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“Terrible experience with this company”
Review of Shark Zone

Shark Zone
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: For a memorable and unique Cape Town adventure, nothing can be more exhilarating than a cage diving and surface viewing tour to meet the mighty great white shark. One of the few places in the world where white sharks can be observed regularly at any time of the year, Gansbaai is known as the shark diving capital of the world. The watery habitat of the apex predator is not glamorous and this tour is highly weather dependent - this is mother nature at her most temperamental and raw; only when you see your first flash of steely grey sliding purposefully towards the boat, will you understand the magnetic beauty of the great white shark. Indescribable. No previous diving experience is necessary to enter the cage and everything you will need to fully enjoy the tour is provided, from your meals, to your dive equipment and even the convenient and comfy shuttle that Shark Zone can provide to get you there. As Cape Town's #1 booking agent for great white shark tours, Shark Zone will make sure you get the best deal, hassle-free!
Reviewed 17 November 2008

We booked our shark dive as one of the highlights of our trip to Cape Town. We were really dissapointed in the whole day.

We completely understand that shark viewing is seasonal and we didn't go at the optimal time, so we were prepared for us to not see as many sharks as in the peak season for viewing.

However, it was not the fact that we only saw three sharks that dissapointed us.

This company took on board 33 passengers when I have now found out that most other shark dive company's only take a maximum of 12 - 15.

On board, there were only 12 wetsuits and 8 pairs of goggles. Ridiculous for the amount of people on board.

We were promised drinks and nibbles and received a box of plain potato chips and nothing but ice tea. Not even any water for those that were being sea sick overboard!

The toilets didn't work and were a disgrace.

The staff couldn't have cared less weather we saw sharks or not, they were just there to get their money. It was a total sham and I would recommend booking through someone else. We were the furthest boat out to sea and the other shark dive boats were closer to shore and looked like there was more action going on on their boats, with way less people.

When we returned, lunch was supposed to be ready for us, however, we waited an extra 20 minutes for our lunch, and then they had the ordasity to charge us for a coke and a beer!! After we had spent almost 500 bucks on a crappy boat and saw 2 sharks the whole day! ....with no food or drink!

This company should be ashamed of themselves and I can't beleive they don't feel guilty for the absolute rip off day they are giving people. Not to mention the DVD they tried to charge us 30 bucks for afterwards which had nothing but a seal and a few whales on there.

Not the super adrenaline charged experience we thought we were in for.

Very dissapointing.

29  Thank Ozzielovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (103)
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91 - 95 of 103 reviews

Reviewed 30 June 2017 via mobile
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Thank jpshark
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Reviewed 13 April 2017
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Thank Bruna C
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Reviewed 6 November 2016
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1  Thank krulldestsat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016
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Thank DavideD5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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