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“Great hotel ” 5 of 5 bubbles
Review of Cape Royale Luxury Hotel

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Cape Royale Luxury Hotel
Ranked #32 of 106 Hotels in Cape Town Central
Certificate of Excellence
Colombo, Sri Lanka
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel ”
5 of 5 bubbles Reviewed 13 November 2013 via mobile

Located walking distance from the Waterfront this hotel
Is simply fantastic. Booked it on booking.com and stayed here for 4 nights.

Everyone working here are very friendly and helpful.

The suites are great. The free shuttle can get you to most places around Cape Town.

Stayed July 2013, travelled with friends
Helpful?
Thank Harsha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,458 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (300)
Date | Rating
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English first
Sydney, Australia
Level Contributor
141 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

We stayed 4 nights as part of a group travelling through Southern Africa. Following a warm welcome from the manager and staff we were gobsmacked when we entered our room. It was ideally set out with a separate bedroom and en-suite plus a living area with a full kitchen including dishwasher and washing machine/dryer. All appliances were a top quality German brand. We would certainly recommend Cape Royale to anyone wanting a top quality hotel conveniently located near the V and A Waterfront.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 November 2013

My family and I visited Cape Town in November 2013 and had a fantastic stay at the Cape Royale Hotel for 7 nights. The hotel had all the facilities you would require and more, and the suite we stayed in was modern, spacious and well equipped. It was in a great location only a short walk from the VA waterfront, with other restaurants and shops just next door.

Breakfast at the hotel was great with a wide variety of choices on the menu. We also ate at the hotel restaurant 'bistro 1800' many nights, as the steak & food there was fantastic. It has to be the best steak we have ever eaten! lf you eat there on a Friday evening you will get an amazing live singing performance from Bevan Senior Sous chef and Ivor. Thanks to Joshua for making us so welcome with his great service in the restaurant, enthusiasm and for being so helpful with his great knowledge on food and wine.

The staff at the hotel were really efficient and extremely helpful. We have never felt so welcomed and they always had a smile on their faces which definitely helped make our holiday. We loved being welcomed back every day by smiley doorman Philimon. Jesse and Cindy were fantastic on the tourist desk helping to organise tours and day trips around Cape Town and further afield, nothing was too much trouble. Ireshad the receptionist and Sedick from guest services were always there to assist with a smile and ensured we had everything we needed.

We would love to visit Cape Town again and would definitely stay at the Cape Royale!

Thanks for a great stay,

The McLoughlin Family
xxx

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review, 10 November 2013
Dear Royal Guests and Family,
Thank you kindly for this great review, especially your feedback about our staff and the special mentions you have given to Bevan, Ivor, Joshua, Sedick, Irshaad, Cindy, Jess & Philimon. Please be assured this has been shared with all of the team.

We very much look forward to welcoming the McLoughlin family back to the Cape Royale in the near future for another excellent stay with us....we can be your home from home :-).
Until then, keep well...

Royal Regards

Terri Jabaar & all the team at Cape Royale
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 bubbles Reviewed 9 November 2013

Background/Booking: My husband and I traveled to Cape Town with two friends. We found Cape Royale after searching a few Internet sites (including TripAdvisor.) We made our reservation directly through the hotel’s website and took advantage of a MasterCard promotion for a free night.

Check-in: We were welcomed to the hotel with a gong and a round of applause! And we were able to check-in early, always love that!

The Hotel: Cape Royale has a great location in Cape Town. It is in Green Point, very close to the Cape Town Stadium and the V & A Waterfront. Hotel highlights included a rooftop deck, with a pool and bar, as well as a fitness center and spa. (The fitness center is small, but was never crowded during our stay.) Our two-bedroom suite was perfect for four adults traveling together. It had a modern décor but was comfortable and very clean. Room highlights included two separate bedrooms (each with their own bathroom) and a very large common space with a living room, a dining area and a full kitchen. We also had a small balcony off the living room and one of the bedrooms. (It was nice to step outside and check out the weather before exploring Cape Town.)

