We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location with great service.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Hyde All-Suite Hotel
Ranked #22 of 109 Hotels in Cape Town Central
Certificate of Excellence
Port Elizabeth, South Africa
Level 4 Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good location with great service.”
Reviewed 13 February 2014

We stayed at this hotel for one night in the Deluxe Suite on a business trip to Cape Town. The hotels we usually stay at was full so gave The Hyde a try. The Hyde was an interesting hotel experience. It is clear that it was a building of flats that was converted into a Hotel. So basically all the apartments was converted into stylish suites. Whilst the suites and lobby is very smart the passages and building itself is dated and I think with the conversion to Hotel they could have done a better job on the overall finishes.

The positives:

1) Friendly and helpful staff.
2) Secure free undercover parking.
3) The suite is well equipped, exceptionally neat and very spacious.
4) Very comfortable mattress.
5) Good location (more for leisure travellers though but it is about 200m or so from the Sea Point promenade.
6) Beautiful spacious bathroom with great shower. (No bathtub)
7) Free high speed Wi-Fi.

The negatives in our experience is the following:

1) The biggest negative for me was the room itself. It is SUPER small. Whilst the suite is very spacious the room itself is MINUTE. I stay at many hotels each year and have never seen such as small room. If you open the cupboard doors you cannot stand between the open door and the bed. There are literally not more than 50-60cm between the side of the bed and the wall. The pedestals are so small you can put nothing on it as the lamp takes up the whole table (they should have installed wall or headboard fitted lamps in such a small room). There was no plug anywhere near the bed. I have sleep apnea and use a CPAP machine so need a plug within 2-3 m from the bed. This was not possible but managed to get a extension cable from the friendly night staff.

2) No aircon in the bedroom. This is a BIG negative. Cape Town summers can be quite hot and I ended up moving my single mattress to the lounge area to enjoy the air cons cool air. This to me was a very bad surprise. If you travel I summer and want an air conditioned room this hotel will NOT be for you.

3) The breakfast area was OK. I think they could have done a nicer job. it is clear that when they converted the building from flats to hotel there was not space for a dining area so they added a 'patio' type structure to the side of the building which I think can get very cold in winter. Breakfast was OK but not quite what you would expect from a four star hotel. I.e. no omelettes or fried eggs and food selection was quite limited. It is certainly adequate but I would expect more from a 4-star establishment.


I do however think it does offer good value for money, especially for travellers wanting to stay in a suite.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PE_Travelmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 14 February 2014
Thank you so much for your honest comments Im so glad you enjoyed your stay. We hope to welcome you back soon to see the improvements. Every Year we try make the property better.
Our staff will also be happy you mentioned the good service. They always try go the extra mile to make a guests stay that much more better. All the best with your year ahead and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

505 reviews from our community

Traveller rating
    286
    164
    44
    7
    4
See reviews for
104
186
46
93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Haslemere, United Kingdom
Level 6 Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 February 2014

The staff at this hotel are fantastic. I found Leon, Abegail, Octavia and the others to all be making a thoughtful, genuine effort at making the stay pleasant. I have stayed many places and have not had as consistently genuine good service. Congratulations! It is a very laid back experience and the suites are a great way to spend time in Cape Town. Seapoint is a pleasant area and benefits from a quiet, relaxed feel. The architecture is generally not very attractive, which is surprising, but the people, culture and environment really make you love Cape Town. I'd love to come back for a holiday.

Room Tip: The first floor rooms are right above the lobby and restaurant and therefore are subject to muzak fo...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CF y Flia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 14 February 2014
Thank you so much for your feedback. Our staff will be thrilled to hear you enjoyed your stay with us so much. I look forward to welcoming you back to The Hyde and Cape Town in the very near future. We miss you already.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2014

This hotel was excellent and we will definitely return. The Staff were efficient, pleasant and helpful at all times. Suites were spacious and kitchen area very large. Bedroom however was small and bedside tables inadequate. We had a suite on the top floor which we requested. Housekeeping very good and responded quickly to any request. Pool area quiet with stunning view of Table mountain and Lions head. Underground parking facility was excellent.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IvanLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 10 February 2014
Thank you for your comments on Tripadvisor. We are very pleased you enjoyed the property so much. I do hope we see you again in the near future. We are looking to change the rooms around a touch to create a bit more space in the bedroom. I hope you will return to see the improvements just after the winter. Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2014

Several issues: 1. the rooms are set up so that no electrical outlet works if the room key card is not in the socket, so you can't charge your electronis gizmos unless you are there. Similarly the aircon. The bed has 3 very bright lights over it, only way to turn them off is by removing the keycard, so no aircon at night. 2. The bedroom is tiny and fully occupied by the bed so luggage needs to be in the main room. 3. Clearly the staff are not permitted to turn on the aircon, so every day I found at least 2 windows open when I returned to my room = poor security, although I didn't lose anything. 4. The furniture is unmatching and unsuited for purpose looks like it's been put together from a series of liquidation auctions. No desk or chair, not much good for business. 5. Very expensive, I moved there from the Westin as it was booked out, daily cost at the Westin R1645, Hyde 75% more expensive at R2995. Recommend avoidance.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 11 February 2014
Dear Guest Im sorry the Hotel did not suit your needs. We are an eco friendly hotel so having the electricity cards helps us play our part for the environment. All the bedroom lights turn on and off as the guests require. I also think there must be some confusion on the rate as the Westin is a Five star Hotel with rates much more than ours. I also think it unfair to compare a four star property to a five although some may think our service does match that of five star hotels. I wish you all the best for the year ahead. Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level 5 Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 February 2014

