique Hotel
Ranked #3 of 12 Hotels in Camps Bay
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nothing short of wonderful!”
Reviewed 1 December 2011

First, apologies for the length of this review!
This is, to me, what a boutique hotel should be. I decided to look at the "average" reviews before writing mine, as I wanted to see what problems others had with the hotel.
I'm glad I did, because in our experience, they've either been fixed, or the other reviewers had very "different" expectations!
We've stayed in some pretty spectacular hotels, and with the exception of The Trisara in Phuket, this is by far the most inclusive yet exclusive. What I mean by that is you can spend time by yourself, or with the other guests, or even with the staff, who are always happy to chat (well, they seemed to be, but maybe they were faking!) - it's up to you. In addition, it's the personal touches (meet and greet by the staff on first name terms, personally addressed welcome letter in the room, freedom of the whole hotel, weather forecast for the next day on a card when the room's turned down) as well as the level of service, from booking restaurants to golf courses, offering advice, canapes and drinks at sundown that lifts this hotel into a different class. Also the bed was fantastic - best sleep I've had in ages.
I feel that while this hotel is expensive, it's not too expensive. I can't understand people who say it's overpriced. Yes, they suggest good restaurants, but only because they first asked what kind of restaurants we wanted. I never once felt pressured to book a restaurant out of my price range. Yes, they asked every day if we'd thought about dinner, but I felt if I'd said that we'd let them know if we wanted them to book somewhere that we'd ask, they wouldn't have asked again.
We had a hire car, so while we didn't use the car service, it's competitively priced when compared to taxis, and far more comfortable, from what I saw.
There was also no pressure to book any trips with them. Even when I said I was thinking of driving around the Cape, rather than sell me their trip, they told me the best route, and where to stop for lunch (Harbour House in Kalk Bay - truly awesome!)!
Some examples of what I would call exceptional service:
I was finding it difficult to book 2 rounds of golf, so Dale asked what time I wanted to play, then spent at least 30 minutes either on the phone, or running up and down stairs to discuss options. He got me the two rounds, one for a great price, exactly when I wanted.
Stephanie gave us directions to a phenomenal restaurant one evening (The Greenhouse) from memory, which were perfect; clear and concise, even down to the number of Stop signs. Maybe she does it alot, but they really were great, clear directions!
My wife was writing her MBA thesis while we were there, and the staff made sure she was undisturbed, but more than that would wait to make up the room until she took a lunch break. They chatted with her over lunch, so she wasn't eating alone (I had been dispatched to the golf course), and then left her to it.
On our last day, we wanted to go to the winelands for a late lunch after the open-top bus tour before heading back to the airport. Wendy called around a few, but as it was Sunday, most of the places were full, however, she offered to keep calling a few more places and then call us on the mobile when they've found one. Greg (the owner) even tried to pull a few strings with the head chef at one place. Sure enough, even though we'd checked out and paid and left, they continued to search and succeeded in finding a lovely vintner (Grande Provance, in Franschoek) and called us (45 minutes later) to tell us they'd booked it.
Maybe you feel that's normal for a 5 star, but I don't, and I've been in some that wouldn't even consider doing any of those things.
Any negatives? Well, broadband is slow, but then it's slow all over South Africa (no fibre optic cabling). It's windy, so sometimes you can't sit on the terrace or by the pool. The air-con unit was a little loud (but I didn't mention that at the time, so feel a little bad about saying something here) but it didn't stop me sleeping. You may need to tell them if you want the cooked breakfast quickly.
In summary, this is a boutique hotel. You want a suite the size of a two bed apartment? This isn't the place for you. You want cheap meals and something for nothing? This isn't for you. You want a bland luxury chain hotel with no soul? This isn't for you. But if you want a stay where you'll be made to feel at home from the moment you arrive, where no request feels too big, where quirky appeals and where service is king, then Atlantic View is definitely the place to stay.
Thank you to everyone at the hotel for making our stay in Cape Town truly relaxing and special!

