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“Beautiful Property near V&A Waterfront”
Review of One&Only Cape Town

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One&Only Cape Town
Ranked #13 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 15 May 2014

We just got back from our stay here and we had a great stay at One and Only. The rooms are very nice. We had a standard room. Our room had an espresso machine, complimentary bottle of wine (the key to my heart) and fresh fruit put out everyday. The patio was nice but unfortunately the weather didn't allow us to take advantage. The bathroom is huge and one of the best selling points of the room. The hotel bar was reasonably priced and good for a drink before dinner. The breakfast buffet had plenty of juice, bread and entree options. There is construction going on at the aquarium and you could hear every minute of it from our room. That was not ideal but luckily we aren't late sleepers. The concierge was extremely helpful with getting our shark cage diving and taxi's arranged for dinners so that definitely made our stay easier. It's a short walk to the waterfront.

  • Stayed: May 2014, travelled as a couple
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Thank wwiems23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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914 - 920 of 1,634 reviews

Reviewed 12 May 2014

So much good to write about this fabulous hotel. Loved every minute. Our room was beautiful, clean and we had a stunning view of table mountain. The staff are all friendly and helpful at all times. The grounds are beautifully kept. The beds are exceptionally comfortable, we spent two nights for our anniversary and we were spoilt rotten. Rubens Resturant went out of their way to make our anniversary dinner memorable, with an amazing set menu that was just too delicious to describe. The kids club is really worth mentioning, the staff were amazing with our children, having been to many kids clubs at 5 star hotels, this surpassed them all, purely due to the staff, Lisa kept our children entertained and most importantly interested, they couldnt wait to go back and were sad to say good-bye. My family had a lovely swim in the warm pool on a beautiful autumn day, just perfect.Thank you to the One&Only for making our 9 year wedding anniversary a special one.

  • Stayed: May 2014, travelled with family
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Thank SamhHolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this reviewResponded 20 June 2014

Our entire team would like to again congratulate you on your 9 year wedding anniversary. We are extremely pleased to hear that our team made your anniversary a memorable one. Our One&Only team aim to deliver Amazing Experiences and Everlasting Memories for all of our guests. Thank you for taking the time to post this wonderful review.

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Reviewed 12 May 2014

I visited Cape Town in January and was lucky enough to stay at the One&Only. The rooms were very spacious, comfortable and had a great view of the marina and Table Mountain. I would suggest a room with a full Table Mountain view. Compared to my room that I just stayed in while in London this room seemed like a suite in the space you have. You are about a 5-10 minute walk to the center of the marina area with restaurants and entertainment. The staff was very friendly and helpful. If you are looking at the Island Rooms take a look at a property map as they are away from the main building and don't have the great views that the main building does. The benefit is that you are right next to the pool and spa. I did a quick tour of the Cape Grace which was definitely unique but not my style in the rooms. It was a nice hotel though and had a smaller feel.
Overall my stay here was great and would highly recommend this place if it fits within your budget.

Room Tip: Marina Table Mountain King - highest floor possible
  • Stayed: January 2014, travelled on business
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3  Thank AndrewAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

We stayed at the One & Only Cape Town and had a wonderful stay! The view of Table Mountain is incredible. The entire hotel is top notch. Comfortable rooms, great A/C, prompt service, lovely bar, beautiful grounds and fantastic pool! Also the hotel is right around the corner from Victoria & Alfred Waterfront area, a short walk and you are there.

I would like to mention one of the employees who made our stay more enjoyable. His name is Lebo and he was working in the pool area during our stay. He is such a nice person and is really great at his job! Thanks Lebo and thanks to all at the One & Only Cape Town! I would recommend this hotel to anyone! You will not regret if you stay here!

  • Stayed: May 2014, travelled as a couple
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Thank Cupcake0424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this reviewResponded 20 June 2014

Lebo had a huge smile when we showed him this review. Lebo and the entire O&O team strive to ensure that all our guests have the best possible experience when staying with us here at the One&Only Hotel. Thank you for taking the time to post this review.

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Reviewed 7 May 2014

Love love love this hotel. This is our second visit to the One And Only and it still did not disappoint! Very modern 5star hotel, amazingly large sized rooms with stunning bathrooms. Brilliant beautiful pool with a perfect temperature, great location and The bar staff are excellent! The only slight negitive feedback i can think of is; The pool staff are a little bit lazy at serving and the sunbeds weren't ready until 10am and sometimes later, but there was always plenty of beds to choose from so there's no need to rush.

We will definitely be returning to this hotel when we next visit Cape Town.

  • Stayed: February 2014, travelled as a couple
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1  Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We can only rate this hotel as the highest possible for accommodation and service. The hotel’s location is an added bonus.
The team that looked after us were approachable, professional and when appropriate humorous which is often lacking in hotels of this standard. It was great to see people outwardly enjoying their positions and working in a team of dedicated professionals.

  • Stayed: April 2014, travelled as a couple
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1  Thank les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this reviewResponded 20 June 2014

The Team was delighted to hear that you had a fantastic stay with us here at the One&Only Hotel. Developing a strong relationship with our guests is always a top priority. Thank you for taking the time to post this review. We look forward to welcoming you back to the hotel in the future.

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Reviewed 30 April 2014

Stayed here for a few days at the end of our safari and winelands tour. We have stayed here before and we are never disappointed. We had Island interconnecting rooms which were really ideal for us travelling with a 10 and 12 year old. The hotel is central and so close to the V&A waterfront - just a 5 minute walk. The service is always absolutely second to none here. Nothing is too much trouble. Breakfast is really outstanding and we never need to eat lunch!! Always our stop over in Cape Town.

  • Stayed: April 2014, travelled with family
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1  Thank Jo900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MvanLill, Training and Quality Assurance Manager at One&Only Cape Town, responded to this reviewResponded 3 May 2014

Your One&Only family is thrilled that our beautiful resort has become your home away from home. We seek to provide our guests with unique experiences that they would like to experience again and again. Thank you for making us your destination of choice in Cape Town for this reason and we cannot wait to welcome to back for your next visit.

Warm regards,

Madeleen van Lill
Training and Quality Assurance Manager

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Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Price Range: £415 - £1,273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Official Description (provided by the hotel):
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa

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