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“Boat sails even in bad weather days and almost all the tourists become sea sick”
Review of Shark Zone

Shark Zone
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: For a memorable and unique Cape Town adventure, nothing can be more exhilarating than a cage diving and surface viewing tour to meet the mighty great white shark. One of the few places in the world where white sharks can be observed regularly at any time of the year, Gansbaai is known as the shark diving capital of the world. The watery habitat of the apex predator is not glamorous and this tour is highly weather dependent - this is mother nature at her most temperamental and raw; only when you see your first flash of steely grey sliding purposefully towards the boat, will you understand the magnetic beauty of the great white shark. Indescribable. No previous diving experience is necessary to enter the cage and everything you will need to fully enjoy the tour is provided, from your meals, to your dive equipment and even the convenient and comfy shuttle that Shark Zone can provide to get you there. As Cape Town's #1 booking agent for great white shark tours, Shark Zone will make sure you get the best deal, hassle-free!
Brasilia, Brazil
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Boat sails even in bad weather days and almost all the tourists become sea sick”
Reviewed 14 June 2014

Greedy captain will take you to sea no matter the weather conditions. When I had this unfortunate experience, 5 out 9 people (who are too many for the boat, anyway) were sea sick. It was the worst hour and a half of my whole life.

Visited June 2014
3 Thank Exploradormaio2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharksCapeTown, Owner at Shark Zone, responded to this review, 5 December 2014
This is totally incorrect:

Our captain whom works for a salary is certainly not a greedy person and his salary does not change if the boat does not go to sea.

I have been involved in this industry for more than 15 years and will NEVER go to sea in adverse sea conditions. Safety is of paramount importance to us and we would never ever risk passengers lives on bad weather days. In fact, we one of the first companies to cancel our trip in advance when the wind and swells reach certain levels.

Another inconsistency in this review is that NO boat only takes 9 people referred to in this feedback. I am not even certain if he is reviewing the right company.

The reviewer refers to motion sickness (or sea sick as stated) over which we have no control.
In fact, we strongly advise all our clients to take motion sickness tablets.

Thanks for the opportunity to respond

Yours faithfully
Stephen Frank
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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99 reviews from our community

Visitor rating
Date | Rating
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English first
Miami, Florida
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Truly catered and amazed”
Reviewed 22 May 2014 via mobile

Stephen and Tracy just blew us away!! They took us to a better place to experience not only a shark dive, but we also got to see a shark fully breach the water. They then took us for a full tour of Cape Point and, unfortunately, a friend wasn't feeling well, so they took us to a doctor and Tracy even went in with her to ensure she was properly taken care of... This is an experience worth having FOR SURE!!!

Thank Origlfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
68 reviews
common_n_attraction_reviews_1bd8 68 helpful votes
“Most exhilarating experience!”
Reviewed 4 May 2014 via mobile

You cannot come to Cape Town and not contact Shark Zone. This is without a doubt the best and most professional company. From start to finish we were taken care of and felt like celebrities. No where on earth will you ever find a better experience.

If you want to dive with the great whites and experience nature in its most perfect setting. Shark Zone is your company. Not only that they have the greatest respect for nature.

Can't wait to come back and contact Shark Zone again!!!!!

Thank SimonLiebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
51 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“a must must do thing”
Reviewed 18 February 2013

to see shark as close as you can imagine is an experience which cannot be described in words, do it yourself for sure. its totally safe

Visited February 2013
2 Thank k4r7ik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminster, Colorado
Level Contributor
1 review
common_n_attraction_reviews_1bd8 19 helpful votes
“Bunch of hucksters”
Reviewed 19 December 2012

Prepaid for a diving experience. Inclement weather and traffic accident prevented us from making the dive, promised a refund. Despite several contacts and a request for my Bank details NO REFUND after nearly eight months!

Visited April 2012
19 Thank Mahhlala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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