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“Exceptional Service & Hotel!”

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Cape Royale Luxury Hotel
Ranked #32 of 109 Hotels in Cape Town Central
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Exceptional Service & Hotel!”
Reviewed 14 January 2014

My wife and I stayed here for our honeymoon and loved this hotel! The service was amazing. The airlines lost our luggage for 5 days and the Cape Royale staff were super helpful- calling the airlines multiple times a day, helping do our laundry, booking some great restaurants and things to do in Cape Town! We were on our honeymoon and they made it really super-giving us a complimentary bottle of champagne and sprinkling flower pedals and making up our bed in a special way. Good location as well-V & A Waterfront Shopping was walking distance away or if you don't want to walk they provide hourly shuttle service. Great to be in this location, especially since we lost our bags and needed to shop. The waterfront has everything you need high end shopping to basics to clothes in tall sizes. Overall, great accommodation! Storm, Sadikit and other staff were very helpful! Definitely recommend. One of the best hotels we have stayed at in the World!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schef27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,498 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (303)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Scotland
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 January 2014

My wife and I stayed in this hotel for 4 nights in December, we both were thought it was a excellent hotel and hopefully will be staying here in future.

Rooms were large, good kitchen facilities, large bathroom with lots of storage space.

Location was a 10 minutes’ walk to the VA

Hotel staff could not have been more helpfully especially locating my baggage which had been lost by the airline, this service continued even when we had left the hotel and moved on to Stellenbosch and Camps Bay, Thank you so much Cape Royal Staff!

Really hope to stay here during our next visit to the wonderful South Africa.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scottish_JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2014

This Hotel is one of the best I have been too! The service, the staff and the food!! ABSOLUTELY FANTASTIC!! Johann Du Plessis and his team are of a world class standing and I can see and understand why this is rated of such a high standing!

Will and most definately do reccommend this legendary Hotel - I have worked with them in the past and they have been an absolute pleasure to work with. I have always suggested them to overseas friends, family and colleagues.

Thank you for all of your OUTSTANDING SERVICE, FRIENDLY SMILES and WORLD CLASS ATTITUDE!!!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeannet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bogotá, Colombia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 12 January 2014

We stayed for a week at the Cape Royale and we had a wonderful experience. The location was excellent and Morne the concierge was extremely helpful with bookings and reservations.
Highly recommended!!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dani F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 11 January 2014

Fantastic hotel.
Problems checking in but over all the place was excellent.
The rooms were massive and has a kitchen with a coffee machine too.
The bathrooms were clean and the location was perfect.
What else do I need?

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vindoc2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Leonards on Sea
Level 4 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 January 2014

Having lived in the UK for the past 18 years we have travelled extensively staying in some of the best hotels in the world. When we booked to come to South Africa to spend Christmas with my elderly parents I booked a stay of 3 nights - 4th January to 7th January 2014 - to celebrate our holiday with my parents and to end the holiday on a high. Having stayed in hotels in SA before I did not hold out much hope for a fabulous stay - how wrong!!!! From my booking and the help of Tamaro to make the stay special, our checkin with Martin and meals in the restaurant / in room dining with waiters like Moses and Divine, I could not fault this hotel on anything! The suite was beautiful! The towels were lovely fat ones not thin scratchy ones! Decent and clean bedding ......!! The food in the restaurant was exceptional! I can never have a steak anywhere in the world again without comparing it to the Cape Royale. We booked this hotel for a special occasion, Mom turned 85, parents celebrated their 55th wedding anniversary, my husband had a birthday on the 30th December and mine is on the 12th January, so this was a very special stay! May I commend the Cape Royale - they were superb in every way and I cannot thank them enough for the care and dedication in making this a fabulous break and we did indeed end the holiday and an incredible high!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HelenaMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ringwood, United Kingdom
Level 6 Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 January 2014

After a bad experience with a house swap we booked into hotels fairly last minute.
When you arrive you are announced and clapped in by the staff - never had that before.
Very helpful and polite staff. Although the person who checked us in only checked us into one room so when we got back from the V&A waterfront one room was not ready although it was 4 pm and should have been so we had to wait around for a time in our son's room before we could move our luggage to our room.

Our room was on level 2 with one side on ground level facing the car park. It was noisy so if you are planning on staying here ask for a room higher up. We could also hear the wind howling through the doors. There were 4 lots of doors / windows but only curtains to close of a night time at two of them which I thought a bit odd. The net type curtains were dirty and needed a good wash. The furniture a bit tired and needs updating / changing. The bathroom is amazing looks like it has been updated - lovely towels, robes and slippers. Bed comfy - pillow ok.The room was very large with a kitchenette with washer dryer, cooking facilities if you want to cook on holiday!! a lounge area with tv and two comfy chairs. the housekeeping staff promptly sorted out the tv that was not working and the internet that had no adapator so could not be plugged in.

Our car was whisked away and parked in the garage underground and magically appeared when we wanted to use it - excellent service.

All in all a very pleasant stay.

Pool is on the roof with loungers and umbrellas also a roof top bar.

Room Tip: Ask for a room on a higher floor to avoid noise
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marshatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Royale Luxury Hotel

Property: Cape Royale Luxury Hotel
Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa

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