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“Do not stay here!”
Review of Villa Simona

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Villa Simona
Ranked #49 of 54 Camps Bay B&B and Inns
Reviewed 4 March 2012

I can only really add to the many reviews already posted on here, which much to our annoyance we only checked after we booked. We held out hope that perhaps it couldn't be as bad as the experiences on here suggested. We booked after finding Villa Simona on another website, where it was (self) rated as four stars. On arrival we were shown to a small dark room at the rear of the house, with no views whatsoever and a shared bathroom. We felt this was utterly unacceptable and completely at odds with what was advertised. We were then offered another room with en suite but were informed that it would cost an extra R1000 a night (approx. €100). We declined and were informed that due to the cancellation policy we were not entitled to any money back. Villa Simona is advertised (and priced) as luxury but offers all the luxury of a backpackers. It is tantamount to fraud. Do not stay here.

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  • Stayed: February 2012, travelled as a couple
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12  Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 81 reviews

Reviewed 2 February 2012

We had a terrible experience, and i would urge people to avoid this place.  You should expect hostel-type conditions if you are staying in the back room that "sleeps 3" and has a small kitchen. The towels are ratty, and you will have no help carrying your bags all the way up to the room-- the equivalent of foir flights of stairs.

There are no screens on the windows, no aircon, no fans. We tried to open the windows to get a cross-breeze, but were bothered by mosquitoes all night. Only the single bed in the kitchen had a mosquito net when we stayed. Also, a stray cat wandered into our room and onto our bed in the middle of the night, leading us to close the windows and suffer through the heat. We got no sleep at all.

After the first night, we complained to simona the owner and sought to check out and get a refund for the 2nd night due to the stray cat and generally sub-standard room condition. Simona refused because we had gone through booking.com and only offered to put a second mosquito net in the room to address our concerns.  When booking.com later confirmed that the villa certainly had the option to refund our money, simona refused and charged us for two nights anyway, despite the fact that we had checked out and returned the keys after the first night.  Terrible.

The back room has no real views at all. I strongly urge against staying here.  Sure to disappoint. Check out parker cottage or an african villa for much nicer accommodations and in a similar price range.

This place looks generally run down, and based on Simona's charging us for two nigjts despite our staying only one, they seem pretty desperate and wholly uninterested intheir reputation.

We held out hope that this place couldnt be as bad as the reviews claimed, but we were sorely disappointed.

  • Stayed: January 2012
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5  Thank Ktowner6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2012

We were ripped off! This place was awful from the get-go.

There is alot of stairs - be warned if you have a baby in a stroller or need handicap access or have any other joint problems! The place is poorly lit and an accident waiting to happen. We didnt leave our room at night for fear of tumbling down the stairs!

It is NOT family friendly at all! I paid for a 2-bedroomed apartment and got one bedroom and one kitchen and bathroom with a 3/4 bed in it. The windows dont close properly, and the harsh atlantic winds whistle at all hours through this shoddy 'apartment'. The construction site next door starts going very early - so be ready for drilling, banging and screaming at all hours.

Fishmoths, ticks and well-worn, tired sheets amid apalling decor was what we had on offer! There was no towel change in our 4-day stay, no freshening of loo paper, even our dishes werent washed by the 'maid service' who served nothing but an intrustion every morning at 10am while we were severly jetlagged after a 30-hour flight!

NO iron or hairdryer in room, and unfriendly, even rude staff and management. The 'free' parking means parking your car on the roadside and 'hoping for the best'. You can set the alarm in your room when you leave, to keep your belongings safe, but no such consideration for when you sleep at night!

Be prepared to pay for wifi, which should really be included in room rates for this area and this rate!

The view from our room was a peak of the mountain out of a small corner window - hardly enticing!

We were so very disappointed at this place, we didnt even bother sampling the pool, and spent as much time away from the place as possible so as to at least have a positive experience of the rest of Cape Town!

Save your money and book decent accommodation anywhere but here!!!

  • Stayed: January 2012, travelled with family
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3  Thank AnonymousyN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2012

If you want to enjoy your stay in Camps Bay, do not stay here! The only decent thing about this place is the view and maybe the pool. The rooms are absolutely disgusting, filthy and so terribly run down it was revolting. I cannot find anything nice to say about this place, such an extreme disappointment.

  • Stayed: December 2011, travelled with family
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1  Thank TLS2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

Villa Simona offered an expensive room with a view BUT absolutely nothing else. We had to cart our own luggage over several flights. Simona hid behind a one-week  'assistant' and did nothing to welcome us. It felt like an intrusive search to find anyone for an iron, a hairdryer, a pot of milk, internet access, extra loo paper....
Despite staying in the middle of summer we had fleecy winter sheets on the beds and the linen was tired. In fact, our whole room seemed cheaply constructed with an alarming mis-match of furniture and colours from blue, to red, to brown, purple, cream and a startling yellow ceiling in an otherwise ok bathroom. As the previous reviewer mentioned, there were barking dogs, that I could live with,  but we had the added bonus of construction workers shouting and cement-mixing on site from 8am two days running. As a passionate ex-Capetonian who ran a succesful holiday rental home in Camp's Bay for many years, it makes me cross when people like Simona  jump on the tourism bandwagon and offer nothing in terms of service levels or quality in return.
As a final straw, the assistant barged into room shortly before checkout, demanding borrowed hairdryer from my daughter while I was changing in the bathroom. Like we would pay her rates and steal a crappy hairdryer!

  • Stayed: December 2011, travelled with family
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3  Thank mad-day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

I was blown away by the website but be warned this guesthouse is well below standard. The room was disgusting and service levels non-existent.

You get no help with your luggage on arrival, paper thin walls which mean hearing your neighbours every word and the TV, owner never appears and hides behind incompetent staff, dogs yapping from 6 am, sewerage problems when we were there, building site next door which wakes you up and goes all day, no hairdryer, iron etc........ Faulty Towers is 5 star compared to this place!

The house overall is very tired and in need of repair and the owner has no clue on what they doing.

Go Elsewhere there are some lovely guesthouses in Camps Bay, do not waste your money!

Stayed: January 2012, travelled with family
1  Thank Simon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2012

very unpleasant owner operator.have two dogs that bark early every morning and most of the day.rooms are not private.people walk past your glass sliding door to get to there rooms and look right in.have to sleep with your door open for ventilation.kitchen is bare minimum.cheap everything.hard to find anyone during normal business hours.have wi-fi but you pay.there are no extras at this guesthouse to make you feel like you would ever want to return.

  • Stayed: December 2011, travelled with friends
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4  Thank sheriki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Simona

Address: 29 Theresa Avenue | Cape Town, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #49 of 54 B&Bs / Inns in Camps Bay
Price Range: £64 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Simona 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Villa Simona Camps Bay, Cape Town

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