Generally, a luxurious, welcoming hotel, with charming, helpful and friendly staff.
Particular mention has to be made to concierge Madnee Mayman....
We found ourselves in a difficult position of our car hire company refusing to release our car due to my forgetting my driving license. With us having paid in advance for all of our hotels along the Garden Route, this was a cause of considerable stress and worry to us.
Madnee was, quite simply, amazing. He spoke to the car hire company, and the Irish Embassy, and liaised by email with the Driving License Authority in Ireland, and managed to obtain a letter from Ireland which Avis were willing to accept in lieu of my license. In all of his dealings with everyone, he was calm, considerate and extremely professional. In particular I was most grateful for his manner when speaking with my wife, keeping her positive and comforting her when she got upset.
We successfully took possession of the car, and our honeymoon in the beautiful, magical country of SA was everything we had dreamed it would be, but quite simply would not have been possible without Madnee’s help.
I never write reviews for these sort of things, but I just felt that such professionalism and help beyond the call of duty should be noted.
If you are staying in Cape Town and treating yourself to some luxury... stay here!!
- Official Description (provided by the hotel):
- This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more less
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- Also Known As:
- Cape Royale Hotel Cape Town Central
- Cape Town Royale
- Hotel Cape Town
- Cape Royale Luxury Hotel Cape Town, South Africa