Room Tip: Room 4 was lovely, and although it doesn't have a private balcony or terrace, the bedroom and ba...
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  • Stayed November 2011, travelled as a couple
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Helpful?
4 Thank hugocornelius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 November 2011

Every detail was taken care of. Knowlegable, helpful, attentive employees. Hours of free appetizers and good South African wine at sundown happy hours with fellow guests. Excellent free breakfasts. We were treated for our 35 anniversary with a free upgrade to the penthouse suite, champagne and reservations to the best Cape Town restaurant (La Colombe) You get more than you pay for! Tours by Mansur were personalized, informative and relevant. All details were taken care of; flowers, transfers, reservations, etc, etc. We could not recommend this hotel more highly.

Room Tip: Ocean view is spectacular
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  • Stayed November 2011, travelled as a couple
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Helpful?
3 Thank Timidtraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 17 November 2011

Echoing the other reviews, this is a modern and well-appointed small hotel. Credit for the nice pool are and unique touches such as wine & canapes in the evening, beautifully presented breakfast and provision of restaurant recommendations.

We had a standard room (or mini suite?) - in our view a good size including a king bed. Also for example, there was a separate area for luggage, which was smart. The different rooms have varying features and characteristics, it wasn't the easiest to imagine the hotel layout upon booking. Describing it afterwards, I'd say it's arranged in two halves essentially and you could see this for example how there were two separate breakfast areas and two pools. I thought this was good so that it felt like there weren's so many people around. Generally, the rooms are quite close together. Ours was next to the lounge area, but luckily there were two doors in between so you weren't really bothered by any noise.

We prefer to do things independently on our travels - e.g. hire own car rather than spend day with a guide. This hotel is pretty full on about selling their tours, which may explain why we didn't feel as much the 'above & beyond' service as some guests refer. No problems though and breakfast staff in particular was friendly. Good for couples, it's nice that they have a committed no children -policy. Maybe slightly on the prescriptive side in terms of info, but definitely can't fault the hotel for lack thereof.

In a way if the place was a bit more low-key, it would be perfect for imagining that you are visiting a friend's house in a very glamourous and scenic location. For variety, we'll probably try another hotel or area on our next trip to Cape Town but definitely wouldn't mind going back to AV and would recommend for other couples.

Room Tip: Rooms are very nice and good size, in our view suites didn't warrant the higher price. Ask quest...
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  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank EmiliaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 November 2011

We arrived this morning at 7am exhausted, jet-lagged and most significantly, unannounced.

From the moment the taxi pulled up we were greeted with nothing but warmth and helpfulness. Stephanie was fantastic in looking after us, even allowing us to sleep in another room whilst we waited for ours. We experienced breakfast (because to say we just 'enjoyed' it would be a disservice) and when we got to our room we found it absolutely luxurious.

Looking forward to some champagne sampling now. Everything so far has been delightful. The room, the food, the views and even though it's not cheap, the value. However, over everything else, it's the service that sets this place apart.

Don't come to Cape Town without at least a night at the AtlanticView.

We might still be here!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RennieMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 November 2011

The perfect place to stay in Capetown. Our room was wonderful.. heated floors, and glass doors that opened our room to the infinity pool. After a day of touring, it was wonderful to come "home" to a room with a beautiful view of the ocean, and Lions Head. Each night we enjoyed different complimentary wines at as we watched the sunset over the ocean. The staff could not have been more friendly or accommodating, arranging tours, providing us with rides to and from dinner, and making us feel like Atlanticview was our second home.