Quiet, but set between a busy street with numerous local amenities and the sea front. Large living space, but kitchen not set up for entertaining as lacked equipment for more than the occupancy of the room. There was no air con in the bedroom but kept the unit in the sitting room on to cool the apartment. The staff were great, especially Abigail. The location, accommodation and staff made for a very comfortable and enjoyable stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrightonBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 10 February 2014
Good Day And thanks you for your comments on tripadvisor. I'm so pleased you enjoyed your stay and Abigail will be thrilled she was mentioned by name. Our staff try their best to make their service as personal as possible. I hope you get to see you again in the near future. I wish you all the best for the year ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2014

We (a family of 4) stayed at The Hyde Hotel in Sea Point over the 2013 Christmas period. The room was clean the beds were comfortable and the facilities were great. Our girls loved seeing Octavia at breakfast time and missed her when it was her day off. The free internet was very good to have, and the close proximity to the seafront was convenient for early morning runs. We loved our stay.

Room Tip: We were on the 5th floor with views of Signal Hill.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaguireM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 7 February 2014
Good Day and Thank you for your comments on Tripadvisor. You and your lovely girls will be dearly missed at The Hyde as well. Octavia did love spending time with the girls. I hope you have a wonderful year ahead, and hope to see you and the girls in the near future. Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level 5 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 February 2014

Love the location and being one block away from the Sea Point Promenade and the ocean. It's easy to walk to restaurants along Beach Road or just walk one block up and find any number of conveniences from pizza, fast food and restaurants, home good stores (to get SA adapters cheap), clothing, or go to the Woolworth's gas station for food and ATM. This is a small, boutique hotel. Rooms are newly furnished and very large with a huge kitchen and living room area and a smaller bedroom. Rooms have large, glassed showers but no bathtubs. There is a pool and gym. Wifi works in the rooms. Loved the electric teapot and teas in the kitchen. Breakfasts have scrambled eggs and sausage, cereals, yogurt, fruit salad, cold cuts and a large bowl of fresh fruit (including whole apples, bananas, nectarines, etc) and you can also pay about US $1.50 for an omelet. The hotel is quiet, staff was helpful. The red bus is a block away on the Sea Point Promenade. If you like to walk along the ocean you can go for miles in either direction on the wide path. We walked to V & A Waterfront which is about an hour away. You can stop and watch the hang gliders land on the green strip between the walkway and the road. If you walk, wear sunscreen. I did not and got very burned as the Africa sun is much brighter than in the USA. We would recommend this hotel and come back. We spent 8 days here and used it as a home base. We took day trips to Cape Peninsula and the wine lands with private guides we had arranged in advance and then went to the Old town, Botanical Gardens, Simon's Town, Boulder's Beach, Kalk Bay, and Constantine on the red bus and/or using a driver. A note to another reviewer, we always carry some thin, coated hangers at the bottom of our suitcase as I have never been to a hotel that has enough extra hangers!

Room Tip: Floor one is one flight up. We like being higher up but even on the first floor we were comfortable...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, 7 February 2014
Good Day and Thank you for your comments on tripadvisor. Im so please you enjoyed your stay and provided so much useful information for other visitors. We hope to welcome you back to the mother city in the near future. I wish you a very safe and prosperous year ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
Winchester Mansions
#27 of 109 in Cape Town Central
1,047 reviews
Cascades on the Promenade
#44 of 109 in Cape Town Central
385 reviews
Romney Park All Suite Hotel & Sp...
#19 of 109 in Cape Town Central
356 reviews
Show Prices
Show Prices
Show Prices
Park Inn by Radisson Cape Town F...
#47 of 109 in Cape Town Central
819 reviews
City Bowl
Mandela Rhodes Place Hotel
Mandela Rhodes Place Hotel
#33 of 109 in Cape Town Central
986 reviews
Hippo Boutique Hotel
#52 of 109 in Cape Town Central
359 reviews
Show Prices
Show Prices
Show Prices

Been to The Hyde All-Suite Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hyde All-Suite Hotel

Property: The Hyde All-Suite Hotel
Address: 13 London Road | Seapoint, Cape Town Central 8005, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Cape Town Central
#9 Business Hotel in Cape Town Central
#9 Spa Hotel in Cape Town Central
#22 Luxury Hotel in Cape Town Central
#33 Family Hotel in Cape Town Central
#35 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Hyde All-Suite Hotel 4*
Number of rooms: 36
Official Description (provided by the hotel):
The Hyde All-Suite Hotel Situated in the cosmopolitan area of Sea Point, The Hyde Luxury All Suite Hotel comprises of 36 swanky Luxury Suites and is Cape Town’s new hot spot for production crews, conferencing clients, and business or leisure travelers. Catering specifically to these discerning markets, the Hyde delivers the small things that make the big differences – with a style all of its own. The Hyde is an independently owned and operated boutique hotel of the highest standard with a commitment to excellent service and sophisticated comfort being the pledge of its dedicated, passionate owners and management team, ably assisted by their handpicked support staff. This philosophy of accessibility, extra care and attention to detail converts our guests into friends. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, LateRooms and Cancelon so you can book your The Hyde All-Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Hyde All Hotel Sea Point
The Hyde All-Suite Hotel Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing