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“Good Value - great service”

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Cape Royale Luxury Hotel
Ranked #33 of 109 Hotels in Cape Town Central
Certificate of Excellence
San Francisco, California
Level 4 Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good Value - great service”
Reviewed 14 October 2011

After a week here I can happily recommend the Cape Royale. It is located on the Fan Walk, walking distance to the Waterfront, and stadium. They provide a super free car service as well. I had a regular suite on the 7th floor towards to rear - no issues at all with noise. Comes with kitchette (stove top, microwave, toaster, fridge-freezer, washer dryer, coffe/tea makers). Nice large bathroom (shower, but no bath if that is important to you), and plenty of storage space. The rooms are spacious, but if you are looking for a classic bedroom suite with a separate door, check before booking - this one was not completely separate, but that posed no problems for us. Parking available. Free wi-fi - although it was a bit patchy at times.

High marks for reception and concierge staff who were always ready to help with recommendations, booking and general problems sorting. .

Room Tip: upper floor to avoid any noise.
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susans_adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
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Columbus, OH
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2011

Cape Royale was a hotel we stayed in after a week of Kruger and Shiduli Safari. It provided exactly what we needed: beautiful suite with full kitchen and laundry machine. Location is within walking distance to the Waterfront. We could walked there, but hotel provided free shuttle to take or pick you up from reastaurant ot pretty much any other place in town. Breakfast was included, restauirant moderately expensive, food was great!
Unfortunately we had a problem with a maid service, our suite was not well equipped with clean towels, bath rug, toilet paper, snacks. Every day it was repeteadly the same, we had to call to the front desk to get it fixed. When we moved in, AC was broken, it took 2 days to get a maintenence person to fix it. If not this I would rate it excellent.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Olenchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
1 review
Reviewed 12 October 2011

I diffinitly recomend this hotel to everyone. The best Service ever which you can't get from a 7 stras hotel. Very friendly and helpful staff, spacious and clean rooms, best location 10 min walk to waterfront, free shuttle service to near by areas. we had a very pleasent & relaxing stay :)
Faysal

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faysal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surf City, New Jersey
Level 6 Contributor
134 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 11 October 2011

We stayed here as part of tour of South Africa and thoroughly enjoyed our stay here. The suite was fantastic and the service throughout the hotel was exceptional, from the doorman with his top hat to Grace in the dining room at breakfast. We also loved our fillets at the 1800 restaurant, one of the best ever. The view from the rooftop was gorgeous, by day or by night. Very close to the V&A waterfront, but appreciated the hotel's shuttle service. Would suggest to a previous reviewer who was robbed that perhaps it happened at the airport and not at the Cape Royale? Also to IschiahereIcome, so sorry we never got to say goodbye to you, so hope you read this!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank njbeachbum56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 October 2011

We arrived at the hotel after three nights on safari and being in the city was almost a shock. Cape Town is indeed beautiful. The Cape Royale was quite a great place to stay. It was in a great location - we could walk to the harbor and do all the tourist things we wanted easily. They even had a car and would pick you up in the local area for free. The room was beautiful and the service was generally great - if a bit quirky - sometimes we had 4 towels, sometimes we had one. It was wonderful to have a washer dryer in the room - especially because we were on a three week trip - but there were no directions on how to use the machine...minor issue... The restaurant in the hotel was great and breakfast was wonderful. The staff was typically South African - which to us means that they were consistently sweet, anxious to help in any way - what a wonderful hotel in a wonderful country.

Room Tip: From what we could tell, the rooms were consistent throughout the hotel. Make sure you don't mi...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank christephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 October 2011

We had a one bedroom suite with a washer/dryer, toaster oven, coffee maker, cups, plates, iron/ iron board, hair dryer. The washer dryer didn't work & our clothes stayed wet overnight.
However, when Mgmt. was informed, they had the machine repaired the next day & did our laundry (naturally, for free). The Receptionist, I believe her name was Kate, was professional & did everything she could to make up for the "laundry incident"
The restaurant in the hotel, "1800" had excellent food and the prices were good. Capetown is expensive.
The roof top pool had heavenly views of the water & the mountains. The lounges were plush & comfortable.
All in all, my stay at this hotel was fantastic.
The tour I was with booked this hotel. Even with a friend, I would not have been able to afford the $600. per night.
Every employee at this hotel that I encountered was professional, helpful & friendly.

Room Tip: I believe all they have are different levels of suites.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceredigion, United Kingdom
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 October 2011

We had a fabulous time at the Cape Royale, We were there 8 nights and from the outset it was really good, the suite was gorgeous with everything you could need and more, The safe had ample room for valubles, laptop,cameras and money. The bed having the best down pillows we have ever slept on..The staff from Thomas, who took good care of us during our stay, the room staff, who kept the suite spotless, the conseirge who sorted out any plans we had,the drivers who supplied an excellent shuttle service, and the lovely doormen who greeted us with a welcome,and a warm welcome at reception ,to name a few.
The room service and the meals in the 1800 resturant where lovely,and the waiters and staff helpful and fun, the steaks really are the best we have ever tasted, and I am missing my pancakes with choc sauce and pecans for breakfast already,
Any small problems we did have,and I can only thing of 2 over 8 nights were quickly put right ater a call to reception,.
the location is very good as others have mentioned
We will definatly be going back and would recommend the Cape Royale highly and Cape Town as a place you must visit
many thanks to all

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Royale Luxury Hotel

Property: Cape Royale Luxury Hotel
Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa

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