Bistro 1800: There was an on-site restaurant at the hotel and we found the restaurant to be just ok. (You can read my review of the restaurant separately.)

Notes: The hotel offered valet parking for a small fee. We had a rental car throughout our stay and never had to wait more than 5 minutes for our car. We always felt safe at the hotel and had no security issues. Our room included 1GB of complimentary Wi-Fi but the Wi-Fi was a bit spotty. Additionally, as this is a “luxury” hotel, I would have preferred unlimited Wi-Fi.

Overall: We had a nice stay at Cape Royale and loved our two-bedroom suite. The staff was friendly and helpful, and the hotel location was a great base for exploring the Cape Town area. I am giving this hotel a 4 out of 5 star rating as I believe that the on-site restaurant and Wi-Fi offerings can be improved. I would recommend this hotel to both family and friends.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank CherryTravels17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review, 10 November 2013
Dear Royal Guest and friends,

Thank you for your great feedback and for your constructive comments regarding the restaurant and wifi. I am pleased that overall you enjoyed your stay with us. I will certainly review your comments regarding the restaurant and the wifi.

I do hope that if you are returning to Cape Town you will come back to stay with us.
Thank you for your support.

Royal Regards

Terri Jabaar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Wight, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 November 2013

We were here for 11 nights from 25th October 2013. It is the friendliest hotel I have ever stayed in. Every question was answered promptly and efficiently and there is obvious attention to detail throughout. The restaurant service was also efficient, the staff very welcoming and interested in us. The food was well prepared and the steaks lived up to their promise. I had instant help when I needed it from sorting out gadgets in the room to advice on trips, shopping etc. The room was more like an apartment and was clean and well serviced daily. It was very quiet at night.
We were based a lot of time at the Waterfront and this is within easy walking distance. I never felt unsafe going backwards and forwards even on my own. I agree that the red and blue bus tours are a great way to see Cape Town and its surroundings - the botanical gardens were amazing.
When I returned home I realised I had left an item of sentimental value in the safe. The duty manager I spoke to went personally to retrieve it and ensure its safe return. This was an example of the overwhelming impression that guests are looked after to the utmost degree. Should I travel back to Cape Town I would certainly want to book here again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review, 10 November 2013
Dear Royal Guest,

Thank you, thank you, thank you for this excellent review and feedback. It is so good to read your positive comments about our staff and service. Please be assured that this motivates the team so much to keep on aiming to provide the highest standards of service at all times and to go that extra mile to assist our guests in any way possible.

I do hope that if you are returning to Cape Town in the near future you will come back to stay with us. Until then, keep well....

Royal Regards

Terri Jabaar
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

My partner and I went to Cape Town and stayed at the Cape Royale Luxury Hotel and Spa for 5 nights. Perfect choice indeed. In the heart of Green Point, close to shops, cafe's and of course restaurant's and pubs. Its right on the main road, close to bus stops and taxis. The waterfront is not too far away, about a 8-10 minute safe walk from the hotel.

The hotel itself was like a home away from home. We stayed in a suite on the 6th floor with two bedrooms, a kitchen and a large living room and diner. Both rooms had its own shower and toilet with the main room which had a bath too. The beds were comfortable and a late sleep was had by us almost every morning. All the staff that work there are so friendly and really go out of their way to help you. They even take your car outside when you arrive ( if you arrive by car) and park it for you. How nice! This accommodation was a home away from home. We were so comfortable there, that we would definitely return in the near future.

Room Tip: Rooms facing the main road are not noisy at all, and you have a great view from your window/balcony...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fernando E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
173 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 7 November 2013 via mobile

We went there on a holiday with family in May 2013 and were really amazed by the sheet quality and size of the rooms. Supremely comfortable and highly recommended. Being vegetarians, the staff was understanding and courteous enough to consider our needs and prepare off the menu items for us.

Stayed May 2013, travelled with family
Helpful?
Thank Jai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Royale Luxury Hotel

Property: Cape Royale Luxury Hotel
Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 
Reservation Options:
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa

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