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“Splendid”

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Glen Boutique Hotel & Spa
Ranked #7 of 109 Hotels in Cape Town Central
Certificate of Excellence
Atlanta, Georgia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Splendid”
Reviewed 19 July 2012

Monica and I stayed at the Glen for five days and had the best stay ever! Everything was wonderful. The food and staff were excellent. Nothing was too big or small to handle. We met new friends and we are planning to stay at the Glen the next time we are in The Cape. The Glen Boutique Rocks!!! The Glen is a MUST!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank divaonthedim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,033 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • German first
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  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Mossel Bay, Western Cape, South Africa
2 reviews
Reviewed 9 July 2012

We booked the Glen as a one night stop over in the Cape, because it was one of the best value options around for a late deal.
There was private off road parking, we were greeted by an incredibly friendly staff and offered a welcome drink whilst we checked in. The room was beautiful and roomy. The staff recommended a restuarant for us in the evening and reserved our table.
Breakfast was unhurried and delicious, with everything from croissants, and fruits to a full english breakfast.
Incredible value for money, and we will definitely be back. Have already recommended it to many friends.
We are a straight couple, and didn't know that this was a gay hotel, but this certainly didn't impact our stay at all.
What a pleasant surprise!

Room Tip: We had room number 3 in the main building, but I think they are all similar.
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  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Pool Snooker B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London,
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2012

Firstly I want to thank all the staff making our stay such a wonderful one, we stayed in March but due to illness am only just getting around to writing this.

When we arrived staff met us and took our bags. We were offered a welcome drink straight away.
We were then taken to our room which was absolutely STUNNING. Huge room with balcony area, king size bed, apple mac , huge flat screen tv, roll top bath, shower, lots of wardrobe space. The room is very funky and lovely decor and extremely clean.

The hotel has a lovely pool area, with comfortable sun loungers, and everyone is very friendly there and chats with one another. We had gorgeous snacks and drinks and it was so reasonably priced for a hotel.

The bar area is lovely, we had a drink there before going out in the evening. The hotel is only a short taxi ride to the bars and restaurants of Cape Town. Again the staff were so helpful and took time to advise us where to go out etc.

We only stayed for one night but wished we could have stayed for a week. We both work in the airline industry and stay in hotels all over the world every week and have to say that the Glen Boutique hotel is one of the best we have stayed in. THank you for a wonderful stay guys

hope to come back soon !!!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank schnarfkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2012

We arrived in Cape Town following a four day safari ready to rest and relax. We were greeted by a front desk clerk that seemed surprised that we were standing in front of him. Once checked in (very cumbersome and lengthy) we got to our room. While the rooms are nice, it's definitely time for a freshen up - at least in the old section. If you do stay here, please ask for a tutorial on the phone, TV and AC/heat systems - all very, very confusing!

While the Glen is stylish and offers nice amenities, it really comes down to service. The staff is friendly (ish), but extremely unprepared and seemingly dim. This sounds harsh, but on several occasions (car rental, restaurant options, ordering in) the staff seemed 100% surprised by these requests and really didn't know, immediately, how to tackle the tasks....weird! We weren't asking for much.

I know we were there during the winter, but on our last day the temps soared to the mid 70's so we hit the pool. We were the only ones at the pool. I asked for two beers and let them know we were going to be poolside for some time. We never saw anyone again, for the next two hours! I finally took two beers from the bar...twice. We should probably send them a few Rand.

One last note, both hot tubs were out of operation and they were unwilling to reduce our rates - bad business practice!

They need to hire staff that can accomplish simply tasks and also handle problems. They all smile - a lot - (watch for the diamond in the front tooth, classy) - but can't do much else!

With the amount of straight couples there in tandem with the service levels, we won't be back!

Room Tip: The old section is cool, but the new section is a bit cleaner
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  • Stayed June 2012, travelled as a couple
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Helpful?
11 Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2012

We booked our 2 week honeymoon stay at The Glen in February, knowing it was a predominately gay hotel. We're a straight couple. When we arrived we were not disappointed, the hotel was stylish beautifully decorated and spotlessly clean. Dean who greeted us was superb, and made our stay an unforgettable experience, after 2 weeks we considered him a friend, who went out of his way to make our honeymoon so special. Our room was huge, specially arranged flowers & champagne were there on arrival. Nothing was too much trouble. Breakfast was gorgeous, a good variety of food. Extremely useful to have secure parking we had a hire car. All the staff were extremely friendly and helpful, we did'nt feel out of place at all. We are hopefully returning next year for our wedding anniversary.

Room Tip: We stayed in the recently built part of the hotel, on 2nd floor corner room.
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  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2012

An excellent hotel with a great eye for details. Very accommodating & genuine staff. Gay or straight alike - everybody will have a great vacation at Glen.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank FrWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glen Boutique Hotel & Spa

Property: Glen Boutique Hotel & Spa
Address: 3 The Glen Road | Sea Point, Cape Town Central 8005, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#7 Romantic Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
#8 Business Hotel in Cape Town Central
#9 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Glen Boutique Hotel & Spa 4*
Number of rooms: 24
Official Description (provided by the hotel):
Located in Sea Point, Cape Town, The Glen Boutique Hotel offers luxurious accommodation in a breathtaking setting. As a non-discriminatory hotel we warmly welcome both straight and gay guests from all over the world. In addition to free WiFi and satellite TV the hotel also offers guests a spa and outdoor pool. The spa includes a spacious steam room, a traditional Swedish sauna and a Jacuzzi. We offer a selection of rooms with different views; some rooms either face the ocean or the mountain, while some open directly onto the pool area. Many of the rooms have their own private balcony. The hotel also offers a luxurious penthouse apartment, which includes restricted elevator access, breathtaking views, a private living and dining room and a double volume bathroom. Guests can enjoy continental or full English breakfasts on the terrace overlooking the pool or at the restaurant, and the a la carte menu provides for round-the-clock informal dining. Fresh juices, teas and coffees are available throughout the day. Easy to find, the Hotel is only 12 miles from Cape Town International Airport with on-site parking as well as an airport shuttle. ... more   less 
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Also Known As:
Hotel Glen Boutique
Glen Boutique Cape Town
Glen Boutique Hotel & Spa Cape Town, South Africa

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