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“luxury”
Review of One&Only Cape Town

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One&Only Cape Town
Ranked #13 of 109 Hotels in Cape Town Central
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“luxury”
Reviewed 18 November 2011

We stayed in a suite on the island very near the pool. The service at the pool was amazing. I just can't fault anything about the service at this hotel and the rooms are very luxurious. I can recommend the wine tasting sessions which we had as part of our package and the tours that were organised by the hotel to Stellenbosch were absolutely stunning. If you can afford it spend a week here and you will not be disappointed.

Room Tip: Suite on the island if you want to be near to the pool and quiet (good security also). Choose a hig...
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  • Stayed December 2010, travelled as a couple
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Helpful?
Thank ukn1reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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rome
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 November 2011

The hotel is absolutely fabulous!! The location is perfect (right at the V&A Waterfront), the hotel is very modern, the junior suite we stayed in was great, there was even a nespresso machine in the room, the breakfast is amongst the best I've had in a hotel. We also dined in the restaurant one night and the food was amazing as well as the views on the waterfront. The hotel is just number one in everything. We were however traveling with a group and both me and my husband and another couple had money stolen from the room. And although management adressed the issue in a very timely and professional fashion, I think they will need to do somtheing about this in the long term. A hotel of this standard cannot afford to have to deal with issues such as this one that just ruin people's, otherwise great, stay.

  • Stayed August 2011, travelled as a couple
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Helpful?
1 Thank vforowicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 November 2011

The One&Only lived up to our expectations which were pretty high, given the reputation (and price)

We stayed three nights in one of the rooms on the "island" where the main pool is, a couple of minutes walk from the main building. The room was large, very comfortable and well equipped as you would expect. The balcony had a view of Table Mountain (sort of) above the swanky apartment blocks behind the hotel.

Everything was pretty good, although we were not very demanding as we were out a lot. Only minor criticism was of repeated delays getting taxis or our car returned, even when we called ahead to the concierge with a ten minute warning. Small thing, but unnecessary and easy to fix.

Main bar service was good, cocktails very good value for an hotel, and pool service friendly.

We did not use the spa, or Nobu, and review Reubens restaurant separately (very positively)

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
Thank Hugh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Gatos, California
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 November 2011

Other reviewers of this wonderful hotel have stated well, and eloquently, how beautiful the rooms are, the excellent service they enjoyed, the bar and restaurant facllities being way above standard, so I will add another perspective that for a Cape Town visit is important. The location of the hotel, and the security they provide for guests, is paramount, as Cape Town is not a city that affords tourists, or residents, safe evening or after-dark walking or touring. If you are not a South Africa citizen and thus familiar with the "shut down" after dark mindset, it can be unsettling to be stuck in a hotel removed from dining or entertainment choices. Being at the Victoria and Alfred Waterfront complex is a HUGE advantage as a tourist, because it appeared to us to be the only area that afforded safe nightime strolling and dining choices. All the local people we met, as well as friends we spoke with before leaving on this trip, advised us that Cape Town is NOT a place to find yourself walking back to your hotel after dinner and a show, forcing people to use taxi's and cars. The One and Only is a lovely property with views toward Table Mt, but to my mind, it's situation in the midst of the bustling waterfront, next to the Aquarium and nearby upscale restaurants and shops, is its' biggest asset.

Room Tip: The price differential is not high so look for a room that has direct views toward Table Mountain, a...
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  • Stayed September 2011, travelled with friends
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Helpful?
1 Thank KateLosGatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2011

One of the most beautiful hotels I have ever experienced. The suites are enormous, very well appointed, comfortable yet luxurious and very clean. Beautiful views, great food, lovely spa and pool. Really no reason to leave!

  • Stayed October 2011, travelled with friends
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Helpful?
1 Thank DBDCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruges, Belgium
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 October 2011

We stayed here for a international congress, so more business than pleasure.
The hotel was great with an impeccable service. Nothing to comment on !
However I would not stay here for pleasure, it is for me too much a business like hotel. Maybe I'm too spoiled.
But defintely worth while and very nice location, close to all the restaurants and shopping district.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
Thank C-Vision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 5 Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 24 October 2011

The first thing you notice when you walk into the One and Only, is the view from the lobby. It is Beautiful! You have a giant-sized window view of Table Mountain. It could not be more spectacular. After you check into your room, you realize that every room in the hotel has this same beautiful view. The rooms are very spacious with extremely comfortable beds and well-appointed bathrooms. The breakfast buffet has all that you could want to get going in the morning. The only negative comment about the room is that the light switches are somewhat confusing and difficult to figure out how they work. The location is wonderful, easy walking distance to the marketplace and marina, which provides numerous shopping and dining options.
There was some slight confusion when we checked in about receiving our luggage, but once it arrived, we could not have asked for a more lovely place to stay.

Room Tip: They are all great!
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  • Stayed October 2011, travelled with friends
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Helpful?
Thank Seattletraveler101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about One&Only Cape Town

Property: One&Only Cape Town
Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Official Description (provided by the hotel):
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 
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Also Known As:
One&Only Cape Town Hotel Cape Town Central
One And Only Cape Town
One&Only Cape Town South Africa

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