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“Fabulous Historic Boutique Hotel”

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Dock House Boutique Hotel
Ranked #51 of 106 Hotels in Cape Town Central
Certificate of Excellence
Woodside, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous Historic Boutique Hotel”
5 of 5 bubbles Reviewed 14 June 2014

The service, decor, and location - superb!
Very attentive and accommodating staff who found a doctor, for a minor issue, immediately.
Beautiful views of the waterfront. Convenient to the V & A shops and right next door
to the "Springbok Experience" (Rugby Museum).

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Birgitta54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Brigitta,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am so glad to hear you enjoyed your stay and that we were able to assist when needed. Thank you for staying with us and I really hope we are able to welcome you back in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

196 reviews from our community

Traveller rating
    175
    14
    3
    3
    1
See reviews for
22
139
14
10
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

The service was fantastic, excellent attention to detail of guests needs. The location is ideal, across from the Waterfront with great restaurants and shopping, and access to various public transport, including the hop on hop off buses.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CNT2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear CNT2014

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am glad you were able to take advantage of our location to experience some of the wonders Cape Town has to offer. Thank you for staying with us and we look forward to welcoming you back to the Dock House in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
2 reviews
5 of 5 bubbles Reviewed 1 June 2014

The great personal service (nothing is too difficult), the quality decor, the fabulous location, the view of the V & A waterfront (we had an upstairs room with a balcony) the amazing food - everything about this small boutique hotel is superb.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Lindsay,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am so glad we were able to exceed your expectations and hope we are able to welcome you back to Cape Town in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogota, Colombia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

The hotel is quite small, so everyone in the staff is dedicated to servicing your needs at all times. Its location right on the V&A waterfront is very convenient for both business and holiday trips, unless you want to stay at the beach. Justine, the manager, was very helpful in finding concerts and shopping. Staying at the Dock House also gives access to the restaurants in the two other larger hotels in the V&A, but the privacy and service level in the Dock House itself is fantastic.

Room Tip: Room 503 has a beautiful balcony.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nat Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Nat Q,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am glad to hear Justine and her team took such good care of you and will make sure I personally pass on your compliments to them. We hope to have you visiting with us again soon.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

Perfect place to stay, not even 5 min walk to the Waterfront. Very luxurious accommodation and great view from the first floor. We stayed for 3 nights for our honeymoon and already planning to go back and stay at the Dock House again. Breakfast is great, having the option of enjoying the wide variety from the Queen Victoria Hotel buffet breakfast. The only issue is that the manager is in charge of Victoria and Alfred Hotel at the same time so sometimes it takes a few minutes for you to be able to speak to. There is no elevator.

Room Tip: Best view from the 1st floor.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eduardo I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Eduardo,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. We will make sure to look into the availability of our management team, to ensure they are more readily available to our guests. We are glad you are already planning your next trip and look forward to welcoming you back to the Dock House.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

Accommodation perfection. Excellent position directly above the V&A. Rooms luxurious. Staff professional and unobtrusive but great attention to detail for example a bottle of cold water brought as soon as you sit in the sun lounge after a dip in the lovely little pool. Breakfasts a delight no buffet a great change after 3 weeks on the road but a great variety freshly prepared.
Loved room 5 upstairs with a lovely balcony with views across the harbour.A perfect stay!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janelle Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Janelle,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel.I am so glad that our small touches have made such a big impact on you. We really hope we will be able to welcome you back as our guest in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 April 2014

My wife and I visited after going to Kruger and needed some R&R. Dock House was the perfect spot to recharge. Our room was magnificent. Being a boutique allows the staff to cater to specific needs. The hotel was able to accomodate special requests at breakfast to meet my wife's dietary requirements. We had multiple interactions with the GM and other staff. You can tell that the staff are close and treat each other like a lovely family. My wife gave the staff (Justine and Zuko) hugs prior to our departure. This is a class act hotel. I look forward to future business trips to Cape Town and my stays at the Dock House!

Room Tip: you might not be able to get to bed early due to noise coming in from the waterfront
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Corey,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am glad we were able to assist your wife with regards to her special requests and will make a point to thank Justine & Zuko personally for their quality service! We look forward to welcoming you back to Dock House in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dock House Boutique Hotel

Property: Dock House Boutique Hotel
Address: Portswood Close, Portswood Ridge | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#22 Spa Hotel in Cape Town Central
#46 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Dock House Boutique Hotel 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Cape Town address that is suited perfectly to your needs. Dock House Boutique Hotel & Spa is a unique and opulent jewel in the crown of Cape Town's glamorous, world-famous Victoria & Alfred Waterfront, offering discerning guests, visiting dignitaries and celebrities exclusive accommodation and personalised yet unobtrusive butler-style service in an excellent world-class setting. ... more   less 
Reservation Options:
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Also Known As:
Dock House Hotel Cape Town Central
Dock House Boutique Hotel Cape Town, South Africa

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