Room Tip: We stayed in "The Rock Room" which was wonderful. Ours was the only room that was directly...
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  • Stayed November 2011, travelled as a couple
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Helpful?
Thank AnnieW2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 November 2011

A unique location high up above Camps Bay - One way the Bay and the other Table Mountain.
Complementary Sundowners Cocktails and Canapes in the evening. The staff were especially helpful welcoming a couple of friends for drinks in the evening. We used the gym facilities and had some poolside dining. Breakfast is served in your suite if you would like that. (We did!!!). Free wireless access in the room.
All services are on hand for tours, taxis and so on, at a price of course.

Room Tip: Our room being in front of a pool with lounges outside was perfect.
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  • Stayed November 2011, travelled as a couple
    • Value
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    • Service
Helpful?
Thank RobinDesBoisBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2011

We have been fortunate enough to have stayed in some of the finest hotels all over the world and Atlanticview ranks # 1. The view, the service, the meals and the amenities were all first class, but the personnel really created the perfect atmosphere for us as we prefer very low key and very quiet. They were most gracious and anticipated our every need. The location of the hotel is incredible and the interior design impeccable. We will be back!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
Thank ealucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlanticview Cape Town Boutique Hotel

Property: Atlanticview Cape Town Boutique Hotel
Address: 31 Francolin Road | Cape Town, Camps Bay 8005, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Camps Bay
#3 On the Beach Hotel in Camps Bay
#3 Family Hotel in Camps Bay
#3 Luxury Hotel in Camps Bay
#4 Business Hotel in Camps Bay
#4 Romantic Hotel in Camps Bay
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Atlanticview Cape Town Boutique Hotel 5*
Number of rooms: 9
Official Description (provided by the hotel):
5-Star Graded Atlanticview Cape Town Boutique Hotel has 9 rooms and suites. This unique Cape Town Boutique Hotel is set high atop fashionable Camps Bay along the Riviera of South Africa. It has the most spectacular views of the sea and mountains. The position is perfect and convenient to all tourist attractions. Atlanticview Cape Town do not permit small children into the property. This is very popular with honeymooners and couples who wish to just get away with a bit of peace, quiet + relaxation. Well behaved teens and singles are welcome. This Cape Town Hotel has stylish air-conditioned, non-smoking rooms (three fifty to three ninety sq ft) and suites (six hundred to seven fifty sq ft). All with spectacular views, quality furnishings, all season goose down duvets (featherless available) and percale bed-linens. Master Bedroom, Penthouse, Infinity and Sunset Suites now have super king Tempur-pedic Mattresses for your maximum comfort and quality rest. Guests can have a work out in the gym, a dip in the pool, a relaxing massage or a run on the beach. Rates incl Taxes, Welcome Refreshments, Breakfasts, WiFi, use of the Gym, 2 Solar heated Infinity pools, Guests Computer plus a generous amount of Quality Wines with delicious home made Hors-d'oeuvres and Canapés every evening to celebrate the magnificent southern Atlantic sunsets.To serve you there are 18 young hotel professionals to 18 guests. Atlanticview Boutique Hotel Camps Bay has its own in-house fleet of air-conditioned Mercedes for airport and local transfers to the beach, restaurants or tourist attractions. There is a Range Rover for private tours to the Winelands or Cape Point or wherever you would like to go, all with a friendly face from the hotel behind the wheel. Atlanticview is the only Cape Town hotel of its size to boast this service as well as two Infinity pools for their guests to enjoy. Rates for the car service are little more than local taxis. It is excellent value as well as a safe, comfortable and convenient way of getting around. Camps Bay is one of the safest up market communities in Cape Town and is the only Atlantic Seaboard beach town with a promenade packed full of world class restaurants and bars. Reservations are all handled personally by the US owners. Cuisine Technology SA, the hotels sister company supplies all the top chefs and restaurants in the country making dinner reservations in the top venues possible. The owner is known for ringing the chefs private cell phones on occasion to get guests in. ... more   less 
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Also Known As:
Hotel Atlanticview Capetown Boutique
Atlanticview Capetown Boutique Camps Bay
Atlanticview Cape Town Boutique Hotel Camps Bay

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