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“Most enjoyable”

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Dock House Boutique Hotel
Ranked #54 of 109 Hotels in Cape Town Central
Certificate of Excellence
Melbourne Beach, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Most enjoyable”
Reviewed 30 July 2014

We were pleasantly surprised by the beautiful rooms. The friendly staff made our first visit to Cape Town one to remember! We were greeted daily by all the professionals that worked at the hotel, taking care of all of our requests.The location to the waterfront was within walking distance. The breakfast at the Victoria and Alfred waterfront left nothing to be desired.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank spmelbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 31 July 2014
Dear Spmelbeach,

Thank you very much for taking the time to review your recent stay with us at the Dock House Boutique Hotel. It makes me so proud to hear that my team had such a positive impact on your visit to Cape Town. Thank you again for taking the time to review our property and for being our guest. I hope to welcome you back again in the near future.

Kind regards

Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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202 reviews from our community

Traveller rating
    180
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    4
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    1
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22
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10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

My husband and I stayed at the Dock House in July 2014 while he was in Cape Town for a conference at the cape Town Conference Center. The hotel is small, charming, beautifully appointed and well-located. The manager and her staff were kind, friendly and attentive. Breakfast was delicious. We felt pampered and well taken care of - we loved Cape Town and loved this boutique hotel. Would definitely come back.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank SKL116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 29 July 2014
Dear SKL 116,

Thank you very much for taking the time to review your recent stay with us at the Dock House Boutique Hotel. It is always so nice to read such a positive review - especially when it mentions the friendliness of my team. I am so glad you were well taken care of and that you enjoyed your visit to our beautiful city. Thank you again for taking the time to review our property and for being our guest. I hope to welcome you back again in the near future.

Kind regards

Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, United Kingdom
Level 6 Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 July 2014

We had a spacious suite on the ground floor, very comfortable if the decor is a touch sterile, but a huge efficient bathroom. Our patio area needed attention though, if the fountain doesn't work fix it, don't leave stagnant water in it ! Breakfast was excellent served inside or out and prepared to order exactly as requested. The garden is large and very pleasant to sunbath but the gulls use the pool more than humans ! The shops and attractions of the dock area are only 1 minutes walk so the position could not be better, highly recommended.

  • Stayed February 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 29 July 2014
Dear Richard,

Thank you very much for taking the time to review your recent stay with us at the Dock House Boutique Hotel. Thank you for your recommendation and constructive criticism. I will definitely have my team look into your comments regarding the fountain in the patio area of room 1 . Thank you again for taking the time to review our property and for being our guest. I hope to welcome you back again in the near future.

Kind regards

Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloemfontein, South Africa
Level 4 Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 July 2014 via mobile

I stayed in the Dock House in July (2014) with my parents - it was great that they could give us an interchanging room.
Upon arrival, your door is opened for you and your luggage is carried to your room. The manager that helped us check in was friendly. The rooms are always wonderful - soft bed and linen and it is clean and spacious.
Showering was quite a mess, as the shower in my room leaked - the bathroom floor was soaking wet.
Breakfast was very smart, not your average toast and eggs. It's great that you could be able to eat breakfast at the other two hotels (Queen Victoria and Victoria and Alfred) when staying in the Dock House.
It has a great location - only a few meters from the heart of the waterfront. It is safe and secure to enter the yard as you use your room key. The only downfall is that the music from the pub pounds through the walls until early in the morning.
Friendly staff and helpful managers give the Dock House that 'homey' feel. As always, it was a lovely stay. A bit on the pricey side, but it's all worth while.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Minzke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 29 July 2014
Dear Minzke,

Thank you very much for taking the time to review your recent stay with us at the Dock House Boutique Hotel. I am so glad that you enjoyed your time with us and took advantage of our Waterfront Resort - dining at our different restaurants. I will have the team look into the shower door to ensure this doesn't happen again. Thank you again for taking the time to review our property and for being our guest. I hope to welcome you back again in the near future.

Kind regards

Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodside, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2014

The service, decor, and location - superb!
Very attentive and accommodating staff who found a doctor, for a minor issue, immediately.
Beautiful views of the waterfront. Convenient to the V & A shops and right next door
to the "Springbok Experience" (Rugby Museum).

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Birgitta54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Brigitta,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am so glad to hear you enjoyed your stay and that we were able to assist when needed. Thank you for staying with us and I really hope we are able to welcome you back in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 June 2014

The service was fantastic, excellent attention to detail of guests needs. The location is ideal, across from the Waterfront with great restaurants and shopping, and access to various public transport, including the hop on hop off buses.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CNT2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear CNT2014

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am glad you were able to take advantage of our location to experience some of the wonders Cape Town has to offer. Thank you for staying with us and we look forward to welcoming you back to the Dock House in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

The great personal service (nothing is too difficult), the quality decor, the fabulous location, the view of the V & A waterfront (we had an upstairs room with a balcony) the amazing food - everything about this small boutique hotel is superb.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, 17 June 2014
Dear Lindsay,

Thank you very much for having taken the time to write this wonderful review on your stay at Dock House Boutique Hotel. I am so glad we were able to exceed your expectations and hope we are able to welcome you back to Cape Town in the near future.

Kind regards
Neil Markovitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dock House Boutique Hotel

Property: Dock House Boutique Hotel
Address: Portswood Close, Portswood Ridge | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#23 Spa Hotel in Cape Town Central
#50 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Dock House Boutique Hotel 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Cape Town address that is suited perfectly to your needs. Dock House Boutique Hotel & Spa is a unique and opulent jewel in the crown of Cape Town's glamorous, world-famous Victoria & Alfred Waterfront, offering discerning guests, visiting dignitaries and celebrities exclusive accommodation and personalised yet unobtrusive butler-style service in an excellent world-class setting. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Ebookers, 5viajes2012 S.L. and Cancelon so you can book your Dock House Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dock House Hotel Cape Town Central
Dock House Boutique Hotel Cape Town, South Africa

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