Excellent hotel. Stayed in a two bedroom suite as a family of four with two teenagers and the size and facilities of the quite were both very impressive. Very clean and spacious.
Some reviews have been critical of breakfast service - we found it to be excellent and good value, plus staff were very happy to help out wih more food e.g. bacon or added orders.
The shuttle service is fantastic; never an issue and Sidney the driver is a legend.
Location is very safe; we walked out to dinner on occasion and it was fine.
The V&A is not far, and very easy to access. Apparently it is safe to walk home at night from the V&A but with the shuttle why bother ?
Very easy to drive to city, Cape Quarter and then to Atlantic Seaboard.
(i) It can be noisy from the road at the front of the hotel, suggest getting a room up high or at the back if this troubles.
(ii) I was surprised to be charged for parking - may be an SA thing ?
Overall all staff were very helpful (inclduing housekeeping) and happy to respond for requests for help/advice - concierge very good arranging trips and recommending restaurants.
Would highly recommend as it surpassed our expectations.More